Chrysler Jeep Dodge Ram Of Warwick

★★★★☆
Warwick, NY's Chrysler Jeep Dodge dealer
  • 185 State Route 94 S

    Warwick, NY 10990

    Map & Directions
  • 845-986-2021

4.2857 7
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Prior to last week we found that their service of our Jeep - that had been purchased elsewhere - was pleasant and competent.\r
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HOWEVER, the lease on one of our Jeeps came due this week. Since my husband had recently had major surgery,

3
★★★★★

Prior to last week we found that their service of our Jeep - that had been purchased elsewhere - was pleasant and competent.\r
\r
HOWEVER, the lease on one of our Jeeps came due this week. Since my husband had recently had major surgery,

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I recently purchased a used Jeep Liberty for my daughter from the salesman Mark at Warwick Dodge. He was so helpful. My daughter loved the car. It was a Saturday and we wanted to take it home, and Mark said that there was a small problem

3
★★★★★

I recently purchased a used Jeep Liberty for my daughter from the salesman Mark at Warwick Dodge. He was so helpful. My daughter loved the car. It was a Saturday and we wanted to take it home, and Mark said that there was a small problem

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If I could give them no stars I would. I purchased a car here recently. The staff acted like I was bothering them by trying to purchase a car from them. The only reason I bought it was because they had the car that I wanted but their

3
★★★★★

If I could give them no stars I would. I purchased a car here recently. The staff acted like I was bothering them by trying to purchase a car from them. The only reason I bought it was because they had the car that I wanted but their

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Worst experience with dealership - continuous lies, being hung up on when call. Not trustworthy! Buyer beware.

1
★☆☆☆☆

Worst experience with dealership - continuous lies, being hung up on when call. Not trustworthy! Buyer beware.

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I purchased THREE cars for my family in April when this local dealer was slated for closure. Sure they were nice THEN, but once I signed the papers- NO customer service. When I bought the cars, I asked they put new tires on just mine (no problem they said). After a short time of sliding & excessive wear, I found out FROM GOODYEAR that they were used tires swapped from a traded in car at this dealership! One is as old as 2003! They are also the wrong size, but despite all this- the dealer refuses to replace them & even wanted me to pay for 1/2! Did I not just spend enough $$ on 3 cars there?! The GM- Bill even talked down to me over this, even after I reminded them they had me & my kids driving on unsafe tires all this time just to save themselves a few bucks & now wont fix it??! He said "we are doing well now, especially since all the other dealers closed & we get their business, so you are LUCKY we are even offering you 2 tires!" That is the word for word quote he said- I promise you that.
They feel they have no one to answer to so can treat you however they please once you buy the car & the deal is done. They care nothing for safety or customer service at all. I wasnt asking for any more than to have had safe tires on my car, & I was there for them when they needed help to not close & lose their jobs; but they do NOT CARE about anything but selling you a car. They think nothing to put substandard/unsafe equipment on your car to save themselves a dollar & could care less if an accident happens as a result. The dont even care when you confront them with proof & act cocky toward you on top of it!
Keep your family safe; STAY AWAY< I am taking them to court & have reported them to the BBB. Go to a dealer that deserves your business and to stay open. I give them ZERO stars.

0
★☆☆☆☆

I purchased THREE cars for my family in April when this local dealer was slated for closure. Sure they were nice THEN, but once I signed the papers- NO customer service. When I bought the cars, I asked they put new tires on just mine (no problem they said). After a short time of sliding & excessive wear, I found out FROM GOODYEAR that they were used tires swapped from a traded in car at this dealership! One is as old as 2003! They are also the wrong size, but despite all this- the dealer refuses to replace them & even wanted me to pay for 1/2! Did I not just spend enough $$ on 3 cars there?! The GM- Bill even talked down to me over this, even after I reminded them they had me & my kids driving on unsafe tires all this time just to save themselves a few bucks & now wont fix it??! He said "we are doing well now, especially since all the other dealers closed & we get their business, so you are LUCKY we are even offering you 2 tires!" That is the word for word quote he said- I promise you that.
They feel they have no one to answer to so can treat you however they please once you buy the car & the deal is done. They care nothing for safety or customer service at all. I wasnt asking for any more than to have had safe tires on my car, & I was there for them when they needed help to not close & lose their jobs; but they do NOT CARE about anything but selling you a car. They think nothing to put substandard/unsafe equipment on your car to save themselves a dollar & could care less if an accident happens as a result. The dont even care when you confront them with proof & act cocky toward you on top of it!
Keep your family safe; STAY AWAY< I am taking them to court & have reported them to the BBB. Go to a dealer that deserves your business and to stay open. I give them ZERO stars.

Pros: Nice only when selling you the car

Cons: Once sold- NO customer service & they rip you off

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What makes Chrysler/Jeep/Dodge of Warwick special is the feeling that you are looked at as a real person and not as a mere customer. I have never been in an auto showroom that treated people so well. I drove up from NYC to buy a used car and got a great car at a great price and was extremely satisfied with the experience. Their top salesman, Chad K., has a well earned reputation for selling because he knows how important it is to put people who come in the door first ahead of the product. The product comes second and then the price comes third. I only wish every auto showroom could be like CJD of Warwick. I can recommend them without reservation.

2
★★★★★

What makes Chrysler/Jeep/Dodge of Warwick special is the feeling that you are looked at as a real person and not as a mere customer. I have never been in an auto showroom that treated people so well. I drove up from NYC to buy a used car and got a great car at a great price and was extremely satisfied with the experience. Their top salesman, Chad K., has a well earned reputation for selling because he knows how important it is to put people who come in the door first ahead of the product. The product comes second and then the price comes third. I only wish every auto showroom could be like CJD of Warwick. I can recommend them without reservation.

Pros: Outstanding customer service

Cons: Not easy to get to

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This was the best expierence Ive ever had buying a car. My salesman was Bill jr. He was so helpful and patient with me. I was actually able to get my car the same day. I really got a great deal. When I told my brother in law(hes a salesman in Denver) what I paid he couldnt believe it. He couldnt beleive anyone was so patient with me either because he knows what a p.i.t.a. I can be. LOL. If your looking for a car new or used ask for Bill. Hes great!

5
★★★★★

This was the best expierence Ive ever had buying a car. My salesman was Bill jr. He was so helpful and patient with me. I was actually able to get my car the same day. I really got a great deal. When I told my brother in law(hes a salesman in Denver) what I paid he couldnt believe it. He couldnt beleive anyone was so patient with me either because he knows what a p.i.t.a. I can be. LOL. If your looking for a car new or used ask for Bill. Hes great!

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