Kennelwood Pet Resorts

★★★☆☆
  • 2008 Kratky Rd

    St Louis, MO 63114

    Map & Directions
  • 314-429-2100

About Kennelwood Pet Resorts

Hours
Hours Sunday 8:00 AM - 5:00 PM Monday 7:00 AM - 6:00 PM Tuesday 6:15 AM - 6:00 PM Wednesday 7:00 AM - 6:00 PM Thursday 7:00 AM - 6:00 PM Friday 7:00 AM - 6:00 PM Saturday 7:00 AM - 5:00 PM
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Pets & Animals

Pets & Animals
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When I dropped off my dog, I was quoted $50 for the shampoo that is 'soothing' to my dog's skin & makes his coat nice and soft--not sure why I should have to pay extra for that but I agreed. When I picked him up, I presented a $5.00 coupon which should have been $45.00. But it cost me $46.00 and some change cause my dog wouldn't let them clip his nails so I didn't qualify for the 'bundle' price. Really? I didn't get what I dropped him off for and I paid more too....all for just $1.00 and some change? Now I'm looking for someplace else for my grooming needs. I had 2 dogs that I took there for grooming and one took obedience training. Hope that $1.00 and change was worth it. When I explained to the gal about not getting what I dropped him off for and owed more than if they had clipped his nails. She said I had to pay that price because I didn't qualify for the 'bundle' price! Maybe if we would have just 'pretended' that we clipped his nails and I'd be happy to pay for it in the 'bundle' price. I loved Kennelwood too! We were considering using Kennelwood for boarding when we go out of town as well. Customer Service ain't what it used to be!

1
★☆☆☆☆

When I dropped off my dog, I was quoted $50 for the shampoo that is 'soothing' to my dog's skin & makes his coat nice and soft--not sure why I should have to pay extra for that but I agreed. When I picked him up, I presented a $5.00 coupon which should have been $45.00. But it cost me $46.00 and some change cause my dog wouldn't let them clip his nails so I didn't qualify for the 'bundle' price. Really? I didn't get what I dropped him off for and I paid more too....all for just $1.00 and some change? Now I'm looking for someplace else for my grooming needs. I had 2 dogs that I took there for grooming and one took obedience training. Hope that $1.00 and change was worth it. When I explained to the gal about not getting what I dropped him off for and owed more than if they had clipped his nails. She said I had to pay that price because I didn't qualify for the 'bundle' price! Maybe if we would have just 'pretended' that we clipped his nails and I'd be happy to pay for it in the 'bundle' price. I loved Kennelwood too! We were considering using Kennelwood for boarding when we go out of town as well. Customer Service ain't what it used to be!

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I cannot say enough good things about the staff at Kennelwood. My dog Izzy and I have used the daycamp (which she loves) grooming, and the trainers. Everything has been great. You can tell how much my dog enjoys it, by how excited she gets when we get there. We are very greatful for the efforts of the staff at Kennenwood, and highly recommend it. Woof woof!

5
★★★★★

I cannot say enough good things about the staff at Kennelwood. My dog Izzy and I have used the daycamp (which she loves) grooming, and the trainers. Everything has been great. You can tell how much my dog enjoys it, by how excited she gets when we get there. We are very greatful for the efforts of the staff at Kennenwood, and highly recommend it. Woof woof!

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My dog recently suffered a severe allergic reaction while in the care of Kennelwood at Page and Lindbergh. I signed my dog up for a service that the site says includes "24-hour continuous care and housekeeping services." However, for THREE days, not ONE employee at this facility noticed that my dog was in agony. My poor dog scratched himself red and raw for days. That is unacceptable. If I were contacted by an employee at the boarding facility, an intervention could've been made, and my dog could've been spared some of his agony.

As if the lack of care wasn't bad enough, I called the Page and Lindbergh location for any details about my dog's stay. I was told that the system was down and I would be contacted as soon as it was running again. I still haven't been called.

I am so disappointed in the quality of care at Page and Lindbergh. If this experience is any indication of the services provided here, this "resort" should be closed.

1
★☆☆☆☆

My dog recently suffered a severe allergic reaction while in the care of Kennelwood at Page and Lindbergh. I signed my dog up for a service that the site says includes "24-hour continuous care and housekeeping services." However, for THREE days, not ONE employee at this facility noticed that my dog was in agony. My poor dog scratched himself red and raw for days. That is unacceptable. If I were contacted by an employee at the boarding facility, an intervention could've been made, and my dog could've been spared some of his agony.

As if the lack of care wasn't bad enough, I called the Page and Lindbergh location for any details about my dog's stay. I was told that the system was down and I would be contacted as soon as it was running again. I still haven't been called.

I am so disappointed in the quality of care at Page and Lindbergh. If this experience is any indication of the services provided here, this "resort" should be closed.

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Just had my dog groomed. He's a Golden that I got from a shelter and has always had issues letting anyone mess with his feet. Brought him to Kennelwood off Page Ave for a bath and trim. His trim was beautifully done and I was amazed they were able to cut/file his nails. He never lets anyone mess with his feet and it takes a team at the vet. I am supremely impressed!!

5
★★★★★

Just had my dog groomed. He's a Golden that I got from a shelter and has always had issues letting anyone mess with his feet. Brought him to Kennelwood off Page Ave for a bath and trim. His trim was beautifully done and I was amazed they were able to cut/file his nails. He never lets anyone mess with his feet and it takes a team at the vet. I am supremely impressed!!

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GREAT! My concerns over how Murphy would react to the staff were eased greatly by the care each member listened to my interpretation of how he reacts to strangers. The staff assured me that they would be gentle, slow, and caring with him. He came home with an A+ on his report card. Page Kennelwood Groomers went above and beyond my expectations..

5
★★★★★

GREAT! My concerns over how Murphy would react to the staff were eased greatly by the care each member listened to my interpretation of how he reacts to strangers. The staff assured me that they would be gentle, slow, and caring with him. He came home with an A+ on his report card. Page Kennelwood Groomers went above and beyond my expectations..

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Before bringing my babies to Kennelwood that day, I decided to look at reviews. As I was reading some I was a little put off by the comments because of horrible customer service. I was talking to my husband about it on the way there (I know a little late, HA!) and he said dont worry it may not be as bad as you think so I agreed! We got there and WOW not at all what I read! They greeted us at the door there were a lot of dogs being dropped off that day and they didnt seem frazzled in the least. They greeted everyone so warmly. My male actually got sick right as I was pulling in and I mentioned it and here comes a woman with a new roll of paper towels and clorox wipes. I couldn't believe that! We left and I said to my husband Wow that was not anything like the comments. He said something so true to me that if the person on the receiving end meaning the customer was mean and not friendly it rubs off on the business. So if you are nice and polite like we are then you will get what is given.

5
★★★★★

Before bringing my babies to Kennelwood that day, I decided to look at reviews. As I was reading some I was a little put off by the comments because of horrible customer service. I was talking to my husband about it on the way there (I know a little late, HA!) and he said dont worry it may not be as bad as you think so I agreed! We got there and WOW not at all what I read! They greeted us at the door there were a lot of dogs being dropped off that day and they didnt seem frazzled in the least. They greeted everyone so warmly. My male actually got sick right as I was pulling in and I mentioned it and here comes a woman with a new roll of paper towels and clorox wipes. I couldn't believe that! We left and I said to my husband Wow that was not anything like the comments. He said something so true to me that if the person on the receiving end meaning the customer was mean and not friendly it rubs off on the business. So if you are nice and polite like we are then you will get what is given.

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Level of customer service is awful! I will not board my dogs here again. I called to check on them and they had no idea who my pets were and instead read care notes from a computer. I think they need to scale down and focus on the importance of pet boarding. Instead they are trying to see how many animals they can get under their roof at one time. This was our first and last time at Kennelwood.

1
★☆☆☆☆

Level of customer service is awful! I will not board my dogs here again. I called to check on them and they had no idea who my pets were and instead read care notes from a computer. I think they need to scale down and focus on the importance of pet boarding. Instead they are trying to see how many animals they can get under their roof at one time. This was our first and last time at Kennelwood.

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I've used Kennelwood multiple times to board my dog. I've provided all her food on some occassions and on others had them use their own food. I've also used the day camp and grooming services on many more occasions. My dog loves going to Kennelwood no matter which service she is going for. As soon as she sees the Quick Trip on Lindbergh before the turn off to Kratky, she starts yipping and wagging her tail a mile a minute. She flies out of the car as soon as I open the door and drags me to the front door. She's an "only dog" and loves going to day camp to play with the other dogs and then get a bath afterwards before I pick her up. She always comes home worn out, but happy.

4
★★★★☆

I've used Kennelwood multiple times to board my dog. I've provided all her food on some occassions and on others had them use their own food. I've also used the day camp and grooming services on many more occasions. My dog loves going to Kennelwood no matter which service she is going for. As soon as she sees the Quick Trip on Lindbergh before the turn off to Kratky, she starts yipping and wagging her tail a mile a minute. She flies out of the car as soon as I open the door and drags me to the front door. She's an "only dog" and loves going to day camp to play with the other dogs and then get a bath afterwards before I pick her up. She always comes home worn out, but happy.

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I used this place for boarding and it was horrible. I paid close to 100 dollars per day and they couldn't tell me for sure if they fed my dogs the first night that they were there. They also came home with unopened food that I had packed for them. Again the staff couldn't explain this. If they are confused/forgetting to feed my dogs then there is other stuff that they are forgetting. Their training might be good but boarding is the worst!

1
★☆☆☆☆

I used this place for boarding and it was horrible. I paid close to 100 dollars per day and they couldn't tell me for sure if they fed my dogs the first night that they were there. They also came home with unopened food that I had packed for them. Again the staff couldn't explain this. If they are confused/forgetting to feed my dogs then there is other stuff that they are forgetting. Their training might be good but boarding is the worst!

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I have taken both of my dogs to Dave van Garderen at Kennelwood for training starting when they were four months old. I have found Dave to be both professional and caring for my dogs and my training desires for them. Both of my dogs are very large and I wanted them to be trained to be well behaved and to walk with me without pulling me. Not only did Dave train my dogs, and me, how to walk nicely together, he also trained my older dog to compete in Rally Obedience and to become a therapy dog. Therapy dog work is something that my older dog and I love to do together and I am so proud of how well behaved he is during these visits. When I take my dogs out in public, I get many compliments on how well mannered they are and that is something that I could not have accomplished without Dave's training. I have referred my daughter and many of my friends to Dave for training their dogs and they have all been very well pleased with the results of the training and with Dave's very professional manner. In addition, he is a very nice young man and my dogs love him!

I have also used Kennelwood for grooming and boarding and I have been very pleased. Everyone that I have met at Kennelwood is extremely nice and very professional and I will never take my dogs anywhere else!

5
★★★★★

I have taken both of my dogs to Dave van Garderen at Kennelwood for training starting when they were four months old. I have found Dave to be both professional and caring for my dogs and my training desires for them. Both of my dogs are very large and I wanted them to be trained to be well behaved and to walk with me without pulling me. Not only did Dave train my dogs, and me, how to walk nicely together, he also trained my older dog to compete in Rally Obedience and to become a therapy dog. Therapy dog work is something that my older dog and I love to do together and I am so proud of how well behaved he is during these visits. When I take my dogs out in public, I get many compliments on how well mannered they are and that is something that I could not have accomplished without Dave's training. I have referred my daughter and many of my friends to Dave for training their dogs and they have all been very well pleased with the results of the training and with Dave's very professional manner. In addition, he is a very nice young man and my dogs love him!

I have also used Kennelwood for grooming and boarding and I have been very pleased. Everyone that I have met at Kennelwood is extremely nice and very professional and I will never take my dogs anywhere else!

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I have taken both of my dogs to Dave van Garderen at Kennelwood for training starting when they were four months old. I have found Dave to be both professional and caring for my dogs and my training desires for them. Both of my dogs are very large and I wanted them to be trained to be well behaved and to walk with me without pulling me. Not only did Dave train my dogs, and me, how to walk nicely together, he also trained my older dog to compete in Rally Obedience and to become a therapy dog. Therapy dog work is something that my older dog and I love to do together and I am so proud of how well behaved he is during these visits. When I take my dogs out in public, I get many compliments on how well mannered they are and that is something that I could not have accomplished without Dave's training. I have referred my daughter and many of my friends to Dave for training their dogs and they have all been very well pleased with the results of the training and with Dave's very professional manner. In addition, he is a very nice young man and my dogs love him!\nI have also used Kennelwood for grooming and boarding and I have been very pleased. Everyone that I have met at Kennelwood is extremely nice and very professional and I will never take my dogs anywhere else!

2
★★★★★

I have taken both of my dogs to Dave van Garderen at Kennelwood for training starting when they were four months old. I have found Dave to be both professional and caring for my dogs and my training desires for them. Both of my dogs are very large and I wanted them to be trained to be well behaved and to walk with me without pulling me. Not only did Dave train my dogs, and me, how to walk nicely together, he also trained my older dog to compete in Rally Obedience and to become a therapy dog. Therapy dog work is something that my older dog and I love to do together and I am so proud of how well behaved he is during these visits. When I take my dogs out in public, I get many compliments on how well mannered they are and that is something that I could not have accomplished without Dave's training. I have referred my daughter and many of my friends to Dave for training their dogs and they have all been very well pleased with the results of the training and with Dave's very professional manner. In addition, he is a very nice young man and my dogs love him!\nI have also used Kennelwood for grooming and boarding and I have been very pleased. Everyone that I have met at Kennelwood is extremely nice and very professional and I will never take my dogs anywhere else!

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We have used Kennelwood for Dog training for many years now and we prove our loyalty by driving almost 100 miles every week to be part of Dave's dog training class! Not only does he help train my sons service dog but he also played a huge role in the rescue and rehab of our Shilo Shepherd Angus. Without Dave's passion for dogs and expertise in training we would have not been able to keep our animals. The transformation of the animals is amazing and we never get tired of seeing how much the dogs love working for him. Don't waist your time and money by going anywhere else but Kennelwood and ask for Dave! He is a true inspiration and someone we highly respect.

2
★★★★★

We have used Kennelwood for Dog training for many years now and we prove our loyalty by driving almost 100 miles every week to be part of Dave's dog training class! Not only does he help train my sons service dog but he also played a huge role in the rescue and rehab of our Shilo Shepherd Angus. Without Dave's passion for dogs and expertise in training we would have not been able to keep our animals. The transformation of the animals is amazing and we never get tired of seeing how much the dogs love working for him. Don't waist your time and money by going anywhere else but Kennelwood and ask for Dave! He is a true inspiration and someone we highly respect.

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After the passing of our senior dog a couple of years ago, my husband & I decided to adopt/rescue another dog. Since we had watched just about every episode of the ?Dog Whisper?, it was decided to have the new dog professionally trained. We had used Kennelwood Pet Resorts at Lindbergh & Page for boarding & grooming in the past & it made sense to start there with our training needs. We were referred to Dave van Garderen & we were pleasantly pleased to see his desk was the one filled with trophies that we had admired on our past visits!\nNot only did Dave train our dog for basic obedience but also gave us a view into a dogs world/life that we had not thought of before. He displaced endless patience & knowledge about dogs with us & to our dog. It became very clear that not only is Dave knowledgeable about dogs but very passionate about the dog?s well-being, it is no secret that a trained dog is a happy dog! We have a perfectly well behaved dog that is quite fun to live with & sometimes to show off as we go for walks & to the local pet supply store, etc. Since then we have adopted another dog & there was NO question in our minds who to go to for training. We have referred Dave to two other family members & many friends who also love living with their well-behaved family member! We HIGHLY, HIGHLY recommend Dave van Garderen with Kennelwood Pet Resorts for your dog training. Old dogs can learn new tricks at our adopted dog did!\nWaging our tail in St. Louis\n

2
★★★★★

After the passing of our senior dog a couple of years ago, my husband & I decided to adopt/rescue another dog. Since we had watched just about every episode of the ?Dog Whisper?, it was decided to have the new dog professionally trained. We had used Kennelwood Pet Resorts at Lindbergh & Page for boarding & grooming in the past & it made sense to start there with our training needs. We were referred to Dave van Garderen & we were pleasantly pleased to see his desk was the one filled with trophies that we had admired on our past visits!\nNot only did Dave train our dog for basic obedience but also gave us a view into a dogs world/life that we had not thought of before. He displaced endless patience & knowledge about dogs with us & to our dog. It became very clear that not only is Dave knowledgeable about dogs but very passionate about the dog?s well-being, it is no secret that a trained dog is a happy dog! We have a perfectly well behaved dog that is quite fun to live with & sometimes to show off as we go for walks & to the local pet supply store, etc. Since then we have adopted another dog & there was NO question in our minds who to go to for training. We have referred Dave to two other family members & many friends who also love living with their well-behaved family member! We HIGHLY, HIGHLY recommend Dave van Garderen with Kennelwood Pet Resorts for your dog training. Old dogs can learn new tricks at our adopted dog did!\nWaging our tail in St. Louis\n

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Took my 3 dogs there for boarding while I was on vacation. They were there for over a week and everything was fine when I picked them up. One of my dogs had been there several years ago for day camp and as soon as I mentioned ""camp"" to him he started to go crazy with excitement. I would definitely recommend this facility for boarding needs.

2
★★★★★

Took my 3 dogs there for boarding while I was on vacation. They were there for over a week and everything was fine when I picked them up. One of my dogs had been there several years ago for day camp and as soon as I mentioned ""camp"" to him he started to go crazy with excitement. I would definitely recommend this facility for boarding needs.

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I have been using Kennelwood since moving to St. Louis and I am happy to share my experience of Kennelwood online. I got a little Westie early spring 2011. His first experience was their wonderful (and free) puppy playtime and puppy grooming. He was one of the first puppies to enjoy their newly constructed play area and exhausted himself he was having such an enjoyable time.\n\nSubsequently, he has experienced their training, grooming and boarding services. Over several months, I have noticed a pattern - his tail starts wagging the moment we pull into the car park. He can't wait to enter the reception area. He goes off with a member of staff wagging his tail and without a backward glance to me. When I pick him up, he is a happy little chap who appears to have had a very good time. His loves their grooming service and always looks great.\n\nI have been very pleased with the care and attention my dog has received there. Not only that, but many of my neighbors tell me they have used Kennelwood for donkeys years. \n\nThe staff are caring and professional and you can't fool a Westie. They may be cute little bundles of fluff but underneath all that, they are 100% terrier and as smart as they come. If he didn't enjoy his visits, I would definitely know. Therefore, I am happy to recommend Kennelwood as it was recommended to me by multiple neighbors in my street..

2
★★★★★

I have been using Kennelwood since moving to St. Louis and I am happy to share my experience of Kennelwood online. I got a little Westie early spring 2011. His first experience was their wonderful (and free) puppy playtime and puppy grooming. He was one of the first puppies to enjoy their newly constructed play area and exhausted himself he was having such an enjoyable time.\n\nSubsequently, he has experienced their training, grooming and boarding services. Over several months, I have noticed a pattern - his tail starts wagging the moment we pull into the car park. He can't wait to enter the reception area. He goes off with a member of staff wagging his tail and without a backward glance to me. When I pick him up, he is a happy little chap who appears to have had a very good time. His loves their grooming service and always looks great.\n\nI have been very pleased with the care and attention my dog has received there. Not only that, but many of my neighbors tell me they have used Kennelwood for donkeys years. \n\nThe staff are caring and professional and you can't fool a Westie. They may be cute little bundles of fluff but underneath all that, they are 100% terrier and as smart as they come. If he didn't enjoy his visits, I would definitely know. Therefore, I am happy to recommend Kennelwood as it was recommended to me by multiple neighbors in my street..

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We boarded our two dogs here - an older pug and a young chihuahua - and picked them up on 8/4/11 and they both have kennel cough and the pug esp. is very sick. Apparently a lot of dogs have gotten sick. The pug also came home with a bladder infection. Kennelwood refunded half our boarding fee but were pretty cavalier (like hey it happens) and didn't even ask how our dogs were doing. Our dogs have all their vaccinations - we have used kennelwood for years but would never use them again

0
★☆☆☆☆

We boarded our two dogs here - an older pug and a young chihuahua - and picked them up on 8/4/11 and they both have kennel cough and the pug esp. is very sick. Apparently a lot of dogs have gotten sick. The pug also came home with a bladder infection. Kennelwood refunded half our boarding fee but were pretty cavalier (like hey it happens) and didn't even ask how our dogs were doing. Our dogs have all their vaccinations - we have used kennelwood for years but would never use them again

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I took my 15 month old and 4 month old puppies to be boarded for the first time and they both came back with KENNEL COUGH. My puppies had all of the required shots and were perfectly healthy when I dropped them off and 4 days later they are both sick. Kennelwood did agree to return my boarding fees but could care less that the dogs were sick and questioned if they got sick at a dog park perhaps. NO....THEY GOT SICK B/C THEY WERE BOARDED AT KENNELWOOD.

1
★☆☆☆☆

I took my 15 month old and 4 month old puppies to be boarded for the first time and they both came back with KENNEL COUGH. My puppies had all of the required shots and were perfectly healthy when I dropped them off and 4 days later they are both sick. Kennelwood did agree to return my boarding fees but could care less that the dogs were sick and questioned if they got sick at a dog park perhaps. NO....THEY GOT SICK B/C THEY WERE BOARDED AT KENNELWOOD.

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we love kennelwood! Our dogs get so excited when they know we are pulling onto their driveway. They go all the time for day camp and they can't wait to go in and see all their friends! The staff are friendly and I know they love my dogs-it shows!

5
★★★★★

we love kennelwood! Our dogs get so excited when they know we are pulling onto their driveway. They go all the time for day camp and they can't wait to go in and see all their friends! The staff are friendly and I know they love my dogs-it shows!

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Kennelwood Kratky location took wonderful care of both our dogs. Took them in for grooming. 7 month old Goldendoodle's first time & they called to ask if she had been groomed before as she was so well behaved. When I came to pick her up she was beautiful. She sat up almost as to say "Thankyou." And that said it all. Her second visit she couldn't wait to go with Jill. And again came out lookging amazing. Great care & grooming. Oh by the way our other seasoned Bishon loves it too. Thanks for a great experience. Happy pups & parents!

5
★★★★★

Kennelwood Kratky location took wonderful care of both our dogs. Took them in for grooming. 7 month old Goldendoodle's first time & they called to ask if she had been groomed before as she was so well behaved. When I came to pick her up she was beautiful. She sat up almost as to say "Thankyou." And that said it all. Her second visit she couldn't wait to go with Jill. And again came out lookging amazing. Great care & grooming. Oh by the way our other seasoned Bishon loves it too. Thanks for a great experience. Happy pups & parents!

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My puppy has enjoyed Kennelwood's free puppy play time (first Wednesday of the month) and grooming service.

First time he was absolutely exhaused after racing around their brand new play area and had received his first professional grooming. The member of staff who clerked him in wanted to see his puppy shot certificates from my vet and I was told over the phone Bortetella vaccine etc was required which my dog had already received. I drove back to Kennelwood to watch him at playtime from the car park. He seemed to be having the time of his life chasing around with a couple of other doggie friends. There were plenty of staff there. It was great that the playtime and grooming are free for pups.

When we arrived the next month, as soon as we pulled up outside, his tail was wagging nineteen to the dozen. He trotted off with a member of staff without even a backward glance at me. When I came to pick him up, he was a happy, excited dog and beautifully clean. It was clear he had had a good day.

UPDATE: I have now been using Kennelwood for several months for training, boarding and grooming and couldn't be happier with how they treat my little Westie. He always looks so pleased when we pull up outside and the staff make him feel right at home.

Double update with a cherry on top!
I am very satisfied with Kennelwood. Macallan is now over 2.5 years old and has boarded several times as well as using the grooming service. One observation I have repeatedly made is how excited dogs arriving at Kennelwood are. Tails are wagging, ears are up. It is clear to me the dogs are happy to be there which is a terrific sign.

5
★★★★★

My puppy has enjoyed Kennelwood's free puppy play time (first Wednesday of the month) and grooming service.

First time he was absolutely exhaused after racing around their brand new play area and had received his first professional grooming. The member of staff who clerked him in wanted to see his puppy shot certificates from my vet and I was told over the phone Bortetella vaccine etc was required which my dog had already received. I drove back to Kennelwood to watch him at playtime from the car park. He seemed to be having the time of his life chasing around with a couple of other doggie friends. There were plenty of staff there. It was great that the playtime and grooming are free for pups.

When we arrived the next month, as soon as we pulled up outside, his tail was wagging nineteen to the dozen. He trotted off with a member of staff without even a backward glance at me. When I came to pick him up, he was a happy, excited dog and beautifully clean. It was clear he had had a good day.

UPDATE: I have now been using Kennelwood for several months for training, boarding and grooming and couldn't be happier with how they treat my little Westie. He always looks so pleased when we pull up outside and the staff make him feel right at home.

Double update with a cherry on top!
I am very satisfied with Kennelwood. Macallan is now over 2.5 years old and has boarded several times as well as using the grooming service. One observation I have repeatedly made is how excited dogs arriving at Kennelwood are. Tails are wagging, ears are up. It is clear to me the dogs are happy to be there which is a terrific sign.

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Adequate for cat boarding (unfortunately, there's nothing in the US like British catteries, where the cats actually have room to run around) but if you ask for grooming, make sure they've actually done it. I got home--30 miles away--before I realized they had charged me for a nail trim and file that they hadn't actually done. Drag.

1
★★★☆☆

Adequate for cat boarding (unfortunately, there's nothing in the US like British catteries, where the cats actually have room to run around) but if you ask for grooming, make sure they've actually done it. I got home--30 miles away--before I realized they had charged me for a nail trim and file that they hadn't actually done. Drag.

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Adequate for cat boarding (unfortunately, there's nothing in the US like British catteries, where the cats actually have room to run around) but if you ask for grooming, make sure they've actually done it. I got home--30 miles away--before I realized they had charged me for a nail trim and file that they hadn't actually done. Drag.

3
★★★☆☆

Adequate for cat boarding (unfortunately, there's nothing in the US like British catteries, where the cats actually have room to run around) but if you ask for grooming, make sure they've actually done it. I got home--30 miles away--before I realized they had charged me for a nail trim and file that they hadn't actually done. Drag.

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I have just recently lost one of my best friends and was looking for another friend to join my family. A neighbor recommended Kennelwood and their pet matcher Patty, to help look for the perfect pet for me. I went on their website and filled out the requested information and was contacted the next day with three type of dogs I was looking for. One of the dogs was named Baby Girl ( that used to be my dogs nickname), It was just the type of dog I was looking for and you couldn??t find a more gorgeous one. So my family and I went to the location where she was being foster and we fell in love with her immediately. Patty had got me connected to a another dog (family member) that was exactly what I was looking for. The service was fast and Patty was fantastic to work with. I would recommend Patty the pet matcher to anyone and everyone and the best part of it all is the service was free. That shows how committed they are to help find homes for the animals that have been left behind and deserted. God bless her for the work that they do and the foster homes who take care of the animals until homes are found.

5
★★★★★

I have just recently lost one of my best friends and was looking for another friend to join my family. A neighbor recommended Kennelwood and their pet matcher Patty, to help look for the perfect pet for me. I went on their website and filled out the requested information and was contacted the next day with three type of dogs I was looking for. One of the dogs was named Baby Girl ( that used to be my dogs nickname), It was just the type of dog I was looking for and you couldn??t find a more gorgeous one. So my family and I went to the location where she was being foster and we fell in love with her immediately. Patty had got me connected to a another dog (family member) that was exactly what I was looking for. The service was fast and Patty was fantastic to work with. I would recommend Patty the pet matcher to anyone and everyone and the best part of it all is the service was free. That shows how committed they are to help find homes for the animals that have been left behind and deserted. God bless her for the work that they do and the foster homes who take care of the animals until homes are found.

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I wanted a dog but just didn't know where to begin my search. Patty the Pet Matchmaker, referred me to some breeeders and gave me a list of questions to interview these breeders. I learned alot from those questions and got the dog I've always wanted!

4
★★★★☆

I wanted a dog but just didn't know where to begin my search. Patty the Pet Matchmaker, referred me to some breeeders and gave me a list of questions to interview these breeders. I learned alot from those questions and got the dog I've always wanted!

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I contacted Patty the Pet Matchmaker at Kennelwood, after seeing an excellent presention at UMSL by Sue Schulze. Patty helped me research breeds and decide on the type of dog I wanted. Patty and Sue were both great. I bombarded them with questions and they were always so kind and helpful.
Thanks to their help I did adopt a wonderful dog named Izzy from the Humane Society. She loves Kennelwood, especially Doggy Day Care. I appreciated the assessment they did of her, and the pictures taken on her first visit. I liked that the play was supervised and they had both outdoor and indoor facilities for the dogs. I am really glad I discovered Kennelwood and am grateful for all the help they have given me.

5
★★★★★

I contacted Patty the Pet Matchmaker at Kennelwood, after seeing an excellent presention at UMSL by Sue Schulze. Patty helped me research breeds and decide on the type of dog I wanted. Patty and Sue were both great. I bombarded them with questions and they were always so kind and helpful.
Thanks to their help I did adopt a wonderful dog named Izzy from the Humane Society. She loves Kennelwood, especially Doggy Day Care. I appreciated the assessment they did of her, and the pictures taken on her first visit. I liked that the play was supervised and they had both outdoor and indoor facilities for the dogs. I am really glad I discovered Kennelwood and am grateful for all the help they have given me.

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My dog was up to date on his Bordatella vaccine when we took him to board at Kennelwood, but he STILL got kennel cough. We had to take him to the vet to get treatment, but Kennelwood didn't seem too concerned or surprised when we called to complain.

The customer in front of me the day we checked in didn't even have the vaccine and they let her check her dog in anyway on the grounds that they would transport her dog to the vet that day to get the Bordatella vaccine. It's not even effective until 2 days after the vaccine, but they let it slide. No wonder the place is a disease factory!!! Kennelwood doesn't care about your pet, they want your money!!! Even if it means knowingly putting your pet at risk.

1
★☆☆☆☆

My dog was up to date on his Bordatella vaccine when we took him to board at Kennelwood, but he STILL got kennel cough. We had to take him to the vet to get treatment, but Kennelwood didn't seem too concerned or surprised when we called to complain.

The customer in front of me the day we checked in didn't even have the vaccine and they let her check her dog in anyway on the grounds that they would transport her dog to the vet that day to get the Bordatella vaccine. It's not even effective until 2 days after the vaccine, but they let it slide. No wonder the place is a disease factory!!! Kennelwood doesn't care about your pet, they want your money!!! Even if it means knowingly putting your pet at risk.

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I just wanted to say that I don't personally know anything about your experience here. But after reading your review, you seem to be a little misinformed about the source of your puppy's roundworms. I am a Veterinary Technician Student and I know that the prepatent period for roundworms is about 3-4 weeks. Which means that the time between your puppy's infection to when he/she would start shedding worms or eggs in the feces would be 3-4 weeks. Therefore it is impossible that your baby got roundworms from visiting the groomer for one day and be shedding worms the next. Furthermore, 90% of puppies will have roundworms. It is fairly common. They get them from the mother actually. It is passed through the placenta and through the mother's milk. I think that you unfairly accused kennelwood of ""giving"" your baby roundworms and you should probably remove that part from your review...

2
★★★★☆

I just wanted to say that I don't personally know anything about your experience here. But after reading your review, you seem to be a little misinformed about the source of your puppy's roundworms. I am a Veterinary Technician Student and I know that the prepatent period for roundworms is about 3-4 weeks. Which means that the time between your puppy's infection to when he/she would start shedding worms or eggs in the feces would be 3-4 weeks. Therefore it is impossible that your baby got roundworms from visiting the groomer for one day and be shedding worms the next. Furthermore, 90% of puppies will have roundworms. It is fairly common. They get them from the mother actually. It is passed through the placenta and through the mother's milk. I think that you unfairly accused kennelwood of ""giving"" your baby roundworms and you should probably remove that part from your review...

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I used to work here. See Doggie Day Camp for yourself. To watch what goes on, take Page and turn on RUCKERT RD (it's only on one side of Page.) Doggie Day Camp is on your left and there is a small gravel parking lot. You can see Doggie Day Camp for the large dogs from the road. Or just pull into the parking lot.\n\nFor photos of how dogs are treated at KW, go to zootoo dot com and search for Kennelwood. These are photos taken by another former employee.\n\nWhen you take a tour, you will only see 1 of 3 dog areas that the dogs are housed in. They will tell you that they cannot take you to see the other dog areas for liability reasons. This makes no sense as there are just as many dogs walking around by the dog area they show you as there are by the other dog area.\n\nIf you saw the other dog areas, you would see dilapidated kennels that I believe have not be updated since the place opened in 1974. Only the dog area they show you has been updated.\n\nThis place reminded me of a bad nursing home where there are patients screaming out for help constantly and no one cares or does anything about it. I couldn't stand being in the dog areas.\n\nIt was truly emotionally traumatic working there. I'm so glad I am no longer there, but I feel horrible about what most dogs go through that stay there overnight.\n\nAgain, please see for yourself before you board your dog or send him/her to Doggie Day Camp.

0
★☆☆☆☆

I used to work here. See Doggie Day Camp for yourself. To watch what goes on, take Page and turn on RUCKERT RD (it's only on one side of Page.) Doggie Day Camp is on your left and there is a small gravel parking lot. You can see Doggie Day Camp for the large dogs from the road. Or just pull into the parking lot.\n\nFor photos of how dogs are treated at KW, go to zootoo dot com and search for Kennelwood. These are photos taken by another former employee.\n\nWhen you take a tour, you will only see 1 of 3 dog areas that the dogs are housed in. They will tell you that they cannot take you to see the other dog areas for liability reasons. This makes no sense as there are just as many dogs walking around by the dog area they show you as there are by the other dog area.\n\nIf you saw the other dog areas, you would see dilapidated kennels that I believe have not be updated since the place opened in 1974. Only the dog area they show you has been updated.\n\nThis place reminded me of a bad nursing home where there are patients screaming out for help constantly and no one cares or does anything about it. I couldn't stand being in the dog areas.\n\nIt was truly emotionally traumatic working there. I'm so glad I am no longer there, but I feel horrible about what most dogs go through that stay there overnight.\n\nAgain, please see for yourself before you board your dog or send him/her to Doggie Day Camp.

Pros: Small Dog Grooming

Cons: Poor Management, Neglect, Incompetence

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Workers at Kennelwood are pleasant but my dog lost weight, no water in bowl when I picked him up, he was filthy when picked up, his bed was dirty.Will never use Kennelwood again!

1
★☆☆☆☆

Workers at Kennelwood are pleasant but my dog lost weight, no water in bowl when I picked him up, he was filthy when picked up, his bed was dirty.Will never use Kennelwood again!

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I took my 5 month old puppy to get groomed at this Kennelwood a couple months ago. He was young and is non-shedding anyway so he just needed a bath, nail trim and ear cleaning. I called first, gave all my info and got a price quote - something like $25. \r\n\r\nWhen I got there they were very friendly and happy to play with my puppy. Not so much interested in talking to me about services and prices. I had printed out services from the website and was asking about them and they were talking about completely different things. They wouldn't quote me on the spot. I told them what I had been quoted on the phone and they said that only the groomer herself would be able to price it. \r\n\r\nAnyway, when I came to pick my puppy up, they told me that the price was about $15 more than originally quoted. Ridiculous! They finally gave me 10 percent off for being a ""new customer"" but that was all. \r\n\r\nThe worst came that night and the next morning. He started pooping out roundworms!!!!\r\n\r\nThanks Kennelwood!!!! I won't come back and neither will any of my family or friends!\r\n\r\nThis definitely isn't as bad as other reviews I've read here. I'm glad my dog wasn't seriously neglected or hurt, but I thought I needed to share.

0
★☆☆☆☆

I took my 5 month old puppy to get groomed at this Kennelwood a couple months ago. He was young and is non-shedding anyway so he just needed a bath, nail trim and ear cleaning. I called first, gave all my info and got a price quote - something like $25. \r\n\r\nWhen I got there they were very friendly and happy to play with my puppy. Not so much interested in talking to me about services and prices. I had printed out services from the website and was asking about them and they were talking about completely different things. They wouldn't quote me on the spot. I told them what I had been quoted on the phone and they said that only the groomer herself would be able to price it. \r\n\r\nAnyway, when I came to pick my puppy up, they told me that the price was about $15 more than originally quoted. Ridiculous! They finally gave me 10 percent off for being a ""new customer"" but that was all. \r\n\r\nThe worst came that night and the next morning. He started pooping out roundworms!!!!\r\n\r\nThanks Kennelwood!!!! I won't come back and neither will any of my family or friends!\r\n\r\nThis definitely isn't as bad as other reviews I've read here. I'm glad my dog wasn't seriously neglected or hurt, but I thought I needed to share.

Pros: Ummmmm...

Cons: Wormssssss

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I usually leave my cat at home when we leave town. A friend usually stops by to check on her. However, at my last vacation my friend was unavailable. We toured many places and nothing compared to the type of accommodations that Kennelwood has to offer for the cats! My cat had her very own fish aquarium in the walls of her CONDO. Yes, I did say Condo. It was four different levels and her litter box was behind what they called a ""privacy panel."" The place smelled great and was very clean.

2
★★★★★

I usually leave my cat at home when we leave town. A friend usually stops by to check on her. However, at my last vacation my friend was unavailable. We toured many places and nothing compared to the type of accommodations that Kennelwood has to offer for the cats! My cat had her very own fish aquarium in the walls of her CONDO. Yes, I did say Condo. It was four different levels and her litter box was behind what they called a ""privacy panel."" The place smelled great and was very clean.

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My boyfriend and I adopted a 4 month old lab mix. We tried to leave him home alone all day while we were at work but he started chewing on the furniture and going to the bathroom on the rugs. A co-worker of mine mentioned kennelwood's day camp program. We toured the place and decided to try it. Best decision ever! Our puppy absolutely loves it!! I went to Kennelwood on my lunch hour and watched him play at camp. He was running around like a crazy man. The kennelwood workers that were supervising camp were playing fetch with him and a few other dogs. Some workers were sitting on the ground petting more of the layed back dogs. My puppy comes home and all he wants to do is sleep. He seems so much more happy now that he goes to Kennelwood. (My boyfriend and I are too!)

2
★★★★★

My boyfriend and I adopted a 4 month old lab mix. We tried to leave him home alone all day while we were at work but he started chewing on the furniture and going to the bathroom on the rugs. A co-worker of mine mentioned kennelwood's day camp program. We toured the place and decided to try it. Best decision ever! Our puppy absolutely loves it!! I went to Kennelwood on my lunch hour and watched him play at camp. He was running around like a crazy man. The kennelwood workers that were supervising camp were playing fetch with him and a few other dogs. Some workers were sitting on the ground petting more of the layed back dogs. My puppy comes home and all he wants to do is sleep. He seems so much more happy now that he goes to Kennelwood. (My boyfriend and I are too!)

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I have been going to Kennelwood Pet Resorts for almost 10 years and I highly reccomend all of their services. Currently, my dogs participate in DayCamp on a weekly basis and they visit the spa approximately every three weeks to get beautiful and pampered. My dogs love DayCamp because they get the chance to play with their regular DayCamper friends. I also love DayCamp because when my kids return home they are exhausted. I have put my three dogs through the Kennelwood board and train program and I have also participated in group classes. I believe in the training programs that Kennelwood offers as I have three well behaved and obedient dogs. Kennelwood has been great to me and my dogs. We are very happy to have such a wonderful all service pet hotel in St. Louis!

2
★★★★★

I have been going to Kennelwood Pet Resorts for almost 10 years and I highly reccomend all of their services. Currently, my dogs participate in DayCamp on a weekly basis and they visit the spa approximately every three weeks to get beautiful and pampered. My dogs love DayCamp because they get the chance to play with their regular DayCamper friends. I also love DayCamp because when my kids return home they are exhausted. I have put my three dogs through the Kennelwood board and train program and I have also participated in group classes. I believe in the training programs that Kennelwood offers as I have three well behaved and obedient dogs. Kennelwood has been great to me and my dogs. We are very happy to have such a wonderful all service pet hotel in St. Louis!

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I boarded my dog Bobby for the first time over Thanksgiving. We toured many places and were not really happy with any of them until we found Kennelwood. My husband and I could not believe how clean the place was. Not one time did a ever smell the "typical" kennel smell. The girl that gave us a tour was very friendly and answered our questions very thoroughly. She even gave us a free toy to take home to Bobby.We dropped Bobby off the day before Thanksgiving. I was really worried about leaving him for the first time but felt much better after we signed him up for day camp. Kennelwood even gave him a free turkey treat on Thanksgiving. My husband said that he was going to have it better at the kennel than he would at home. We picked Bobby up on Saturday and he was so clean! We signed him up to have a bath before we picked him up. He smelled so good that my husband even let him sleep in out bed that night. They gave us a report card that told us how he did at day camp and during his bath. I also talked to a trainer and signed up for a free training evaluation. Overall I was very happy with Kennelwood and the services. Bobby loved it too!

5
★★★★★

I boarded my dog Bobby for the first time over Thanksgiving. We toured many places and were not really happy with any of them until we found Kennelwood. My husband and I could not believe how clean the place was. Not one time did a ever smell the "typical" kennel smell. The girl that gave us a tour was very friendly and answered our questions very thoroughly. She even gave us a free toy to take home to Bobby.We dropped Bobby off the day before Thanksgiving. I was really worried about leaving him for the first time but felt much better after we signed him up for day camp. Kennelwood even gave him a free turkey treat on Thanksgiving. My husband said that he was going to have it better at the kennel than he would at home. We picked Bobby up on Saturday and he was so clean! We signed him up to have a bath before we picked him up. He smelled so good that my husband even let him sleep in out bed that night. They gave us a report card that told us how he did at day camp and during his bath. I also talked to a trainer and signed up for a free training evaluation. Overall I was very happy with Kennelwood and the services. Bobby loved it too!

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My experience with Kennelwood has been a very positive one. Kennelwood has a very convenient pick-up/delivery service where they come to my home to pick-up my dog, Poncho. Poncho will spend the day at Kennelwood getting pampered in the spa and then he will play with his friends at DayCamp. When Poncho returns home he is very handsome, smells wonderful, and he is completely exhausted. At the end of the day I am very happy as I know that my dog has enjoyed a day of pampering and fun.

When I have to leave town, I know that I can leave my dog, Poncho at Kennelwood. I know that he will be left in very good hands. The staff at Kennelwood is extremely professional, caring, committed to their pets, and highly experienced. Poncho has so much fun during his stays at Kennelwood. He has made many human and doggie friends at Kennelwood.

5
★★★★★

My experience with Kennelwood has been a very positive one. Kennelwood has a very convenient pick-up/delivery service where they come to my home to pick-up my dog, Poncho. Poncho will spend the day at Kennelwood getting pampered in the spa and then he will play with his friends at DayCamp. When Poncho returns home he is very handsome, smells wonderful, and he is completely exhausted. At the end of the day I am very happy as I know that my dog has enjoyed a day of pampering and fun.

When I have to leave town, I know that I can leave my dog, Poncho at Kennelwood. I know that he will be left in very good hands. The staff at Kennelwood is extremely professional, caring, committed to their pets, and highly experienced. Poncho has so much fun during his stays at Kennelwood. He has made many human and doggie friends at Kennelwood.

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2 out of 2 people found this review helpful.

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I am so happy that I have found Kennelwood Pet Resorts. I have a dog that requires a lot of exercise and as I have to work everyday, I do not have the ability to see that my dog gets the exercise he needs. With Kennelwood, I can drop my dog off everyday to DayCamp, occasionally have him groomed, and know that my dog is receiving the best pet pampering and care St. Louis has to offer. I also know that when I have to leave for a business trip that Kennelwood and their staff will take the best care of my pooch. I highly recommend Kennelwood!

5
★★★★★

I am so happy that I have found Kennelwood Pet Resorts. I have a dog that requires a lot of exercise and as I have to work everyday, I do not have the ability to see that my dog gets the exercise he needs. With Kennelwood, I can drop my dog off everyday to DayCamp, occasionally have him groomed, and know that my dog is receiving the best pet pampering and care St. Louis has to offer. I also know that when I have to leave for a business trip that Kennelwood and their staff will take the best care of my pooch. I highly recommend Kennelwood!

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I just picked my dog up from his third visit to Kennelwood in as many years. This will be his last visit. Each time I have gone to pick up my dog I have left angry or upset. The staff is not very friendly, if not down right rude. The last time I boarded my dog there he came home with raw open skin down the back sides of both of his front legs. They took me inside to get him from his ""Suite"", and there was no bed in his room (which I was paying extra money for) and his pillow (which I had brought from home) was covered in urine. He had not been outside at all that morning, and it was easily 9am by that point (they open at 7am). They told me that he wasn't using the bed so they took it out so he could have extra room. I didn't buy it. \r\n\r\nThis morning when I picked up my dog they asked if anyone had called to tell me that my dog had worms? No, they hadn't. No phone calls, no information from them at all. He didn't have worms before he went in there, and I can see no evidence that he has worms now. As the ""kennel manager"" was leaving to go back to the back room, another woman was bringing my dog out to me from his kennel, and I guess she didn't realize the door wasn't closed all the way and I overheard her say something as the two of them crossed paths about how disgusting my dog was with his worms. That was the last straw. The employees were so rude this morning, my dog was so hungry and thirsty when I got him home as though he hadn't had a meal in days, and I had to give him a bath because he had stains on his back side as though he had been sitting in his own feces. My dog is the happiest dog in the world and he always leaves there sad, depressed and angry. Kennelwood is not worth the money. I'm sure there are better alternatives out there.

0
★☆☆☆☆

I just picked my dog up from his third visit to Kennelwood in as many years. This will be his last visit. Each time I have gone to pick up my dog I have left angry or upset. The staff is not very friendly, if not down right rude. The last time I boarded my dog there he came home with raw open skin down the back sides of both of his front legs. They took me inside to get him from his ""Suite"", and there was no bed in his room (which I was paying extra money for) and his pillow (which I had brought from home) was covered in urine. He had not been outside at all that morning, and it was easily 9am by that point (they open at 7am). They told me that he wasn't using the bed so they took it out so he could have extra room. I didn't buy it. \r\n\r\nThis morning when I picked up my dog they asked if anyone had called to tell me that my dog had worms? No, they hadn't. No phone calls, no information from them at all. He didn't have worms before he went in there, and I can see no evidence that he has worms now. As the ""kennel manager"" was leaving to go back to the back room, another woman was bringing my dog out to me from his kennel, and I guess she didn't realize the door wasn't closed all the way and I overheard her say something as the two of them crossed paths about how disgusting my dog was with his worms. That was the last straw. The employees were so rude this morning, my dog was so hungry and thirsty when I got him home as though he hadn't had a meal in days, and I had to give him a bath because he had stains on his back side as though he had been sitting in his own feces. My dog is the happiest dog in the world and he always leaves there sad, depressed and angry. Kennelwood is not worth the money. I'm sure there are better alternatives out there.

Pros: There aren't a lot of other options out there

Cons: They are terrible

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When we dropped off our dog ( a gentle giant and very sweet, but happy and wiggly sometimes) it all seemed like a great place. We also were told by friends it's a nice place, but that's only on the outside. We boarded our dog for only 2 nights and when we picked him up we've noticed a raw sore on his back paw and the other one was close to the same, but not quite as bad. I went back inside and asked, but apparently nothing they knew of..whatsoever. They said right away if it needs to be treated they'll pay for it and I thought it was quite interesting they just said that as if it's no big deal. The manager didn't show any symphathy AT ALL for it. Also, his bottom teeth were covered in some dark brown goo which I only remember him having after he has been knocked out for his neuter. He was very thirsty AND HUNGRY (he never eats in the car, but he just gobbled down his food I offered him). When we got home he had to potty like a waterfall and his stool was rock hard like when he holds it for quite a while (more than a day). I don't know how they treated my dog, but I will surely NEVER go there again and would not recommend it at all! He's just laying around at home and doesn't seem as happy anymore which really upsets me, but we'll surely get him back to normal with lots of TLC which was obvioulsy missing at that place. And if an employee in one of the reviews before even says things like that..it's SAD!!!

0
★☆☆☆☆

When we dropped off our dog ( a gentle giant and very sweet, but happy and wiggly sometimes) it all seemed like a great place. We also were told by friends it's a nice place, but that's only on the outside. We boarded our dog for only 2 nights and when we picked him up we've noticed a raw sore on his back paw and the other one was close to the same, but not quite as bad. I went back inside and asked, but apparently nothing they knew of..whatsoever. They said right away if it needs to be treated they'll pay for it and I thought it was quite interesting they just said that as if it's no big deal. The manager didn't show any symphathy AT ALL for it. Also, his bottom teeth were covered in some dark brown goo which I only remember him having after he has been knocked out for his neuter. He was very thirsty AND HUNGRY (he never eats in the car, but he just gobbled down his food I offered him). When we got home he had to potty like a waterfall and his stool was rock hard like when he holds it for quite a while (more than a day). I don't know how they treated my dog, but I will surely NEVER go there again and would not recommend it at all! He's just laying around at home and doesn't seem as happy anymore which really upsets me, but we'll surely get him back to normal with lots of TLC which was obvioulsy missing at that place. And if an employee in one of the reviews before even says things like that..it's SAD!!!

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I have boarded my 2 dogs here 3 times and each time the staff was less than friendly. Everytime I picked my dogs up, they had to run to the grass to relieve themselves, as if they hadnt been out in hours. The place seems clean and its very big I just dont feel they deliver all you pay for. Ive never seen them with dogs out in the play areas for the extra play time you pay for, Im looking for another place.

1
★★★☆☆

I have boarded my 2 dogs here 3 times and each time the staff was less than friendly. Everytime I picked my dogs up, they had to run to the grass to relieve themselves, as if they hadnt been out in hours. The place seems clean and its very big I just dont feel they deliver all you pay for. Ive never seen them with dogs out in the play areas for the extra play time you pay for, Im looking for another place.

Pros: Big facility

Cons: unfriendly staff, expensive

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i recently was in St. Louis on vacation with my 2 dogs. I had never boarded them before so I was not aware of all of the requirements to do so. I had made reservations ahead of time with Kennelwood for my dogs to stay the day their as I went around to see the sights of St.. Louis. Since this was my first time, I had a lot of concerns and had called Kennelwood 2 times to make sure all the arrangements were okay. Both times I was told that all I needed to bring with me was proof of current vaccinations. The day came for me to drop them off and I was not able to leave them there because the staff that I had made arrangements with in advance NEVER informed me ( a first time customer FROM OUT OF TOWN) that besides the normal vaccinations my dogs also needed a special vaccination called bordetella that dogs usually only got when they are being boarded. My plans were completely ruined and I had to go home because I had no place for my dogs to stay for the day. NO ONE ever infromed me of this special vaccination. I don't think the time to inform customers of such a thing is when they are checking in. They should have informed me EITHER ON THIER WEBSITE OR ATLEAST IN ONE OF THE 2 CALLS I HAD MADE TO MAKE SURE THE BOARDING WOULD GO SMOOTHLY. The reason why I called both times was to make sure what happened DIDNT HAPPEN! VERY UNPROFESSIONALLY RAN ORGANIZATION

0
★☆☆☆☆

i recently was in St. Louis on vacation with my 2 dogs. I had never boarded them before so I was not aware of all of the requirements to do so. I had made reservations ahead of time with Kennelwood for my dogs to stay the day their as I went around to see the sights of St.. Louis. Since this was my first time, I had a lot of concerns and had called Kennelwood 2 times to make sure all the arrangements were okay. Both times I was told that all I needed to bring with me was proof of current vaccinations. The day came for me to drop them off and I was not able to leave them there because the staff that I had made arrangements with in advance NEVER informed me ( a first time customer FROM OUT OF TOWN) that besides the normal vaccinations my dogs also needed a special vaccination called bordetella that dogs usually only got when they are being boarded. My plans were completely ruined and I had to go home because I had no place for my dogs to stay for the day. NO ONE ever infromed me of this special vaccination. I don't think the time to inform customers of such a thing is when they are checking in. They should have informed me EITHER ON THIER WEBSITE OR ATLEAST IN ONE OF THE 2 CALLS I HAD MADE TO MAKE SURE THE BOARDING WOULD GO SMOOTHLY. The reason why I called both times was to make sure what happened DIDNT HAPPEN! VERY UNPROFESSIONALLY RAN ORGANIZATION

Pros: Appeared clean

Cons: Unprofessional

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I have been bringing my dog to Kennelwood since I got her in 2003. She has been through puppy obedience classes, worked with a day trainer and enjoys going to camp everyday. When I take her in the mornings she is excited to get out of the car often snubbing me for the excitement she is about to enjoy. The workers have always been friendly, know most dogs by name and are quick to get you what you need. I have taken my dog to a few other kennels, but the cost at Kennelwood and the love provided makes it a no brainer.

2
★★★★★

I have been bringing my dog to Kennelwood since I got her in 2003. She has been through puppy obedience classes, worked with a day trainer and enjoys going to camp everyday. When I take her in the mornings she is excited to get out of the car often snubbing me for the excitement she is about to enjoy. The workers have always been friendly, know most dogs by name and are quick to get you what you need. I have taken my dog to a few other kennels, but the cost at Kennelwood and the love provided makes it a no brainer.

Pros: Loving staff, flexible with owners needs, clean

Cons: Can be pricey, but is well worth it

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Don't bring your pets to Kennelwood. They care more about your money than your pet. For example, a bunch of dogs were recently FORGOTTEN about for more than 24 hours while boarding here. If the staff hadn't argued about it the managers were going to send them home covered in urine and feces. We talked them into letting us clean the dogs up but they still charged the people full price and didn't tell them their dogs weren't fed or cared for at all for over a day. This stuff is pretty normal here. All Kennelwood cares about is your money, not your pet or their staff. Trust, Committment, and Loving Care, is supposed to be our motto but even the employees don't trust this company. The committment is to the higher ups getting rich, and the Loving Care part is just B.S. Your dogs and cats are better off somewhere smaller, that puts your pets ahead of profits. This is the fast food joint of pet care.

0
★☆☆☆☆

Don't bring your pets to Kennelwood. They care more about your money than your pet. For example, a bunch of dogs were recently FORGOTTEN about for more than 24 hours while boarding here. If the staff hadn't argued about it the managers were going to send them home covered in urine and feces. We talked them into letting us clean the dogs up but they still charged the people full price and didn't tell them their dogs weren't fed or cared for at all for over a day. This stuff is pretty normal here. All Kennelwood cares about is your money, not your pet or their staff. Trust, Committment, and Loving Care, is supposed to be our motto but even the employees don't trust this company. The committment is to the higher ups getting rich, and the Loving Care part is just B.S. Your dogs and cats are better off somewhere smaller, that puts your pets ahead of profits. This is the fast food joint of pet care.

Pros: convenient

Cons: expensive, don't get what you pay for, too busy to give good care

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When we had to find a place to board our three cats while we went on vacation, I didn't look any further than Kennelwood Village after talking to the staff and touring the facility.

They provide a fun and safe atmosphere for your pet at all times. I think my cats had a better vacation than I did! They have condos for the animals and some of the dog rooms I saw even had televisions in them to keep the animals entertained!

They offer a reasonable price for excellent care and when we have to leave for an extended period of time, I'll definitely take my animals back to Kennelwood. I had no qualms about them and felt confident that they would care for our animals the way we would.

4
★★★★☆

When we had to find a place to board our three cats while we went on vacation, I didn't look any further than Kennelwood Village after talking to the staff and touring the facility.

They provide a fun and safe atmosphere for your pet at all times. I think my cats had a better vacation than I did! They have condos for the animals and some of the dog rooms I saw even had televisions in them to keep the animals entertained!

They offer a reasonable price for excellent care and when we have to leave for an extended period of time, I'll definitely take my animals back to Kennelwood. I had no qualms about them and felt confident that they would care for our animals the way we would.

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Message from Kennelwood Pet Resorts

Come romp and play, get pampered and stay at Kennelwood Pet Resorts. Because we believe, pets deserve vacations too. We are a full-service pet resort with wonderful, professional staff that will handle your pet with the utmost care! We offer boarding, grooming, training and DayCamp. Make your appointment today!

More about Kennelwood Pet Resorts

Kennelwood Pet Resorts Page location offers pet boarding, pet grooming, doggie DayCamp, and dog training.

 

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