Veterinary Specialty Animal Hospital

★★★★☆

About Veterinary Specialty Animal Hospital

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  • Veterinary Services
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
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VCA Cornerstone Animal Hospital

2111 High House Road Cary, NC

3.75 4
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This place is a nightmare. Ortho surgery is their cash cow and they don't care about much else besides the money. The surgery I had on my dog was unsuccessful which they do not take responsibility for. They are very aware that it is hard to prosecute a vet and you have no recourse (except to put the word out not to go to this place). They all have God complexes and are very rude. You are stuck with the Dr. that you see at the onset and cannot under any circumstances see another if you want another opinion. It is impossible to get the doctor on the phone to ask any questions and they act (as was said at another review site of this same place) like they are bothered with you. After the operation, and they get their money (which they get up front mind you) they won't give you the time of day. One Dr. in particular is not qualified to slice an apple. RUN don't walk from this place. They do not want you to go to the vet school...money out of their pocket...but that is the best place to go.

1
★☆☆☆☆

This place is a nightmare. Ortho surgery is their cash cow and they don't care about much else besides the money. The surgery I had on my dog was unsuccessful which they do not take responsibility for. They are very aware that it is hard to prosecute a vet and you have no recourse (except to put the word out not to go to this place). They all have God complexes and are very rude. You are stuck with the Dr. that you see at the onset and cannot under any circumstances see another if you want another opinion. It is impossible to get the doctor on the phone to ask any questions and they act (as was said at another review site of this same place) like they are bothered with you. After the operation, and they get their money (which they get up front mind you) they won't give you the time of day. One Dr. in particular is not qualified to slice an apple. RUN don't walk from this place. They do not want you to go to the vet school...money out of their pocket...but that is the best place to go.

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This is an amazing hospital. I had seen several vets in the area and no one was able to diagnose my cat. When I came home from work one day my cat was near death. I took her to this specialty hospital and they saved her life. They kept me informed at every step. If you have an unusual problem, or one that your regular doctor can't help with, I highly recommend this hospital.

5
★★★★★

This is an amazing hospital. I had seen several vets in the area and no one was able to diagnose my cat. When I came home from work one day my cat was near death. I took her to this specialty hospital and they saved her life. They kept me informed at every step. If you have an unusual problem, or one that your regular doctor can't help with, I highly recommend this hospital.

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This is an awesome facility that saved our dog's life after he was diagnosed with cancer. The staff there were all wonderful and caring. They called us many, many times to update us and let us know what was going on with each and every procedure. The vet even called us after our dog was home to follow up personally. I wish human health care was that personable and attentive.

5
★★★★★

This is an awesome facility that saved our dog's life after he was diagnosed with cancer. The staff there were all wonderful and caring. They called us many, many times to update us and let us know what was going on with each and every procedure. The vet even called us after our dog was home to follow up personally. I wish human health care was that personable and attentive.

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This vet's deceptive, sloppy practice may have endangered MANY pets because the case involves possible dogfood poisoning--which they were told up front.

When my dog died at 3am, brought him in to make sure; they pronounced while he was still in car. I asked about necropsy; they gave run-around until admitting they used NCSU--but never informed me I could bring him myself, for only $30 (vs the $66 they charge). Still, that would've ok IF they had brought him when they said they were going to (630 am) but they DIDN'T; they also possibly didn't put him in a cooler, which would have preserved him (and which would have happened immediately if they had told me I could have brought him to NCSU myself). So not only did I waste $66, I now would have to pay $200 or more to find out if he was in fact poisoned--which NCSU said is a definite possibility. Meanwhile, ANY DOG WHO ATE THE SAME FOOD COULD BE AT RISK.

4
★★★★☆

This vet's deceptive, sloppy practice may have endangered MANY pets because the case involves possible dogfood poisoning--which they were told up front.

When my dog died at 3am, brought him in to make sure; they pronounced while he was still in car. I asked about necropsy; they gave run-around until admitting they used NCSU--but never informed me I could bring him myself, for only $30 (vs the $66 they charge). Still, that would've ok IF they had brought him when they said they were going to (630 am) but they DIDN'T; they also possibly didn't put him in a cooler, which would have preserved him (and which would have happened immediately if they had told me I could have brought him to NCSU myself). So not only did I waste $66, I now would have to pay $200 or more to find out if he was in fact poisoned--which NCSU said is a definite possibility. Meanwhile, ANY DOG WHO ATE THE SAME FOOD COULD BE AT RISK.

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