Fox Valley Fence, Inc.

★☆☆☆☆
  • 320 W. Lincoln Highway

    Cortland, IL 60112

    Map & Directions
  • 847-695-2240

About Fox Valley Fence, Inc.

Categories
  • Home Construction & Remodeling

Home Construction & Remodeling

Home Construction & Remodeling
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Northern Illinois Fence and Fox Valley Fence & Supply Co of 320 W Lincoln Hwy, Cortland, IL 60112, did not complete the installation of the fence promised. Numerous safety, building code, manufactures installation, and cosmetic issues have not been addressed.

As you follow the time line of events you will see that I have made multiple attempts to meet with, talk to and email Fox Valley Fence to resolve the issues with the incomplete installation of the fence. Fox Valley Fence refuses to meet, call back or return emails.

(edited to meet size requirement)

Following is a list of some of the issues regarding the fence installation by Fox Valley fence:

1)The fence installation has not been completed per the contract.
o6 inch boards were used instead of 4 inch boards.
oEnd posts are missing trim pieces.
oThe PostMaster posts are not installed per PostMaster installation instructions.
oAll the needed materials have not been delivered or installed.

2)The fence installation has not been installed per the manufactures requirements and installation instructions.
oPickets are not centered over the PostMaster posts and do not cover the steel posts. Corner posts are set in backwards.
oRail pieces are not attached with clips and are splitting due to improper installation. PostMaster posts protrude above the wood pickets. They should not protrude above the top rail.
oWrong size wood pieces were used.
oMissing trim pieces on ends of fence.
oCorner, gate and end posts not properly wrapped in wood.
oPostMaster posts tops were cut off since the posts were not set in the ground deep enough. Posts started rusting where the galvanized coating was cut off.
oSome fence posts are not set in cement. This causes the fence to be unsteady and wobbly.

3)The fence presents a safety liability due to incorrect installation and will have to be repaired or possibly removed.
oPost footings (not near underground cables) are not to the required frost line depth of 42 inches and are installed between 24 and 32 inches. This causes the posts to be unsteady.
oExposed sharp cut metal could cause serious injury or death.

4)The fence installation does not meet city building code requirements and may have to be removed if it can not be repaired.
oPost footings are not to the required depth of 42 inches as required by building code. The measured installed footings are between 24 and 32 inches.
oExposed cut metal protruding above the wood presents a safety issue and will not pass building inspection.
oSome fence posts are not set in cement.

5)The fence has not been passed by the city building inspector and will not pass as installed.
oFox Valley Fence has not requested a final inspection on the fence.
oAs the home owner I have engaged the building inspector and was informed that the fence does not pass the building code requirements.

6)Improper installation and alterations to the fence during installation reduces the life expectancy of the fence.
oUntreated cut metal will prematurely rust and reduce the life of the galvanized steel posts.
oPost footings are not set below the frost line and the posts will heave up over time cause the fence to be unstable.
oPickets not properly screwed and nailed to the fence posts and rails.

7)Fox Valley Fence refuses to meet to discuss how to resolve the issues with the fence installation.
oFox Valley Fence missed three meetings to discuss issues with the fence.
oFox Valley Fence general manager is not returning calls or emails.

8)The entire fence may have to be removed and disposed of due to unsafe and incorrect installation. This would require an entirely different fence to be installed.
oThe only way to fix improper installation of the posts may be to dig out and remove all the posts and cement, then install all new post and cement.

9)Property damage was incurred due to lack of care when installing the fence.
oDriveway blacktop was cracked and tore up due to a commercial truck being parked in a residential driveway during a hot day.
oLandscape edging was torn up during the installation of the fence.

10)Workmanship and materials were of poor quality.
oInclude the issues above.
oNails missing wood and not holding pieces in place.
oScrews protruding out of boards and splitting wood.
oWood pieces are split.
oWood pieces are stained and discolored.
oNails not properly set in wood.
oFence posts and pickets are not leveled and straight.

Please note that there are many more examples not listed

1
★☆☆☆☆

Northern Illinois Fence and Fox Valley Fence & Supply Co of 320 W Lincoln Hwy, Cortland, IL 60112, did not complete the installation of the fence promised. Numerous safety, building code, manufactures installation, and cosmetic issues have not been addressed.

As you follow the time line of events you will see that I have made multiple attempts to meet with, talk to and email Fox Valley Fence to resolve the issues with the incomplete installation of the fence. Fox Valley Fence refuses to meet, call back or return emails.

(edited to meet size requirement)

Following is a list of some of the issues regarding the fence installation by Fox Valley fence:

1)The fence installation has not been completed per the contract.
o6 inch boards were used instead of 4 inch boards.
oEnd posts are missing trim pieces.
oThe PostMaster posts are not installed per PostMaster installation instructions.
oAll the needed materials have not been delivered or installed.

2)The fence installation has not been installed per the manufactures requirements and installation instructions.
oPickets are not centered over the PostMaster posts and do not cover the steel posts. Corner posts are set in backwards.
oRail pieces are not attached with clips and are splitting due to improper installation. PostMaster posts protrude above the wood pickets. They should not protrude above the top rail.
oWrong size wood pieces were used.
oMissing trim pieces on ends of fence.
oCorner, gate and end posts not properly wrapped in wood.
oPostMaster posts tops were cut off since the posts were not set in the ground deep enough. Posts started rusting where the galvanized coating was cut off.
oSome fence posts are not set in cement. This causes the fence to be unsteady and wobbly.

3)The fence presents a safety liability due to incorrect installation and will have to be repaired or possibly removed.
oPost footings (not near underground cables) are not to the required frost line depth of 42 inches and are installed between 24 and 32 inches. This causes the posts to be unsteady.
oExposed sharp cut metal could cause serious injury or death.

4)The fence installation does not meet city building code requirements and may have to be removed if it can not be repaired.
oPost footings are not to the required depth of 42 inches as required by building code. The measured installed footings are between 24 and 32 inches.
oExposed cut metal protruding above the wood presents a safety issue and will not pass building inspection.
oSome fence posts are not set in cement.

5)The fence has not been passed by the city building inspector and will not pass as installed.
oFox Valley Fence has not requested a final inspection on the fence.
oAs the home owner I have engaged the building inspector and was informed that the fence does not pass the building code requirements.

6)Improper installation and alterations to the fence during installation reduces the life expectancy of the fence.
oUntreated cut metal will prematurely rust and reduce the life of the galvanized steel posts.
oPost footings are not set below the frost line and the posts will heave up over time cause the fence to be unstable.
oPickets not properly screwed and nailed to the fence posts and rails.

7)Fox Valley Fence refuses to meet to discuss how to resolve the issues with the fence installation.
oFox Valley Fence missed three meetings to discuss issues with the fence.
oFox Valley Fence general manager is not returning calls or emails.

8)The entire fence may have to be removed and disposed of due to unsafe and incorrect installation. This would require an entirely different fence to be installed.
oThe only way to fix improper installation of the posts may be to dig out and remove all the posts and cement, then install all new post and cement.

9)Property damage was incurred due to lack of care when installing the fence.
oDriveway blacktop was cracked and tore up due to a commercial truck being parked in a residential driveway during a hot day.
oLandscape edging was torn up during the installation of the fence.

10)Workmanship and materials were of poor quality.
oInclude the issues above.
oNails missing wood and not holding pieces in place.
oScrews protruding out of boards and splitting wood.
oWood pieces are split.
oWood pieces are stained and discolored.
oNails not properly set in wood.
oFence posts and pickets are not leveled and straight.

Please note that there are many more examples not listed

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