Chase Bank

★★★★★
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  • 3 Times Sq 2

    New York, NY 10036

    Map & Directions
  • 212-719-2180

About Chase Bank

Details
Hours
Mon-Fri 8am-6pm, Sat 9am-3pm

Finance

Finance
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5 4
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I have been witness to chase Bank's bad customer service.
I have been trying to help a friend get some information about a large sum of money which disappeared from his Chase checking account immediately after he made a small withdrawal

3
★★★★★

I have been witness to chase Bank's bad customer service.
I have been trying to help a friend get some information about a large sum of money which disappeared from his Chase checking account immediately after he made a small withdrawal

Cons: No follow-up

.

Two weeks ago, $700.00 disappeared from my Chase checking account after I made a $20.00 withdrawal in Times Square.
I reported it immediately and repeatedly. Nothing has been done and 2 weeks have passed.
I have received no follow-up

3
★★★★★

Two weeks ago, $700.00 disappeared from my Chase checking account after I made a $20.00 withdrawal in Times Square.
I reported it immediately and repeatedly. Nothing has been done and 2 weeks have passed.
I have received no follow-up

Cons: bad customer service

.

What a terrible experience using Chase Manhattan Bank at the 3 Times Square Location. They were always very hard to get ahold of and I always dealt wtih so many different people that I lost track of them, and feel I also lost privacy.

3
★★★★★

What a terrible experience using Chase Manhattan Bank at the 3 Times Square Location. They were always very hard to get ahold of and I always dealt wtih so many different people that I lost track of them, and feel I also lost privacy.

.

It's nice to find a bank that tries to make their plans work for you. Top to bottom, they always have plenty of good staff around. Their plans are OK, and pretty easy to understand. They are clearly interested in signing you up for many

3
★★★★★

It's nice to find a bank that tries to make their plans work for you. Top to bottom, they always have plenty of good staff around. Their plans are OK, and pretty easy to understand. They are clearly interested in signing you up for many

Pros: Great service

Cons: no ATM outside NY/NJ

 

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