Premier Resource Network LLC

★☆☆☆☆
  • 9650 Strickland Rd 103-225

    Raleigh, NC 27615

    Map & Directions
  • 919-500-5296

About Premier Resource Network LLC

Hours
Mon-Fri 8am-6pm

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I called PRN to fix a broken microwave/oven combo. From the moment I said it was a microwave, I was told they sometimes don't bother with them. They did, never the less, book an appointment for the following day, between 2-4 pm. I came home and waited until 5:300, when I received a call from PRN telling me they wouldn't make it that day and that I would receive a call in the morning. By 9:30 the next morning, I decided to call them. They didn't seem concerned in the least that they were keeping me home and not communicating with me. I was told I'd get a call later that day. (Why couldn't he just schedule the appointment?!?) I never got another call. I called them this morning and left a message to let them know that three days of being held hostage by them was enough and that I would find a more responsive and responsible outfit to help me. I have yet to hear anything from them. This sort of shoddy treatment is customer abuse. They'll never get a call from me again.

0
★☆☆☆☆

I called PRN to fix a broken microwave/oven combo. From the moment I said it was a microwave, I was told they sometimes don't bother with them. They did, never the less, book an appointment for the following day, between 2-4 pm. I came home and waited until 5:300, when I received a call from PRN telling me they wouldn't make it that day and that I would receive a call in the morning. By 9:30 the next morning, I decided to call them. They didn't seem concerned in the least that they were keeping me home and not communicating with me. I was told I'd get a call later that day. (Why couldn't he just schedule the appointment?!?) I never got another call. I called them this morning and left a message to let them know that three days of being held hostage by them was enough and that I would find a more responsive and responsible outfit to help me. I have yet to hear anything from them. This sort of shoddy treatment is customer abuse. They'll never get a call from me again.

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