Los Angeles Computer Repair | Beverly Hills

★★★★☆
  • 150 S Beverly Dr

    Beverly Hills, CA 90212

    Map & Directions
  • 310-439-3237

About Los Angeles Computer Repair | Beverly Hills

Hours
Mon-Sun 08:00 AM - 09:00 PM.

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3.85 20
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I have no doubt about the expertise of the people working at this company. They definitely give the best in everything they do.

5
★★★★★

I have no doubt about the expertise of the people working at this company. They definitely give the best in everything they do.

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I bought a power supply from these guys for my MacBook Pro and it was toast one week later. It simply burnt out after one week on normal use. I promptly returned it per their policy and I'm still waiting for the replacement charger. Additionally, they have yet to reimburse my shipping costs like their warranty states and are now ignoring my emails. Do yourself a favor and don't do business with these unprofessional people. Their products are inferior and their customer service is non-existent. You have been warned.

1
★☆☆☆☆

I bought a power supply from these guys for my MacBook Pro and it was toast one week later. It simply burnt out after one week on normal use. I promptly returned it per their policy and I'm still waiting for the replacement charger. Additionally, they have yet to reimburse my shipping costs like their warranty states and are now ignoring my emails. Do yourself a favor and don't do business with these unprofessional people. Their products are inferior and their customer service is non-existent. You have been warned.

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DO NOT GO THERE!!! They do not have the tools or the know how to make the repairs they commit too!!!1

1
★☆☆☆☆

DO NOT GO THERE!!! They do not have the tools or the know how to make the repairs they commit too!!!1

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.

easy process, simple and straight forward, happy with my purchase.

5
★★★★★

easy process, simple and straight forward, happy with my purchase.

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.

Laptop Rescue has great prices on laptop chargers. My laptop charger up and died one monday morning (of course right before a cleint meeting). I made it through the meeting on the laptop battery, but still needed a charger. I stopped by Laptop Rescue on venice blvd and they had exactly what I needed at reasonable price. Im no expert on laptop chargers, but the one they sold me seems better than the previous one. The charger runs cooler and seems to be very well constructed. The laptop rescue guy at the front counter was friendly and knowledgeable (at least on the subject laptop chargers!). Anyway, if you need a laptop charger, or any other part or repair for your laptop, this is the place to go.

5
★★★★★

Laptop Rescue has great prices on laptop chargers. My laptop charger up and died one monday morning (of course right before a cleint meeting). I made it through the meeting on the laptop battery, but still needed a charger. I stopped by Laptop Rescue on venice blvd and they had exactly what I needed at reasonable price. Im no expert on laptop chargers, but the one they sold me seems better than the previous one. The charger runs cooler and seems to be very well constructed. The laptop rescue guy at the front counter was friendly and knowledgeable (at least on the subject laptop chargers!). Anyway, if you need a laptop charger, or any other part or repair for your laptop, this is the place to go.

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These guys are really great. I needed a new power adapter for my Toshiba laptop and luckily i found laptop rescue. Not only did they have the exact part i needed in stock, but it was way cheaper than Best Buy, a lot less!

5
★★★★★

These guys are really great. I needed a new power adapter for my Toshiba laptop and luckily i found laptop rescue. Not only did they have the exact part i needed in stock, but it was way cheaper than Best Buy, a lot less!

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Horrible company. They charged me 100 dollars just to attempt to fix it. The problem was the person I spoke to told me there was a 90 percent fix rate so I tried it. Next thing, they didn't even sent me any documentations on what they "attempted" to fix. They are out to get your money so say away. Lastly, it took them 3 weeks to look at it, when I declined to pay them more money and quickly paid the shipping fee to get it back, it only took them another 3 weeks to get it in the mail. They were quick to take my money but not quick to do anything else. Customer Service sucks.

I would never use this company nor would I ever recommend it. THIS COMPANY IS SHADY and should never be used by anyone. Anyone that says they were happy with their service, is more than likely a fake post or a post from someone within the company.

1
★☆☆☆☆

Horrible company. They charged me 100 dollars just to attempt to fix it. The problem was the person I spoke to told me there was a 90 percent fix rate so I tried it. Next thing, they didn't even sent me any documentations on what they "attempted" to fix. They are out to get your money so say away. Lastly, it took them 3 weeks to look at it, when I declined to pay them more money and quickly paid the shipping fee to get it back, it only took them another 3 weeks to get it in the mail. They were quick to take my money but not quick to do anything else. Customer Service sucks.

I would never use this company nor would I ever recommend it. THIS COMPANY IS SHADY and should never be used by anyone. Anyone that says they were happy with their service, is more than likely a fake post or a post from someone within the company.

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0 out of 1 people found this review helpful.

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Perhaps their laptop service is okay, I haven't used it, but I did try to purchase a replacement power adapter for my laptop.

You simply enter your laptop model number and they select and send you the power adapter at about half the cost their competitors.

Drum roll....they sent me the wrong adapter. I tried to call them, and was on hold forever, so I sent them and email through their website. They sent me a RMA number, and an option to reorder (through their website), or get a refund. I couldn't see how reording would be any different, as I have no way to determine what they're going to send me, or confirm that it would work with my laptop. So I asked for a refund.

Its now been a month since the returned merchandised was delivered to them, and I have not received any contact regarding a refund. Oh, and I had to pay for the return shipment. I guess you get what you pay for. :(

1
★☆☆☆☆

Perhaps their laptop service is okay, I haven't used it, but I did try to purchase a replacement power adapter for my laptop.

You simply enter your laptop model number and they select and send you the power adapter at about half the cost their competitors.

Drum roll....they sent me the wrong adapter. I tried to call them, and was on hold forever, so I sent them and email through their website. They sent me a RMA number, and an option to reorder (through their website), or get a refund. I couldn't see how reording would be any different, as I have no way to determine what they're going to send me, or confirm that it would work with my laptop. So I asked for a refund.

Its now been a month since the returned merchandised was delivered to them, and I have not received any contact regarding a refund. Oh, and I had to pay for the return shipment. I guess you get what you pay for. :(

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1 out of 2 people found this review helpful.

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Wow, what a great product and great customer service! I bought a new power cord from Laptop Rescue for my HP laptop because I accidentally left mine in the JFK airport. The price was awesome, the item arrived in two days, and when I had called to place the order, the customer service rep was incredibly helpful and nice. I highly recommend Laptop Rescue to anyone in need to laptops parts or service. They are great!

5
★★★★★

Wow, what a great product and great customer service! I bought a new power cord from Laptop Rescue for my HP laptop because I accidentally left mine in the JFK airport. The price was awesome, the item arrived in two days, and when I had called to place the order, the customer service rep was incredibly helpful and nice. I highly recommend Laptop Rescue to anyone in need to laptops parts or service. They are great!

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I am laughing as I write this, but I would give this vendor NEGATIVE stars if I could.

When I asked for customer support, I was told they couldn't help.

I advised that this was not acceptable and we would not be using them again (as well as reporting our experience to the relevant bodies) - they called our office to complain about me to my supervisor. LOLOL

So, they not provide adequate customer service, and instead will complain about YOU to your own company.

Do I win some sort of award for having to deal with this joke?

UPDATE:

From: xxxxxx [mailto:xxxxxxxxxxxx@nesda.com]
Sent: Tuesday, September 21, 2010 1:10 PM
To: 'xxxxxxxxxxxxxx
Subject: RE: Tracking Number for your Purchase from Laptop Rescue

........, we are not familiar with this company and can??t find them in our member database by any of the corporate names they use on their website.

It appears they are not actually members of NESDA.

1
★☆☆☆☆

I am laughing as I write this, but I would give this vendor NEGATIVE stars if I could.

When I asked for customer support, I was told they couldn't help.

I advised that this was not acceptable and we would not be using them again (as well as reporting our experience to the relevant bodies) - they called our office to complain about me to my supervisor. LOLOL

So, they not provide adequate customer service, and instead will complain about YOU to your own company.

Do I win some sort of award for having to deal with this joke?

UPDATE:

From: xxxxxx [mailto:xxxxxxxxxxxx@nesda.com]
Sent: Tuesday, September 21, 2010 1:10 PM
To: 'xxxxxxxxxxxxxx
Subject: RE: Tracking Number for your Purchase from Laptop Rescue

........, we are not familiar with this company and can??t find them in our member database by any of the corporate names they use on their website.

It appears they are not actually members of NESDA.

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.

I am laughing as I write this, but I would give this vendor NEGATIVE stars if I could.\r
\r
When I asked for customer support, I was told they couldn't help. \r
\r
I advised that this was not acceptable and we would not be using them

3
★★★★★

I am laughing as I write this, but I would give this vendor NEGATIVE stars if I could.\r
\r
When I asked for customer support, I was told they couldn't help. \r
\r
I advised that this was not acceptable and we would not be using them

.

They fixed my laptop for half the price of geek squad and they were really nice too. great custoimer service!

2
★★★★★

They fixed my laptop for half the price of geek squad and they were really nice too. great custoimer service!

.

Laptop rescue is a top quality outfit. Really nice staff and quality work. They fixed my laptop for about $100 less than Geek Squad has quoted me and finished it in half the time. For laptop repair Laptop Rescue is high recommended.

5
★★★★★

Laptop rescue is a top quality outfit. Really nice staff and quality work. They fixed my laptop for about $100 less than Geek Squad has quoted me and finished it in half the time. For laptop repair Laptop Rescue is high recommended.

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.

i sent my computer into them to have them repair it because it was soooooooo slow and i didnt have enough money to buy a new one. but amazingly they got it going pretty fast again and were really quick with everything. they sent me a box to mail the computer in and then they maild it back to me when it was done. honestley they were pretty awesome.

5
★★★★★

i sent my computer into them to have them repair it because it was soooooooo slow and i didnt have enough money to buy a new one. but amazingly they got it going pretty fast again and were really quick with everything. they sent me a box to mail the computer in and then they maild it back to me when it was done. honestley they were pretty awesome.

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.

I took my HP laptop to Laptop Rescue because of a cracked screen. It was awesome because they had the screen in stock and put it in the same day for like half the price geek squad quoted me. The guy behind the counter was super cool too.

If your laptop breaks, this the place to take it!

2
★★★★★

I took my HP laptop to Laptop Rescue because of a cracked screen. It was awesome because they had the screen in stock and put it in the same day for like half the price geek squad quoted me. The guy behind the counter was super cool too.

If your laptop breaks, this the place to take it!

Pros: Good Prices, Fast and Friendly

Cons: Not open on Sunday

.

Took my laptop in because the hing was broke.Charged me 49.95 to tell me what was wrong. Paid 200 to fix. They called and said the lid cover was broke which would be another 29.95 before I called back and paid the 29.95 they called and said it ready. Picked up laptop and they had put an old scratched cover on that still had scotch tape on it. Wanted another 100 to put new lid on. The screen is too bright will not turn down. Video switch turning on movie without operating system does work anymore. Still looking for programs that I had such as hollywood screen writer are not on desk top. Will not turn on most of the time takes turning off and on many times to get it to start and if you are using the battery it is almost gone before it starts. Dont want to go back don t have the funds to fix something that was working when I took it in.

0
★☆☆☆☆

Took my laptop in because the hing was broke.Charged me 49.95 to tell me what was wrong. Paid 200 to fix. They called and said the lid cover was broke which would be another 29.95 before I called back and paid the 29.95 they called and said it ready. Picked up laptop and they had put an old scratched cover on that still had scotch tape on it. Wanted another 100 to put new lid on. The screen is too bright will not turn down. Video switch turning on movie without operating system does work anymore. Still looking for programs that I had such as hollywood screen writer are not on desk top. Will not turn on most of the time takes turning off and on many times to get it to start and if you are using the battery it is almost gone before it starts. Dont want to go back don t have the funds to fix something that was working when I took it in.

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I was very pleased with my experience with Laptop Rescue. When the overpriced Geek Squad gave me a quote of $625 to fix my laptop I decided to get a second opinion from Laptop Rescue. And I'm glad I did, because they were able to repair the entire laptop for only $149. And for another $29 bucks they upgraded my memory so now my computer runs a lot faster. Geek Squad wanted to replace my motherboard, but Laptop Rescue actually repaired my motherboard instead of replacing it. They are really fantastic and I recommend them highly.

5
★★★★★

I was very pleased with my experience with Laptop Rescue. When the overpriced Geek Squad gave me a quote of $625 to fix my laptop I decided to get a second opinion from Laptop Rescue. And I'm glad I did, because they were able to repair the entire laptop for only $149. And for another $29 bucks they upgraded my memory so now my computer runs a lot faster. Geek Squad wanted to replace my motherboard, but Laptop Rescue actually repaired my motherboard instead of replacing it. They are really fantastic and I recommend them highly.

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You don't know how much you depend on your laptop until it stops working. I had been in the middle of a huge project for work when my stupid laptop decided to stop turning on. But after finding out my local PC shop didn't deal with laptops, I Googled laptop repair and found laptop rescue. Horay! Not only did they fix my laptop, they also emailed my presentation the same day they got my laptop, which was awesome because i finished it on my boy friends desktop.

I will totally recommend them to all my friends and co-workers!

5
★★★★★

You don't know how much you depend on your laptop until it stops working. I had been in the middle of a huge project for work when my stupid laptop decided to stop turning on. But after finding out my local PC shop didn't deal with laptops, I Googled laptop repair and found laptop rescue. Horay! Not only did they fix my laptop, they also emailed my presentation the same day they got my laptop, which was awesome because i finished it on my boy friends desktop.

I will totally recommend them to all my friends and co-workers!

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.

Thank you, thank you , thank you Laptop Rescue dudes! These guys brought my laptop back to life and saved all my itunes music and 6 years of digital photos! I can't say enough. If you have a laptop problem, Laptop Rescue is the best! They're fast, friendly, and affordable!!! -Susan P.

2
★★★★★

Thank you, thank you , thank you Laptop Rescue dudes! These guys brought my laptop back to life and saved all my itunes music and 6 years of digital photos! I can't say enough. If you have a laptop problem, Laptop Rescue is the best! They're fast, friendly, and affordable!!! -Susan P.

Pros: Great customer service, great service, fast & affordable

Cons: They are closed on sundays

.

Laptop Rescue helped me when my laptop began over heating and then just shut down completely on me. I found these guys online and I am so glad that I did. LaptopRescue provided me with excellent customer service and fixed my laptop for over a hundred dollars less than the local guys wanted (the "Geeks" wouldn't even touch it) . It all happened just as it says on the website. Phone calls, e-mails, pick-up and delivery. It was so simple I have since told all of my co-workers and all of my buddies that if they ever break their laptops then to choose LaptopRescue. My sister has also used their service for a broken screen on her laptop and she raves about them also. I am very glad that I found these guys!

2
★★★★★

Laptop Rescue helped me when my laptop began over heating and then just shut down completely on me. I found these guys online and I am so glad that I did. LaptopRescue provided me with excellent customer service and fixed my laptop for over a hundred dollars less than the local guys wanted (the "Geeks" wouldn't even touch it) . It all happened just as it says on the website. Phone calls, e-mails, pick-up and delivery. It was so simple I have since told all of my co-workers and all of my buddies that if they ever break their laptops then to choose LaptopRescue. My sister has also used their service for a broken screen on her laptop and she raves about them also. I am very glad that I found these guys!

 

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