Chase Bank

★★★★☆
  • 9409 Garland Rd

    Dallas, TX 75218

    Map & Directions
  • 214-319-2243

About Chase Bank

Categories
  • Banks
  • ATM
Details
  • ATM
Hours
M-F 9am-6pm, Sa 9am-2pm, Su Closed
Special Offer
Chase Bank
Phones
  • Fax (855-322-4390)

Finance

Finance
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.

I was a customer at WaMu for 15 years without a problem until CHASE acquired WaMu. The CHASE tellers would nit pick every check I deposited and if a t was not crossed or an i not dotted they would not accept the check. Yesterday was the last straw when they refused to deposit a check dated 2010 rather than 2011. The kicker is the check was written from CHASE and I was depositing in CHASE. The woman in charge- Rochelle Washington seemed less than concerned with my dissatisfaction and the fact that I was closing my account. Seemed to make her job easier if I just left. No one was capable of common logic or independent thinking. When you try and contact corporate to file a complaint you can see the issues come down from the top. There are numerous sites with dissatisfied ex CHASE customers. This bank is just too big. I switched to a small local bank and am very happy.

1
★☆☆☆☆

I was a customer at WaMu for 15 years without a problem until CHASE acquired WaMu. The CHASE tellers would nit pick every check I deposited and if a t was not crossed or an i not dotted they would not accept the check. Yesterday was the last straw when they refused to deposit a check dated 2010 rather than 2011. The kicker is the check was written from CHASE and I was depositing in CHASE. The woman in charge- Rochelle Washington seemed less than concerned with my dissatisfaction and the fact that I was closing my account. Seemed to make her job easier if I just left. No one was capable of common logic or independent thinking. When you try and contact corporate to file a complaint you can see the issues come down from the top. There are numerous sites with dissatisfied ex CHASE customers. This bank is just too big. I switched to a small local bank and am very happy.

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I must say I have been pretty lucky when it comes to Chase, they are always very helpful, caring and nice. But at this particular location the staff goes out of their way to make sure that you are very satisfied.

5
★★★★★

I must say I have been pretty lucky when it comes to Chase, they are always very helpful, caring and nice. But at this particular location the staff goes out of their way to make sure that you are very satisfied.

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This is the way all banks should run, smooth and easy! Great interior, the staff is very friendly and out going. I just wish there were more branches.

5
★★★★★

This is the way all banks should run, smooth and easy! Great interior, the staff is very friendly and out going. I just wish there were more branches.

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Message from Chase Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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