Vacaville Honda

I am very upset over how VV Honda can let someone drive away with a car and wait 4 days to call to say financing fell through. Here we are on day 12 and I have gotten little contact from them, if I want to speak with someone I have to call. For those of you who are looking to purchase with them be careful and make sure that the financing is a lock before driving off. This experience I have had is causing nothing but stress and is consuming a lot of my time. I have offered to return the car several times to only hear, let me try one more time to see what we can do. Makes me wonder if they even have my trade-in vehicle on the lot still.

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This rating applies to my recent service request (12/02/2010). Although I've not heard from Eric White in a while (which is okay) and I had a bad experience several months ago with a service technician, Patty Taylor, a Service Consultant, rebuilt my trust in Vacaville Honda with her personal involvement with my issue. She made the issue her own and, with her technicians, worked as late as necessary to ensure excellent customer service. Thank you so much. The car is running as I expect, but if I have other issues, I feel confident I can again receive excellent customer service. Thank you, Patty.

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If you are looking for a used car either bring your mecanic or take car to a AAA certified mechanic to have it inspected. or at least take the 30 day return warrantry.

not a good experience for me
I recommend going on line to check price they are quoting before purchase

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This place has it figured out. I knew exactly what I wanted - a Civic LX Automatic in Black. I went to their website. Requested a price quote. They came in a few hundred dollars high. I emailed them back with my offer. They accepted it. Made an appointment. An hour later I'm on the road in my new Civic. Super easy to work with and very professional.

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Great place to buy are car. Kirk, Robby and their team. If you want a Honda check this place out. All dealerships should be this good

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I strongly recommend everyone reading this review please dont make a purchase at vacaville honda they are all crooks very dishonest. The most dishonest person i've ever met in my life was Eric White the sales man that sold me the car was a very rude man . he lied to me and sold me the car told me i was financed 2 days i got a call i was not financed i try to return the car he said i cant made me sign a another contract.

very very very very bad cumtomer service gave me alot of mental stress. i will never go again two weeks into the car the breaks are already bad my wife took it in and they said they fixed it but its still bad.

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I just bought my 3rd car from this dealer and they are great! Charlie and Jared sold me the vehicle and I couldn't be happier. I got a great deal too! If you want to be treated professionally than this is the place go. The service dept is great too!

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So we all have the "typical car dealer" impression in the forefront of your mind as you walk onto a car lot waiting to be attacked by sales people. Vacaville Honda isn't just a typical dealer like that. I purchase my Honda Accord from Matt Lips this last month and I am still raving to all my family and friends about the way I was treated. Thanks again, Vacaville Honda.

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Id like to take the opportunity to thank Vacaville Hondas service department for the excellent service theyve done on my Honda Accord. You people are too good and do your job well and are courteous to the customers. Thanks again. Keep it up.

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I bought a used Ford Focus from Vacaville Honda. The Focus is in great condition and drives excellent. The sales professionals at Vacaville Honda are really understanding and not pushy. They worked with me on a really good price and went through the cars history with me to ensure that car was well maintained and in good quality. Normally you feel weird when you deal with people who sell used cars, but Vacaville Honda put a new light on this. Im extremely happy with their service. Highly recommended!!

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Last month I visited the Vacaville Honda dealership to buy a new car and I had a fabulous experience there. The salespeople there were friendly and helped me to choose the right car. In a very short time I decided to buy a 2008 Honda Accord Coupe. The entire sales process was over in a few minutes and I drove home with a great deal and
an awesome car.

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I purchased a new car from Matt Lipps a few weeks ago and I am totally impressed. He was professional-friendly and the BEST car guy I have ever met! I'm a customer for life!

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As a Honda admirer, I was looking for a good deal for a 2007 model of Honda and got impressed by this dealerships collection of 2007 Honda models and the Finance Special in their website. The dealerships finance offer is a great money saver one, also check for their New Vehicle and Pre-Owned specials.

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I bought my 2005 Honda Pilot from Vacaville Honda back in March of this year. When searching for a car to purchase I found out about Vacaville Honda's internet sales department. I knew exactly the make/model of car I was looking for so I didn't feel like I needed a "sales" person to help me. I e-mailed their internet department and received a quote within a few hours. I was very pleased with the price ($100 over invoice) and took care of all the dealings over the internet. I was even given a quote for my trade in and applied for financing as well. When it came time to actually purchase my car, all I had to do was drive to Vacaville, sign a few papers and drive off with my new car.

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