Chase Bank

★★★☆☆
  • 400 Wynnewood Village Shp Ctr

    Dallas, TX 75224

    Map & Directions
  • 214-948-3551

About Chase Bank

Details
Hours
Mon-Fri 9am-6pm, Sat 9am-3pm

Finance

Finance
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3.0 2
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Mortgage Loan application process was a horrible experience. This process took over 2 months. Chase failed in so many ways, I do not believe I have the space to write all the areas where they need improvement. The branch loan officer was difficult to reach, did not return calls in a timely fashion. He would call back after 9:00 pm, or would text which I consider informal and unprofessional. I attempted to contact his manager who did not return my calls when I had so many concerns with this process. I felt I was not treated as a valued customer, and will never use Chase again or recommend to anyone looking for a mortgage loan.

1
★☆☆☆☆

Mortgage Loan application process was a horrible experience. This process took over 2 months. Chase failed in so many ways, I do not believe I have the space to write all the areas where they need improvement. The branch loan officer was difficult to reach, did not return calls in a timely fashion. He would call back after 9:00 pm, or would text which I consider informal and unprofessional. I attempted to contact his manager who did not return my calls when I had so many concerns with this process. I felt I was not treated as a valued customer, and will never use Chase again or recommend to anyone looking for a mortgage loan.

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Great financial advice and will really help guide future investments. They helped my mom decide what to do with her retirement and made sure she would be able to live her live in style.

5
★★★★★

Great financial advice and will really help guide future investments. They helped my mom decide what to do with her retirement and made sure she would be able to live her live in style.

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