Weddings by Tepper

★☆☆☆☆
  • PO Box 708

    Golden, CO 80402

    Map & Directions
  • 303-859-7865

About Weddings by Tepper

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  • Photographers
Details
  • Wedding Photographers

Personal Services

Personal Services
More choices in Golden:
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Randall R Olsson Photography

1701 Washington Ave Golden, CO

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Julie Harris Photography

2519 W 32nd Ave Denver, CO

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After interviewing several photographers, my husband and I decided to go with Weddings by Tepper. We originally found them on the Wedding Sites and Services website and loved the fact that it was a husband and wife team who came from a family full of photographers. After meeting with Tepper several times before our wedding, we felt more and more confident knowing that we picked the right photographer.

Skip to June 2008. My husband and I both relied on Tepper and her husband's experience to take the pictures we had discussed, and didn't think twice about how they were being taken. It wasn??t until we received our online album that we wondered what happened. Out of the 900+ pictures, it was extremely difficult to find enough pictures to even put into an album. The majority of our pictures were dark, extremely distant, and flat. In fact, it's difficult to find any difference between our professional photos and those taken by my mother-in-law.

After expressing our concerns to Tepper, she offered to do whatever she could to fix our pictures. We then decided to meet in person and go over the list of pictures we wanted cropped or modified. Again, since there were only about 120 useable shots in the bunch, we didn't think it was unfair of us to ask her to fix about half of those. It wasn't until our meeting that told us she would only be willing to modify the pictures we wanted for our album, and that's it. Considering she missed critical shots like our first kiss, exchanging rings, and even walking down the aisle, we clearly didn't think that was fair. Tepper then proceeded to blame
* the DJ for being in their way, though neither she nor her husband asked him to move
* our ceremony for being too short, though they both chose to stand in the back of the venue to take all of our pictures
* our wedding party for not knowing where to look, though they never told us when they were taking a picture, much less which camera to look at
* our venue for being too dark, though they had over a year to do their due diligence and check out the lighting? which they both agreed they never did.

After that meeting my husband and I thought it would be best if we came up with a compromise, due to her defensive reactions after expressing our concerns. Since the album cost the same amount as our final payment (per her contract), we were willing to forgo the album and walk away with our high-resolution pictures on CDs. That evoked even more hostility, and her emails became angrier by the day. Never in my life have I dealt with a person that lacked basic customer service skills.

Needless to say, our photographer went from offering to modify all of our pictures, to slight modifications of the album pictures, to only giving us direct outputs from the camera with absolutely no modifications. So, essentially, my husband and I paid this woman for direct output images that were no better than those from our friend??s cameras. For her, it wasn't a matter of making sure her clients were happy, it was about her winning.

Working with this woman for the last four months has been nothing short of a nightmare. She even had the audacity to post a testimonial from us after knowing how upset we were with her work. This of course makes me wonder how credible her other testimonials are.

Feel free to look at our album:
http://www.weddingsbytepper.com/pages/login.php

username: creencollins
password: 062808

Click on ??View Photos?

Again, we hope that this has not been your experience with this company, but we wanted to share ours, and warn future brides out there.

1
★☆☆☆☆

After interviewing several photographers, my husband and I decided to go with Weddings by Tepper. We originally found them on the Wedding Sites and Services website and loved the fact that it was a husband and wife team who came from a family full of photographers. After meeting with Tepper several times before our wedding, we felt more and more confident knowing that we picked the right photographer.

Skip to June 2008. My husband and I both relied on Tepper and her husband's experience to take the pictures we had discussed, and didn't think twice about how they were being taken. It wasn??t until we received our online album that we wondered what happened. Out of the 900+ pictures, it was extremely difficult to find enough pictures to even put into an album. The majority of our pictures were dark, extremely distant, and flat. In fact, it's difficult to find any difference between our professional photos and those taken by my mother-in-law.

After expressing our concerns to Tepper, she offered to do whatever she could to fix our pictures. We then decided to meet in person and go over the list of pictures we wanted cropped or modified. Again, since there were only about 120 useable shots in the bunch, we didn't think it was unfair of us to ask her to fix about half of those. It wasn't until our meeting that told us she would only be willing to modify the pictures we wanted for our album, and that's it. Considering she missed critical shots like our first kiss, exchanging rings, and even walking down the aisle, we clearly didn't think that was fair. Tepper then proceeded to blame
* the DJ for being in their way, though neither she nor her husband asked him to move
* our ceremony for being too short, though they both chose to stand in the back of the venue to take all of our pictures
* our wedding party for not knowing where to look, though they never told us when they were taking a picture, much less which camera to look at
* our venue for being too dark, though they had over a year to do their due diligence and check out the lighting? which they both agreed they never did.

After that meeting my husband and I thought it would be best if we came up with a compromise, due to her defensive reactions after expressing our concerns. Since the album cost the same amount as our final payment (per her contract), we were willing to forgo the album and walk away with our high-resolution pictures on CDs. That evoked even more hostility, and her emails became angrier by the day. Never in my life have I dealt with a person that lacked basic customer service skills.

Needless to say, our photographer went from offering to modify all of our pictures, to slight modifications of the album pictures, to only giving us direct outputs from the camera with absolutely no modifications. So, essentially, my husband and I paid this woman for direct output images that were no better than those from our friend??s cameras. For her, it wasn't a matter of making sure her clients were happy, it was about her winning.

Working with this woman for the last four months has been nothing short of a nightmare. She even had the audacity to post a testimonial from us after knowing how upset we were with her work. This of course makes me wonder how credible her other testimonials are.

Feel free to look at our album:
http://www.weddingsbytepper.com/pages/login.php

username: creencollins
password: 062808

Click on ??View Photos?

Again, we hope that this has not been your experience with this company, but we wanted to share ours, and warn future brides out there.

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