Chris Draper: Allstate Insurance

★★★★☆
Monday - Friday 8:30 am - 5:30 pm Saturday's by Appointment
  • 11623 Spring Cypress Rd Ste A

    Tomball, TX 77377

    Map & Directions
  • 281-655-8805

About Chris Draper: Allstate Insurance

Categories
  • Insurance
  • Car Insurance
  • Business Insurance
  • Motorcycle Insurance
  • Boat Insurance
  • Home & Property Insurance
  • Property Insurance
  • Insurance Consultants
Hours
M-F 8:30am-7pm, Sa-Su Closed (Available By Appointment: Saturday)
Associations
  • Honor Ring-4 years
  • Allstate Leader's Forum-8 years
  • Chairman's Conference-3 years
  • Chairman's Inner Circle-4 years
  • President's Conference-4 years
  • Bachelor of Business Administration-Sam Houston State University
Emails
  • chrisdraper@allstate.com
Phones
  • Fax (281-655-8822)
  • Mobile (281-477-8805)
  • Toll Free (866-477-8805)
Keywords
  • Allstate
  • Allstate Insurance
  • Insurance
  • Insurance Agent
  • Car Insurance
  • Auto Insurance
  • Homeowners Insurance
  • Home Insurance
  • Life Insurance
  • Car Insurance Quotes
  • Auto Insurance Quotes
  • Home Insurance Quotes
  • Life Insurance Quotes
Products
  • Chamber of Commerce
  • Tomball Chamber of Commerce
  • Better Business Bureau
Specialties
  • Motorcycle
  • Life
  • Personal Umbrella
  • Flood
  • Boat
Brands
  • Allstate
Languages
  • Spanish

Insurance

Insurance
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My Team
    Our Products and Services
      4.2 5
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      .

      Before you decide on an insurance agent, take the time to read this review. My parents and our family have been with Allstate for over 25+ years, previously with Carl Accado, until he retired. Chris Draper took over all of Carl's clients. Allstate is a bit on the pricy side, however, we were always satisfied with the customer service we received.

      My mother began to see a lack of response from Chris Draper's agency. She would call, leave messages without response, so she began to shop around with different insurance companies. Immediately, we were able to save a couple hundred dollars. So this is where the issues begin. She cancelled our car, home insurance. However, there were two policies for our four cars. My mother immigrated to the US from Taiwan, so while her English is not perfect, she has no issues getting a point across.

      We believe, Kathy, the Allstate agent, begin to give her a hard time since we cancelled with the Chris Draper Agency. She was rude, and made a simple process extremely complicated. One of our policies was never cancelled, but she insisted that all policies were cancelled and checks refunded. It was easy for an insurance agent to pull up the two policies and from there on, it's simple math. Kathy then sent my mom on a run around, telling her to give this number a call, telling her the checks would not arrive another 2 months, and never once apologizing for her mistake. My mom called another agent who worked there and they immediately found out one policy was never cancelled! She felt since we cancelled Kathy was giving her the hardest time possible to exact revenge. My mother felt she was treated unfairly and filed a complaint against Allstate and immediately a check was sent in a couple days.

      I begin to see issues when I never received my renewal for my home insurance. I was without insurance for several months before I called the agent. I had to send Chris Draper 3 emails within a couple days and call the agency before Chris finally responded. His team did take care of me right away, but this left a sour taste.

      I also decided to cancel my homeowners insurance due to the unfair treatment my mother received. I emailed him giving him the reason why I cancelled and was quite surprised to see the feedback he gave me. He was sarcastic and obviously didn't care about how his customers felt. Chris Draper believed we "misunderstood" Kathy when presented the details. He said Kathy would never do that! And she has over 25+ years experience. So what are you saying, she's either incompetent or she knew exactly what she was doing?! He actually even said, "I hope you don't have any future concerns or complaints with anyone due to miscommunication!

      Save yourself the time! As a business owner accountability is crucial. And it is obvious Chris Draper and his team has none. Not returning emails and phone calls is just the tip of the iceberg. I won't go as far to say this is racially motivated, but it sure does feel like it. You can't justify the extreme premiums you are paying for the customer service Chris Draper provides.

      **copy and pasted from my yelp page**

      1
      ★☆☆☆☆

      Before you decide on an insurance agent, take the time to read this review. My parents and our family have been with Allstate for over 25+ years, previously with Carl Accado, until he retired. Chris Draper took over all of Carl's clients. Allstate is a bit on the pricy side, however, we were always satisfied with the customer service we received.

      My mother began to see a lack of response from Chris Draper's agency. She would call, leave messages without response, so she began to shop around with different insurance companies. Immediately, we were able to save a couple hundred dollars. So this is where the issues begin. She cancelled our car, home insurance. However, there were two policies for our four cars. My mother immigrated to the US from Taiwan, so while her English is not perfect, she has no issues getting a point across.

      We believe, Kathy, the Allstate agent, begin to give her a hard time since we cancelled with the Chris Draper Agency. She was rude, and made a simple process extremely complicated. One of our policies was never cancelled, but she insisted that all policies were cancelled and checks refunded. It was easy for an insurance agent to pull up the two policies and from there on, it's simple math. Kathy then sent my mom on a run around, telling her to give this number a call, telling her the checks would not arrive another 2 months, and never once apologizing for her mistake. My mom called another agent who worked there and they immediately found out one policy was never cancelled! She felt since we cancelled Kathy was giving her the hardest time possible to exact revenge. My mother felt she was treated unfairly and filed a complaint against Allstate and immediately a check was sent in a couple days.

      I begin to see issues when I never received my renewal for my home insurance. I was without insurance for several months before I called the agent. I had to send Chris Draper 3 emails within a couple days and call the agency before Chris finally responded. His team did take care of me right away, but this left a sour taste.

      I also decided to cancel my homeowners insurance due to the unfair treatment my mother received. I emailed him giving him the reason why I cancelled and was quite surprised to see the feedback he gave me. He was sarcastic and obviously didn't care about how his customers felt. Chris Draper believed we "misunderstood" Kathy when presented the details. He said Kathy would never do that! And she has over 25+ years experience. So what are you saying, she's either incompetent or she knew exactly what she was doing?! He actually even said, "I hope you don't have any future concerns or complaints with anyone due to miscommunication!

      Save yourself the time! As a business owner accountability is crucial. And it is obvious Chris Draper and his team has none. Not returning emails and phone calls is just the tip of the iceberg. I won't go as far to say this is racially motivated, but it sure does feel like it. You can't justify the extreme premiums you are paying for the customer service Chris Draper provides.

      **copy and pasted from my yelp page**

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Allstate insurance company .
      Excellent Service Thank you so much for taking care of my claim. Im so glad I am with your agency... you guys are the best
      Discount link http://tinyurl.com/allstatehealthinsurance Go to "Get a Quote" section
      Better yet, simply call 1-888-789-2134 for free quote and anonymous ballpark estimates to help protect you, your family and your automobile.
      You could watch their videos at http://youtube.com/myhealthinsurance

      5
      ★★★★★

      Allstate insurance company .
      Excellent Service Thank you so much for taking care of my claim. Im so glad I am with your agency... you guys are the best
      Discount link http://tinyurl.com/allstatehealthinsurance Go to "Get a Quote" section
      Better yet, simply call 1-888-789-2134 for free quote and anonymous ballpark estimates to help protect you, your family and your automobile.
      You could watch their videos at http://youtube.com/myhealthinsurance

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Great agent. He will do whatever it takes to make sure you are satisfied. He made sure I got the correct coverage and pricing for my budget. Sends occasional reminders in preparation for hurricane season and other potentially damaging times. HIGHLY RECOMMENDED!!!

      5
      ★★★★★

      Great agent. He will do whatever it takes to make sure you are satisfied. He made sure I got the correct coverage and pricing for my budget. Sends occasional reminders in preparation for hurricane season and other potentially damaging times. HIGHLY RECOMMENDED!!!

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      Chris Draper and his team are 2nd to none. A pleasure to work with and always reliable. I would recommend them without hesitation.Thanks for all the help over the years. Sincerely, David Howard JDH Capital, LLC.

      5
      ★★★★★

      Chris Draper and his team are 2nd to none. A pleasure to work with and always reliable. I would recommend them without hesitation.Thanks for all the help over the years. Sincerely, David Howard JDH Capital, LLC.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      .

      I was looking for the perfect company to go with my busy life, I found them. No matter the case they are there to help me and all my request. Very personable, great customer service... they talk to you not the computer voice. If you do happen to get the machine they return their immediately. I would recommend them for the services of insurance.

      5
      ★★★★★

      I was looking for the perfect company to go with my busy life, I found them. No matter the case they are there to help me and all my request. Very personable, great customer service... they talk to you not the computer voice. If you do happen to get the machine they return their immediately. I would recommend them for the services of insurance.

      Was this review helpful to you?
      Ratings_icons Ratings_icons

      Message from Chris Draper: Allstate Insurance

      As a dedicated full service insurance agency, we provide instant Houston Auto, Home, Motorcycle, Condo, and Renters Insurance price quotes.



      Our company has been nationally recognized as a Premier Service Agency because we put our customers first.



      As a local small business representing our neighbors in Tomball, Spring, Cypress, Houston, The Woodlands, Magnolia, and surrounding areas we are available to serve all your insurance needs.



      Simply go to www.Allstate.com/ChrisDraper for an instant insurance price quote. If you like our rate, a licensed insurance advisor from our office will contact you and complete a review of your insurance protection and make sure you and your family are properly protected at a price you deserve.



      We are proud to offer this service to Houston area clients so call or go to our website and find out why 91.78% of our 3645 clients choose to renew their policies with us each year!

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