We looked everywhere for weeks--online, showrooms, magazines. We even went to model homes! But, we just couldn't find the "right" granite vanity top for the bathroom we were remodeling. Then, I saw a review of Intown Granite that said they had a large selection to view. That was an understatement! We were pleasantly surprised at the displays in their showroom and their abundance of samples and images. After we expressed interest in several of the samples, Lisa took us out back and showed us the actual slabs of granite! We were able to make our final choice after viewing them up close and personal. Lisa even drew the outline of our vanity top on the section of the slab that we favored. We then worked with Amanda to schedule the measurement and installation. When the day finally came, Guy and his fabricators and installers were very professional, knowledgeable and skilled. I can't say enough about how happy we are with the result! I would recommend them to anyone searching for the "right' granite countertop for their home.
We have talked to several vendors but Intown Granite was the best. We worked with Lisa, Amanda, Guy and Nick. They were very professional and extremely nice to work with. Guy and the installation crew were just great and really worked hard to make sure everything was done right. We are pleased with our beautiful granite counter tops. I'd recommend them to friends and family!!
Pros: JOB WELL DONE AND QUICK!
We're remodeling our kitchen ourselves, except for the countertops. After spending a few weekends checking out the limited selection of other places in Charlotte we went to Intown. Their selection was amazing. Nick was a lot of help. After discussing the color schemes already in the kitchen he offered some suggestions and gave us some samples to take home. We placed our order and within 5 days our granite was installed. It looks amazing! Couldn't have asked for better service, very professional and extremely knowledgable. We'll definitely be back for our next remodel and have told everyone who's seen our kitchen about Intown!
Pros: granite selection, quick install, customer service
We were almost ready to buy the granite from another company, but something felt not quite right. It was a Sat. and I checked online and saw Intown Granite. I picked up the phone and called, spoke with Amanda and she immediately offered professional advice. We went to the showroom and worked with Lisa who also was helpful and professional. We were happy that you could take your time, and pick out the slab you wanted. Guy measured our kitchen island and we were set. One last visit to the showroom to be sure of our granite selection. We love our granite coutertops and were so glad we found Intown Granite. Thank you Amanda, Lisa, Guy and Alabama!
Pros: Beautiful granite & great customer service
Cons: None at all
My husband and I didn't know one thing about granite. We found INTOWN GRANITE on line so we jumped in our car and buzzed over there to see what we could learn.
Lisa was so helpful. We learned so much about their company and how the process worked redoing our kitchen. The granite they had was well displayed also, there was never a question unanswered. They never rushed us or pressured us the whole time we were there. Guy came out and suggested things that made our new kitchen just "POP". The crew that installed our granite was very professional and well organized. The clean up was excellent. Amanda was so helpful with our work schedule, she was very courteous at all times making sure our installation job would be stress free. We highly recommend this company to do your granite. We love our new kitchen and the new friends we made at INTOWN GRANITE. Thank you, Thank you, Thank you so much for the excellent experience.
Pros: Beautiful work, well organized and always on time.
Absolutely excellent experience from beginning to end. I met and worked with 7 employees during my counter top purchase, measurement, and replacement, and they all were courteous and attentive. They aim to please, and you can trust that they will follow up. I highly recommend them!!!
Pros: Customer Service
Guy was so helpful and the intire staff was so pleasent to work with. this is the place to go for granite!!
Pros: great price and quick install
We couldn??t be more pleased. Everyone at Intown was friendly, courteous, and at all times professional. The showroom and displays were well presented, and the fabricating shop was clean and well organized. Even though we went to the warehouse, we still chose granite from the selection they had at the shop. The installation, including full backsplash, is stunning, and the seams are nearly invisible. A quality job for a great price. We recommend Intown without any reservations.
Pros: Best deal in town
We have always wanted granite in our home. We contacted Intown Granite as the first company to receive a quote. I am always one to "shop around" to find the best, but once I met with Amanda at Intown I knew we found the right place to make our home perfect! Everyone that works there is an absolute pleasure to do business with! Totally professional and more than willing to go out of their way to make the customer happy. They were willing to work with mine and my husband's work schedules making our kitchen remodel eaiser than I ever thought possible. And the final product at the end is more beautiful than I even expected. I am usually not one to write reviews, but Intown Granite is one of the best companies we have ever dealt with. I have recommended them over and over to all of our friends and family and I could not be happier with our kitchen. Every time I walk into our home I cannot help but get a huge smile on my face-they truly made our dreams come true!
Pros: Employees and Customer Service
Cons: I cannot think of one con!
We recently used Intown Granite of Charlotte for our bathroom remodeling project and received excellent results in all key areas ?? granite choice, price, customer service, dependability, timeliness and workmanship. We highly recommend them for your granite needs.
If you are not familiar with purchasing granite, there is a key difference in how Intown does its business. Most granite fabricators do not actually have granite and send you to a wholesaler to select your granite which the fabricator buys for you by the whole slab. In our case we needed of a slab. Fabricators we talked to wanted us to pay for the entire slab even though we only needed . Their other option to hold down the cost was for us to settle for some scrap they had on hand which severely limited our choice.
At Intown, you discuss your fabrication needs in the front office and then walk out the back door to find a large selection of granite they have on hand. We selected the slab we wanted, they prepared the pieces we needed for our project and, most importantly, we paid for only the square feet we needed, not the entire slab. This approach provided us a great selection while holding down the overall cost.
Pros: Excellent in all categories
I was upgrading the countertops in my kitchen and had visited several companies looking for a unique countertop. I stopped in the Intown Granite showroom and was shown the different slabs of granite and came across one that no other company in Charlotte had and it was exactly the color and style I had been looking for. Dealing with the contract was a breeze, the fitting was quick and the installation of my beautiful countertops was the finishing touch of a great experience.
Pros: Great prices, excellent quality, even better service
I found intown granite on the web. They were running a special on a particular type of granite we were interested in. Went to the shop and liked what we saw. The people were courteous, from the office staff to the workers in the shop. The contract was straightforward and everything was deliverd as promised in a timely fashion. We had a challenging installation with some unique angles, graden window etc. The crew was just great and really worked hard to make sure everything was done right. I've seen enough "cutting corners" to recognize when a crew takes pride in what they do. Guy & Amanda run a first class operation from start to finish. They would be a tough act to follow for overall value IMHO.
Pros: Great value, honest, hardworking people
The people bent over backwards to give me what I wanted, delivered and installed it faster than I even had anticipated and did a great job with a good product. I'd recommend them to friends and family!!
Pros: Excellent to work with and gave us a price far below others
I did quite a bit of research before using Intown Granite to redo my kitchen counter tops. Not only did Intown Granite have the best prices, they did a great job, were professional and completed the granite quickly. I would recommend them to any of my friends and family and would use them again.
We used Intown Granite to supply a coffee table top and a bookcase cabinet top. Both pieces turned out perfect. They keep their word and allow you to pick what cut you want from the granite slab. Great experience with professional people that know their business.
PS. the granite tops are gorgeous!
Pros: They make it easy on you!
Lisa Bolen was our contact person and from our first meeting she was been helpful and efficient, whether it was in their own show room or gathering pricing from other stone distributors. InTown's showroom is also extremely well lit so you can really see the stone. We had not found that to be the case everywhere.
Guy and the rest of their installers were also very pleasant and helpful; carting away the old vanity tops, etc. after installing the new tops. They even resealed my kitchen sink for me (not terribly well done by a different company).
We are big comparison shoppers and found Intown to be reasonably priced for high quality stone.
We'd definitely use InTown Granite again.
Pros: Professional & friendly
Intown has a great selection of exotic granite to choose from. The staff (Amanda, Guy, Lisa & Marlize) couldn't have been more helpful. They stored our slabs for many months while we completed the rest of the work and were great when I needed to visit to match up cabinet and paint colors. They spent a lot of time with us to make sure the layout was just what we wanted. Guy spent a lot of time working on the only seam to make sure there was a smooth flow with the veining. The result was beautiful! Their prices lower than many and the people there are the best. They take pride in what they do and it shows. I would highly recommend them to anyone.
Pros: professionalism, price
Counter-tops are a major kitchen re-do and we were pleasantly surprised at how quick and easy Intown Granite made this project for us. To begin with "Amanda" was great at helping us find the perfect slab, then making all the arrangements in such a timely fashion. The actual install was completely painless, the staff were highly skilled and did an excellent job installing the most beautiful granite counters that transformed out kitchen into a showplace!
Pros: The People and the Product!
Cons: Absolutely none!
I looked at World, Harkey and other granite fabricators and I'm SO glad I went with Intown. They were just starting up and their showroom was bare but they filled it with excellent customer service and an impressive selection of quality stone. Amanda's customer care throughout our renovation was excellent. Prices were in line, if not less than other places I went to. Then when it was time for installation, Guy and his crew compromised nothing in their quality. He even did some "adjustment" on site to ease the area around my banquette. Surfaces were left wrapped and protected. Intown also did a wood counter on my bar which turned out beautiful! Thank you, Intown for making at least one part of my renovation enjoyable!
Pros: customer care, product selection, installation
The selection of marble and granite is beautiful, and you are welcome to select your own slab if you would like. The prices are very competitive. And, above all, every single person from the stone guys to sales to the administrative team was extraordinarily professional, going above and beyond to make sure we were happy. Highly recommended
Pros: Wonderful people to work with
My name is Garry. My wife and I love our kitchen. I heard about Intown Granite by searching the internet. I did not expect what I found. Intown Granite came up and I thought I would give them a try. Boy was I suprised. They are not normally open on Sat. but a lady by the name of Amanda made us an appointment anyway and we went up to the business. I have never saw so many samples in my life. We picked out several and made a selection. A few days later a template was made and our granite was installed. We could not be happier. It is simply beautiful and we have had all wonderful comments on it. I would recommend this business to anyone looking for granite countertops. We are very pleased with the experience!!!!
Pros: Large selection and perfect install
I just wanted to let you know that I LOVE my new kitchen countertops! It looks like a whole new place! I should have done this upgrade years ago so I could enjoy them, instead of waiting until I?m trying to sell?
Thanks so much for your help and please let the team know I appreciate the great work!
Everyone was very accommodating and courteous and I will definitely be recommending you to all my friends and family?and anyone else I meet who?s lookin? to build or renovate.
Kelly Steele LEED AP, CDT
Pros: True Professionals
Their craftsmanship, Customer Service and Selection are the BEST!!!
I saw the work they did in a friends home and called them for my re modeling project. The before and after is amazing!!
Pros: They show up to your home on time!!