Doggy Duds

★★★☆☆

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Pets & Animals
More choices in Lake Charles:
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Fletcher's

2313 Country Club Rd Lake Charles, LA

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Fin City Tropical Fish

1609 N Martin Luther King Hwy Lake Charles, LA

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I placed an order for dog bowties 2 and a half weeks before my wedding and was told she would have no problem filling the order and shipping them in time. My fiance and I waited and when we didn't hear anything, I called Gayle the Monday before our wedding on Sunday. She said that they were ready and she would be sending them out the next day. I gave her a different mailing address since we would be traveling for the wedding and she said it would be no problem. On Thursday when we arrived at our destination there was no package. I emailed Gayle to confirm shipment and received an email late Thursday saying she had not sent the order because she had forgotten after piling other orders on top of our. But she could send them overnight to receive on Saturday. At 7:30 am Friday morning I emailed her our shipping address for Saturday and felt relieved that we would still get our order. Until 9:30 pm Friday night when I received an email from Gayle stating that she had just checked my email and STILL had not sent out my order. And at this point with FedEx not delivery on Sunday I came to the realization that this woman had just completely ruined that aspect of my wedding since we would not be receiving our bow ties for our dogs to wear as part or our ceremony. When I emailed her back, clearly upset, Gayle told me I was overreacting and she basically get over it since there were worse things in the world than a forgotten order. This to me is just bad business practice. All my family and friends were horrified that a business owner could be so flippant about forgetting to send out an order twice. If this is how she does business, I doubt she'll stay in business long, but beware ordering from doggyduds.com!

1
★☆☆☆☆

I placed an order for dog bowties 2 and a half weeks before my wedding and was told she would have no problem filling the order and shipping them in time. My fiance and I waited and when we didn't hear anything, I called Gayle the Monday before our wedding on Sunday. She said that they were ready and she would be sending them out the next day. I gave her a different mailing address since we would be traveling for the wedding and she said it would be no problem. On Thursday when we arrived at our destination there was no package. I emailed Gayle to confirm shipment and received an email late Thursday saying she had not sent the order because she had forgotten after piling other orders on top of our. But she could send them overnight to receive on Saturday. At 7:30 am Friday morning I emailed her our shipping address for Saturday and felt relieved that we would still get our order. Until 9:30 pm Friday night when I received an email from Gayle stating that she had just checked my email and STILL had not sent out my order. And at this point with FedEx not delivery on Sunday I came to the realization that this woman had just completely ruined that aspect of my wedding since we would not be receiving our bow ties for our dogs to wear as part or our ceremony. When I emailed her back, clearly upset, Gayle told me I was overreacting and she basically get over it since there were worse things in the world than a forgotten order. This to me is just bad business practice. All my family and friends were horrified that a business owner could be so flippant about forgetting to send out an order twice. If this is how she does business, I doubt she'll stay in business long, but beware ordering from doggyduds.com!

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Go to www.doggyduds.com and check out the amazing clothes for your dogs - Even if you aren't into dressing up your pup it's fun to look at - I've ordered the jewelry and the bowls and treat dishes - Wonderful quality - great gal to work with. Service is outstanding.

5
★★★★★

Go to www.doggyduds.com and check out the amazing clothes for your dogs - Even if you aren't into dressing up your pup it's fun to look at - I've ordered the jewelry and the bowls and treat dishes - Wonderful quality - great gal to work with. Service is outstanding.

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