Tea & Honey

★★★☆☆

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  • Beauty Salons

Personal Services

Personal Services
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Haircolorxperts Renaissance Center

6911 Fayetteville Rd Ste 101 Durham, NC

2.5 2
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I am new to Raleigh, and have been using Groupons to find a new hair dresser here. I called today, and was told my Groupon was expired, and after being put on hold 3 times. I was then transferred to another person who told me I would have to come in for a consultation before I could even make an appointment? I am 56 years old and have NEVER had to do that before. They gave no explanation other than "they are different than other salons" yes....very different. They are obviously not very customer friendly even when it just comes to making an appointment. I would hate to see what happens once they get you in there?! I have had my Groupon purchase refunded, and will go to one of the many places in Raleigh who are more appreciative of my business. There are too many other places who treat their customers right. I don't know why anyone would want to go there?

1
★☆☆☆☆

I am new to Raleigh, and have been using Groupons to find a new hair dresser here. I called today, and was told my Groupon was expired, and after being put on hold 3 times. I was then transferred to another person who told me I would have to come in for a consultation before I could even make an appointment? I am 56 years old and have NEVER had to do that before. They gave no explanation other than "they are different than other salons" yes....very different. They are obviously not very customer friendly even when it just comes to making an appointment. I would hate to see what happens once they get you in there?! I have had my Groupon purchase refunded, and will go to one of the many places in Raleigh who are more appreciative of my business. There are too many other places who treat their customers right. I don't know why anyone would want to go there?

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Normally I hear stories of women going to a salon and having to sit and wait to be seen even though they have an appt. Well, not a this place-you are seen at the time scheduled. Friendly personable staff and nice relaxing atmosphere. While I was there everyone walked out looking like super stars. Would definitely recommend.PROS: fast and great serviceCONS: none

4
★★★★☆

Normally I hear stories of women going to a salon and having to sit and wait to be seen even though they have an appt. Well, not a this place-you are seen at the time scheduled. Friendly personable staff and nice relaxing atmosphere. While I was there everyone walked out looking like super stars. Would definitely recommend.PROS: fast and great serviceCONS: none

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