Furniture Rug Depot

★★★☆☆
  • 18248 Contour Rd

    Montgomery Vlg, MD 20877

    Map & Directions
  • 301-990-1333

About Furniture Rug Depot

Hours
Mon - Sat, 10am - 8pm; Sun, 11am - 5pm

Home & Garden

Home & Garden
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3.2 5
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The Furniture & Rug Depot in Gaithersburg has a nice collection of Furniture and they gave me a good deal when i bought my Sofa & Loveseat. I liked the attitude of the Owner and also his way of doing the business. They were so good people to do business with.
Will recommend this store to all my friends and everyone who are looking to buy furnitures.

4
★★★★☆

The Furniture & Rug Depot in Gaithersburg has a nice collection of Furniture and they gave me a good deal when i bought my Sofa & Loveseat. I liked the attitude of the Owner and also his way of doing the business. They were so good people to do business with.
Will recommend this store to all my friends and everyone who are looking to buy furnitures.

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Yesterday I was very frustrated as I needed to purchase a sectional couch and needed it ASAP delivered. When I came by and saw the exact sectional that I was looking for, I asked for when I could get it delivered they told me by next week but I was very stressed out as I needed it even sooner. The sales rep (forgot his name) told me that he would call me back today to let me know if he could get a delivery out to me that day. I didn't believe that he really would get the sectional out that day but as promised I got a call from him stating they would be arriving between 3-6 pm that day (they arrived at 430).

I couldn't be happier with my purchase as well as the service.

5
★★★★★

Yesterday I was very frustrated as I needed to purchase a sectional couch and needed it ASAP delivered. When I came by and saw the exact sectional that I was looking for, I asked for when I could get it delivered they told me by next week but I was very stressed out as I needed it even sooner. The sales rep (forgot his name) told me that he would call me back today to let me know if he could get a delivery out to me that day. I didn't believe that he really would get the sectional out that day but as promised I got a call from him stating they would be arriving between 3-6 pm that day (they arrived at 430).

I couldn't be happier with my purchase as well as the service.

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we purchased a coffee table a couple of months ago.
we are not at all satisfied from the day 1 because he has delivered a DEFECTIVE PIECE. we even complained them that its a defective piece and he said his representative will be coming to fix it. they give a time lag and we have waited for 4 long hours canceling all our other engagements they never turned up. 2nd time we go and complaint he sends his representatives. they came and done a patch work which has spoilt the whole look of the table. first and foremost it is suppose to work as it is because its a new piece. definitely we don't want to compromise on looks. the service is TERRIBLY HORRIBLE. now he is asking us to take a picture of the patched work table and visit him again. we don't have all the time in the world.

1
★☆☆☆☆

we purchased a coffee table a couple of months ago.
we are not at all satisfied from the day 1 because he has delivered a DEFECTIVE PIECE. we even complained them that its a defective piece and he said his representative will be coming to fix it. they give a time lag and we have waited for 4 long hours canceling all our other engagements they never turned up. 2nd time we go and complaint he sends his representatives. they came and done a patch work which has spoilt the whole look of the table. first and foremost it is suppose to work as it is because its a new piece. definitely we don't want to compromise on looks. the service is TERRIBLY HORRIBLE. now he is asking us to take a picture of the patched work table and visit him again. we don't have all the time in the world.

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Terrible customer service. I got a mailer showing some good deals on bedroom furniture sets. I went to the store with family to check them out. The sales lady was nice and showed us on floor model. They only had a couple King size sets on floor - which is OK. But she led us to a catalog to see the complete collection. The catalog has nice pictures of these furniture sets but no price. When asked for the price for a few sets, the owner gave us pricing on a couple sets and said "he did not have time" to check on the other prices. I asked him to show me some sets within the price range that was advertised in the mailer I received. I was shocked to hear that he had NONE in that price range - he claimed to carry only very expensive furniture and non within that price range that he himself had advertised in the mailer. You really got to be kidding man.

1
★☆☆☆☆

Terrible customer service. I got a mailer showing some good deals on bedroom furniture sets. I went to the store with family to check them out. The sales lady was nice and showed us on floor model. They only had a couple King size sets on floor - which is OK. But she led us to a catalog to see the complete collection. The catalog has nice pictures of these furniture sets but no price. When asked for the price for a few sets, the owner gave us pricing on a couple sets and said "he did not have time" to check on the other prices. I asked him to show me some sets within the price range that was advertised in the mailer I received. I was shocked to hear that he had NONE in that price range - he claimed to carry only very expensive furniture and non within that price range that he himself had advertised in the mailer. You really got to be kidding man.

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1 out of 1 people found this review helpful.

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This place is new and fresh. Their displays look new and neat. But you can tell that the quality of the furniture is not top quality by looking at the construction. Staples instead of dove tail, etc. The prices are really rock bottom low. So if you need updated furniture and don't care if it will last, then this is the place for you. If you need something that withstands kids, you may want to go to a consignment store.

5
★★★★★

This place is new and fresh. Their displays look new and neat. But you can tell that the quality of the furniture is not top quality by looking at the construction. Staples instead of dove tail, etc. The prices are really rock bottom low. So if you need updated furniture and don't care if it will last, then this is the place for you. If you need something that withstands kids, you may want to go to a consignment store.

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