Extra One Flooring

★★★★☆
  • PO Box 976

    Baltimore, MD 21289

    Map & Directions
  • 443-406-7191

About Extra One Flooring

Categories
  • Floor Contractors
  • Floor Coverings

Home & Garden

Home & Garden
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3.5 2
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Poor customer service and mediocre workmanship - you get what you pay for. I had my pine floors refinished by Extra One after they submitted a bid for the job far lower than any other bids. I verbally confirmed that the price was firm and that there would be no additional charges... half way through the day of the job, I get a call saying the job was going to cost an extra $400. I agreed to pay the workers half of the additional amount since the office mis-bid the job. At that point I gave the central office the option to reimburse me and honor the original agreement. Since then they have not returned my emails or phone calls. Also the one other review of this company is by the owner, Angela B.

2
★★☆☆☆

Poor customer service and mediocre workmanship - you get what you pay for. I had my pine floors refinished by Extra One after they submitted a bid for the job far lower than any other bids. I verbally confirmed that the price was firm and that there would be no additional charges... half way through the day of the job, I get a call saying the job was going to cost an extra $400. I agreed to pay the workers half of the additional amount since the office mis-bid the job. At that point I gave the central office the option to reimburse me and honor the original agreement. Since then they have not returned my emails or phone calls. Also the one other review of this company is by the owner, Angela B.

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Extra One Flooring truly goes the extra step to ensure that the customer understands fully their process, costs and what is best for their hardwood flooring needs. Show up on time, the guys work very proficiently and make the home owner feel very comfortable

5
★★★★★

Extra One Flooring truly goes the extra step to ensure that the customer understands fully their process, costs and what is best for their hardwood flooring needs. Show up on time, the guys work very proficiently and make the home owner feel very comfortable

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