R L Oakley & Assoc

★★★★☆
Small business, big service
  • 14 Fiske Avenue

    Waltham, MA 02453

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Home Construction & Remodeling

Home Construction & Remodeling
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Completely unprofessional. I called this office when I saw all the positive reviews. Dominique set up an appointment for Friday morning at 9am but never showed. When I called to inquire about her no show, she apologized saying she forgot and would come the next day at 9am. She then called at 8:55am the next morning saying that it was too far to come and that she was very expensive anyway. Her words not mine. Waltham is not that far from Framingham but you'd think she'd know that she doesn't service that area the first time she called. Not someone I would want to do business with.

1
★☆☆☆☆

Completely unprofessional. I called this office when I saw all the positive reviews. Dominique set up an appointment for Friday morning at 9am but never showed. When I called to inquire about her no show, she apologized saying she forgot and would come the next day at 9am. She then called at 8:55am the next morning saying that it was too far to come and that she was very expensive anyway. Her words not mine. Waltham is not that far from Framingham but you'd think she'd know that she doesn't service that area the first time she called. Not someone I would want to do business with.

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This Fall, Richard Oakley repointed a section of our exterior fireplace chimney and reconstructed our main chimney from the roof up. Later when we noticed a leak in our bathroom he discovered a hole in the main chimney in the attic and plugged it with cement. While he was working on the fireplace chimney I asked him about paint peeling on a trim board around a 2nd floor window. When he climbed his ladder to inspect it he found the board was rotted. His wife and partner Dominique bought a board. Richard primed it and later installed it.

A couple of weeks later we called him again to have him trim two French doors and two other interior doors. He made quick work of it.

Richard is friendly and an all-around handyman. His prices are very reasonable.

2
★★★★★

This Fall, Richard Oakley repointed a section of our exterior fireplace chimney and reconstructed our main chimney from the roof up. Later when we noticed a leak in our bathroom he discovered a hole in the main chimney in the attic and plugged it with cement. While he was working on the fireplace chimney I asked him about paint peeling on a trim board around a 2nd floor window. When he climbed his ladder to inspect it he found the board was rotted. His wife and partner Dominique bought a board. Richard primed it and later installed it.

A couple of weeks later we called him again to have him trim two French doors and two other interior doors. He made quick work of it.

Richard is friendly and an all-around handyman. His prices are very reasonable.

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Richard was extremely professional and his team did an excellent job repointing our building. They did everything they said they would, and more! They accomodated all our requests, did their job within the scheduled time and they were a pleasure to deal with. I was very pleased with their work would certainly hired them again!

2
★★★★★

Richard was extremely professional and his team did an excellent job repointing our building. They did everything they said they would, and more! They accomodated all our requests, did their job within the scheduled time and they were a pleasure to deal with. I was very pleased with their work would certainly hired them again!

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