2501 E 5th St
Austin, TX 78702
512-628-0613
***AVOID,AVOID,AVOID,AVOID,AVOID***I am having to take Elias Zapata (City Limit Collision) to court and sue him for not fixing my car and rental fees. He is a liar and a deceiver. Do not get fooled by this he will take advantage of you if you let him. He never paid rental fees, He never repaired car, It took me 2.5 months b4 I had enough and man did I wish I never ever give this place a chance. Let me be the example of what happens when you deal with this place like this . To all others please take this and avoid a terrible experiance you will get into with this man and his company. ***AVOID,AVOID,AVOID****No matter how good the deal may seem with him - RUN!!!!!!!!!!!!!!
1***AVOID,AVOID,AVOID,AVOID,AVOID***I am having to take Elias Zapata (City Limit Collision) to court and sue him for not fixing my car and rental fees. He is a liar and a deceiver. Do not get fooled by this he will take advantage of you if you let him. He never paid rental fees, He never repaired car, It took me 2.5 months b4 I had enough and man did I wish I never ever give this place a chance. Let me be the example of what happens when you deal with this place like this . To all others please take this and avoid a terrible experiance you will get into with this man and his company. ***AVOID,AVOID,AVOID****No matter how good the deal may seem with him - RUN!!!!!!!!!!!!!!
i took my acura tl here and they did a great job. i couldnt afford my deductable so they help me out and worked it out with me. they kept me up to date on all work on my car. and it only took them a little over a week. very impressed with
3i took my acura tl here and they did a great job. i couldnt afford my deductable so they help me out and worked it out with me. they kept me up to date on all work on my car. and it only took them a little over a week. very impressed with
Pros: great job, quick, and good communication
a 3day job took about 45 days and he is good at filing supplemental claims...needs to be investigated for insurance fraud...is an outlandish theif, lier and poor excuse for a man he kept my car so long for repairs that the insurance
3a 3day job took about 45 days and he is good at filing supplemental claims...needs to be investigated for insurance fraud...is an outlandish theif, lier and poor excuse for a man he kept my car so long for repairs that the insurance
Pros: should getnaward for best sham
Cons: biggest con man in body shop business
Body work was done on my vehicle and City Limit Collision was a total failure where customer service and quality of work is concerned. Elias Zapata, the shop owner, did not follow up on phone calls, delivered my car 6 weeks after it was promised, and wrote me a bad check that I'm still trying to get him to make good on. He promised to pay for the additional days of rental car use since my insurance would not due to the ridiculous amount of time he was taking. The only problem with that is that he paid it late so I was charged and then later refunded after he came up with the cash ($1100.00). During this painful 2 month experience he went weeks with out bothering to update me on the status of my vehicle, with several unanswered calls from me. When I finally got the car back I had to reject it due to not being complete. He seemed to make excuses the whole time and never really followed through on his promises. This experience tells me that his business practices are totally unacceptable and he is in the business of screwing his customers. I'd rather be riding around with a dented car than to have had this terrible experience. Please, if you care about your time and getting what you pay for, "Do not use City Limit Collision.
1Body work was done on my vehicle and City Limit Collision was a total failure where customer service and quality of work is concerned. Elias Zapata, the shop owner, did not follow up on phone calls, delivered my car 6 weeks after it was promised, and wrote me a bad check that I'm still trying to get him to make good on. He promised to pay for the additional days of rental car use since my insurance would not due to the ridiculous amount of time he was taking. The only problem with that is that he paid it late so I was charged and then later refunded after he came up with the cash ($1100.00). During this painful 2 month experience he went weeks with out bothering to update me on the status of my vehicle, with several unanswered calls from me. When I finally got the car back I had to reject it due to not being complete. He seemed to make excuses the whole time and never really followed through on his promises. This experience tells me that his business practices are totally unacceptable and he is in the business of screwing his customers. I'd rather be riding around with a dented car than to have had this terrible experience. Please, if you care about your time and getting what you pay for, "Do not use City Limit Collision.
1 out of 1 people found this review helpful.
It's interesting to me that there are numerous 1 star ratings about this business, and two 5 star ratings. Well, ignore the rave reviews, because this business is a joke. The owner does not EVER return your phone calls, and will tell you
3It's interesting to me that there are numerous 1 star ratings about this business, and two 5 star ratings. Well, ignore the rave reviews, because this business is a joke. The owner does not EVER return your phone calls, and will tell you
Pros: Close to downtown
Cons: Everything else
I may sound cheezy to say, but I've been a very satisfied customer of City Limit Collision body shop (back when they were on E. 6th St & now at their current location on E. 5th St.). Austin is congested most of the time, wouldn't you
3I may sound cheezy to say, but I've been a very satisfied customer of City Limit Collision body shop (back when they were on E. 6th St & now at their current location on E. 5th St.). Austin is congested most of the time, wouldn't you
Pros: Everything
I never seen any kind of business that outrage the customer like this center. The owner guy is good bluff in handling your phone, if you call him he never take after seeing your number,though he pick up by calling from different number, he
3I never seen any kind of business that outrage the customer like this center. The owner guy is good bluff in handling your phone, if you call him he never take after seeing your number,though he pick up by calling from different number, he
Pros: :-(
This is possibly the worst business I have ever dealt with in my life. I brought a car in after a collision because they were recommended by the other party's insurance company. I cannot warn potential customers enough to stay away from
3This is possibly the worst business I have ever dealt with in my life. I brought a car in after a collision because they were recommended by the other party's insurance company. I cannot warn potential customers enough to stay away from
Pros: NOTHING
Cons: EVERYTHING
I won't go to this place. The owner is an best liar ever seen. After waiting for 1 month I could find they didn't even touch the vehcle to do the work.but when ever you call he will say it will be done by tomorrow.I took ti some other
3I won't go to this place. The owner is an best liar ever seen. After waiting for 1 month I could find they didn't even touch the vehcle to do the work.but when ever you call he will say it will be done by tomorrow.I took ti some other
Pros: Don't know
Cons: All
This place is worst ever place,since my 15 years of Austin experiance. They wont keep the words. BE AWARE.
3This place is worst ever place,since my 15 years of Austin experiance. They wont keep the words. BE AWARE.
Pros: Location at 5th
Cons: service
Folks,\r
Have been this place recently,with high recommendations from my friends ended up with bitter result.First they didn't paint in properly the edges between newly painted part and old part clearly visible. so it looks awful.Second
Folks,\r
Have been this place recently,with high recommendations from my friends ended up with bitter result.First they didn't paint in properly the edges between newly painted part and old part clearly visible. so it looks awful.Second
Cons: POOR WORK,TIME etc
It look like a previous review was posted by the owner. They never keep up their words and there are the liar I ever seen in my life. It took me around more than 3 months to have my car back even without perfect shape.Work was not upto the
3It look like a previous review was posted by the owner. They never keep up their words and there are the liar I ever seen in my life. It took me around more than 3 months to have my car back even without perfect shape.Work was not upto the
Pros: Nothing
Cons: All