72 Degrees Heating & Air Conditioning

★★★★★
72 Degrees Heating & Air Conditioning specializes in replacement, maintenance and repair of home comfort systems, including heating and colling systems, duct work and indoor air purification equipment. We provide service on all types of equipment including heat pumps, air conditioners, gas packs, gas furnaces, thermostats and solar air conditioners.
  • 3469 Apex Peakway

    Apex, NC 27502

    Map & Directions
  • 919-439-8359

Automotive

Automotive
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I would not recommend anyone use 72 Degrees Heating and Air and a perfect example is the Review from Robert L. The reason that he had such a hard time with any follow up work is because they have a 100% turn over rate in employment. The

3
★★★★★

I would not recommend anyone use 72 Degrees Heating and Air and a perfect example is the Review from Robert L. The reason that he had such a hard time with any follow up work is because they have a 100% turn over rate in employment. The

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I agree with TK. We had David, a salesman for 72 degrees, come to give a quote and he was extremely high pressure sales. He kept "slashing" the price and also recommended other modifications to the duct work that absolutely could not be

3
★★★★★

I agree with TK. We had David, a salesman for 72 degrees, come to give a quote and he was extremely high pressure sales. He kept "slashing" the price and also recommended other modifications to the duct work that absolutely could not be

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72 Degrees touts their customer service but isn't honesty part of their definition of good customer service? The sales pressure was obvious, but we thought we were getting a good deal. David, the pushy, high-pitch salesman, dropped the

3
★★★★★

72 Degrees touts their customer service but isn't honesty part of their definition of good customer service? The sales pressure was obvious, but we thought we were getting a good deal. David, the pushy, high-pitch salesman, dropped the

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i had called regarding a twongo deal to see if they serviced a high efficiency unit, all in one. i expected a call back that day, but did not get one, the deal was over when they called me back. they had no idea what a high efficiency unit

3
★★★★★

i had called regarding a twongo deal to see if they serviced a high efficiency unit, all in one. i expected a call back that day, but did not get one, the deal was over when they called me back. they had no idea what a high efficiency unit

.

Ken from 72 Degrees Heating & Air Conditioning can out to adjust our system yesterday. Not only was he nice, but he knew all about our system. He even took the time to explain what he was doing and why. On top of that he gave me helpful

3
★★★★★

Ken from 72 Degrees Heating & Air Conditioning can out to adjust our system yesterday. Not only was he nice, but he knew all about our system. He even took the time to explain what he was doing and why. On top of that he gave me helpful

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There are some things in our house that we just take for granted. I push the button, the heat comes on. \r
But when something goes wrong, the last thing you want is a pushy tech and a big bill. I got neither from 72 degrees! This tech

3
★★★★★

There are some things in our house that we just take for granted. I push the button, the heat comes on. \r
But when something goes wrong, the last thing you want is a pushy tech and a big bill. I got neither from 72 degrees! This tech

.

I've had service with this company for 3+ years now and will definitely continue to do so!!! Their services are comparitively inexpensive, especially for the level of service that you are afforded. All of their technicians are very

3
★★★★★

I've had service with this company for 3+ years now and will definitely continue to do so!!! Their services are comparitively inexpensive, especially for the level of service that you are afforded. All of their technicians are very

.

I just used 72 Degrees for service for the first time. I decided to try them because of good reviews by a number of pleased customers. The serviceman was prompt and professional. He was thorough in performing the checkup and answered

3
★★★★★

I just used 72 Degrees for service for the first time. I decided to try them because of good reviews by a number of pleased customers. The serviceman was prompt and professional. He was thorough in performing the checkup and answered

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Always on time for each service call; Always thorough & professional; And the folks at 72 always fixed any problem and answered any question.

3
★★★★★

Always on time for each service call; Always thorough & professional; And the folks at 72 always fixed any problem and answered any question.

.

72 Degrees Heating and Air turned out to be such a wonderful surprise. I was so close to going with another company who had a good reputation, but decided it was important to get three quotes. The experience with 72 Degrees really surpassed my expectations. I worked in customer service for years and these guys top the cake! Everyone from the receptionist to the managers, to the installers were all exceptionally professional. They arrived when they said they would, did what they said they would do, beat my best price but for that price gave me a much better system, not only brand name but efficiency rating as well, plus a much better warranty. On the back of their quote is printed all of their warranties and guarantees, far surpassing any the others had offered. Some had offered none and certainly didn't have the warranties pre-printed on the back of their quote sheets. I was recently laid off, so paying for a new furnace certainly was not on my list of things I wanted to be doing. Their sales manager gave me a discount because of my situation, increased my warranty, offered a 4 year, 0% interest payment plan, offered many money saving options that the other companies had not offered, he took the time to answer all of my questions, did not try to pressure sell me, the workmen arrived early the next morning, wore booties inside the house so as not to dirty the carpet, were exceedingly polite and professional, worked from 9am to almost 10pm, and back at it again the next day. They even guarantee to pay you $500 if they do not get you heat the same day and also $500 if they do not show up when they say they will, plus give you 2 years to be completely satisfied with your unit or they will deinstall it and give you all of your money back, plus several additional long term warranties. They made sure my house and circuit breaker, gas and electrical wiring were all brought up to code, put in a new programmable thermostat and carbon monoxide detector, guaranteed me savings of 35% the first year, cleaned all of my duct work, cleaned up every bit of debris, knocked each time before entering the house, ended with a five page checklist showing me all of the work they had done, filed the warranty paperwork on my behalf and sent me copies, gave me a letter from the CEO of the company with his cell phone so I could call him anytime if I was not satisfied, called a few days later to make sure I was completely satisfied and then called again today to set up the city code inspection. Most of my career I worked for a large corporation who was known for customer service. I can honestly say, it's been a LONG TIME since I've seen customer service like this. I was completely impressed and would recommend them to anyone I know.

- Dana

2
★★★★★

72 Degrees Heating and Air turned out to be such a wonderful surprise. I was so close to going with another company who had a good reputation, but decided it was important to get three quotes. The experience with 72 Degrees really surpassed my expectations. I worked in customer service for years and these guys top the cake! Everyone from the receptionist to the managers, to the installers were all exceptionally professional. They arrived when they said they would, did what they said they would do, beat my best price but for that price gave me a much better system, not only brand name but efficiency rating as well, plus a much better warranty. On the back of their quote is printed all of their warranties and guarantees, far surpassing any the others had offered. Some had offered none and certainly didn't have the warranties pre-printed on the back of their quote sheets. I was recently laid off, so paying for a new furnace certainly was not on my list of things I wanted to be doing. Their sales manager gave me a discount because of my situation, increased my warranty, offered a 4 year, 0% interest payment plan, offered many money saving options that the other companies had not offered, he took the time to answer all of my questions, did not try to pressure sell me, the workmen arrived early the next morning, wore booties inside the house so as not to dirty the carpet, were exceedingly polite and professional, worked from 9am to almost 10pm, and back at it again the next day. They even guarantee to pay you $500 if they do not get you heat the same day and also $500 if they do not show up when they say they will, plus give you 2 years to be completely satisfied with your unit or they will deinstall it and give you all of your money back, plus several additional long term warranties. They made sure my house and circuit breaker, gas and electrical wiring were all brought up to code, put in a new programmable thermostat and carbon monoxide detector, guaranteed me savings of 35% the first year, cleaned all of my duct work, cleaned up every bit of debris, knocked each time before entering the house, ended with a five page checklist showing me all of the work they had done, filed the warranty paperwork on my behalf and sent me copies, gave me a letter from the CEO of the company with his cell phone so I could call him anytime if I was not satisfied, called a few days later to make sure I was completely satisfied and then called again today to set up the city code inspection. Most of my career I worked for a large corporation who was known for customer service. I can honestly say, it's been a LONG TIME since I've seen customer service like this. I was completely impressed and would recommend them to anyone I know.

- Dana

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I have been a service contract customer with 72 Degrees for 2 years and have been very pleased with the service. I just had my annual tune-up. The service call was scheduled at my convenience and the tech showed up right on time. I'm not a heating and ac guy but I do believe the tech was very thorough. He gave me a check list of services performed along with important levels of how the system was functioning. Fortunately I have not had to have any service performed. 72Degrees have kept it running smooth so I'm very happy.

2
★★★★★

I have been a service contract customer with 72 Degrees for 2 years and have been very pleased with the service. I just had my annual tune-up. The service call was scheduled at my convenience and the tech showed up right on time. I'm not a heating and ac guy but I do believe the tech was very thorough. He gave me a check list of services performed along with important levels of how the system was functioning. Fortunately I have not had to have any service performed. 72Degrees have kept it running smooth so I'm very happy.

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They were so nice and helpful. I had a real emergency and they were here within hours, and got everything fixed the same day!!! And the price was not bad at all.

4
★★★★☆

They were so nice and helpful. I had a real emergency and they were here within hours, and got everything fixed the same day!!! And the price was not bad at all.

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Message from 72 Degrees Heating & Air Conditioning

72 Degrees Heating and Air Conditioning specializes in the maintenance, repair and replacement of existing home comfort and HVAC systems. A home comfort system consists of the heating and cooling equipment, the duct system and all air purification equipment necessary to clean the air we breathe in the home.



* All repair are backed by a 5 year part and labor repair guarantee



* All replacement systems are backed by a consumer protection program.



* All 72 Degree personal that enter your home will be randomly drug tested and criminal background checked to ensure the safety of you and your family.



* All service repairs are back by a 100% satisfaction guarantee which means you don't pay us a dime until you are 100% satisfied with the work we have done for you and your family.

More about 72 Degrees Heating & Air Conditioning

We offer a full range of services and product lines including: * Residential Service and Repair * Residential Maintenance * Residential Equipment Replacements * Indoor Air Quality * Duct Replacement * Duct Cleaning

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