Usafe Locksmith INC

★★★☆☆
Don't Settle For Anything Less -- USafe Locksmith in Berkeley
  • 2556 Telegraph Avenue

    Berkeley, CA 94704

    Map & Directions
  • 510-725-4456

About Usafe Locksmith INC

Categories

Home & Garden

Home & Garden
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2.5 8
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SCAM SCAM SCAM SCAM the guy told50 $ for lockout and charge my 187.50 for what ? you are bad company i wise you to close your Business you are SCAMMING Poor people You should go to jail

1
★☆☆☆☆

SCAM SCAM SCAM SCAM the guy told50 $ for lockout and charge my 187.50 for what ? you are bad company i wise you to close your Business you are SCAMMING Poor people You should go to jail

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If I could take back timeI would never call this company they RIP ME OFF they charge me 500 dollar to unlock my safe 500$, Can you believe it i don't

1
★☆☆☆☆

If I could take back timeI would never call this company they RIP ME OFF they charge me 500 dollar to unlock my safe 500$, Can you believe it i don't

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This guy screwed me over when I got lockedout of my car. It took him over an hour to get to me, not the 15 minutes he promised. Showed up in an unmarked car, then he charged me $185.00 to open my old ford van. (over three times the price he quoted me on the phone) Then he made me pay cash, gave me a generic receipt with a fake address, the whole deal. This guy is a total thief and should be in prison!

1
★☆☆☆☆

This guy screwed me over when I got lockedout of my car. It took him over an hour to get to me, not the 15 minutes he promised. Showed up in an unmarked car, then he charged me $185.00 to open my old ford van. (over three times the price he quoted me on the phone) Then he made me pay cash, gave me a generic receipt with a fake address, the whole deal. This guy is a total thief and should be in prison!

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WARNING!! This is not a legitimate company and they will rip you off. They are part of a national locksmith scam that is happening all across America. These companies are notorious for taking advantage of vulnerable people who have been locked out of their car, home or business. They falsely advertise and quote low prices for their services then when they get to your location, they change the pricing most often OVER-CHARGING CUSTOMERS BY HUNDREDS OF DOLLARS!! To make matters worse, most of them are not even American citizens!! BEWARE!!!

1
★☆☆☆☆

WARNING!! This is not a legitimate company and they will rip you off. They are part of a national locksmith scam that is happening all across America. These companies are notorious for taking advantage of vulnerable people who have been locked out of their car, home or business. They falsely advertise and quote low prices for their services then when they get to your location, they change the pricing most often OVER-CHARGING CUSTOMERS BY HUNDREDS OF DOLLARS!! To make matters worse, most of them are not even American citizens!! BEWARE!!!

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I recently got locked out of my apartment at 2am and no locksmiths would answer. However, these guys sent out a locksmith to me in no time at a very cheap price and opened up my door very quickly! Highly recommended.

2
★★★★★

I recently got locked out of my apartment at 2am and no locksmiths would answer. However, these guys sent out a locksmith to me in no time at a very cheap price and opened up my door very quickly! Highly recommended.

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I would never recommend this unprofessional company to anyone. The price that I was quoted was about four times lower than what I ended up paying. They also did a surprisingly poor job.

After they changed five locks in my home, they did not check them on their way out. As I discovered the next day, the old key still worked on two out of five of the locks that they changed. They decided to send out the same man out to fix it. He ended up being late even though I told the company that I needed to be out of the house by a certain time. I was later informed that there was an emergency, but nobody bothered to call me and tell me that they would be late. I suppose that they knew they were not getting any more money from me, so they obviously no longer cared.

The technician came and RELUCTANTLY changed all of the locks again, so that they would all work on the same key (something I have payed for in the first place). When he was ready to leave, he handed me the keys to check that everything was working properly (and that the old keys did not work anymore). At this point I discovered that one of the locks did not work with either key!!!! He changed it and as he was leaving muttered a SINGLE word of apology for this whole incident, but he said that it was simply an unlikely situation. Never mind the fact that it was his responsibility to check all this in the first place.
I called to complain the next day. At first they seemed truly sorry about their unprofessional behavior. I was promised a call back by Monday morning, to find out if they would compensate me for my time and for the terrible service that I have received. In the end I had to call them myself several times, before I got the customer service lady to talk to me again. She told me that there would be no refund.
I will absolutely NEVER use their services again. They were extremely unprofessional and have waisted my time. Most importantly, they were not up-front about their cost. For that steep of a price, you can find a much better company to change your locks.

0
★☆☆☆☆

I would never recommend this unprofessional company to anyone. The price that I was quoted was about four times lower than what I ended up paying. They also did a surprisingly poor job.

After they changed five locks in my home, they did not check them on their way out. As I discovered the next day, the old key still worked on two out of five of the locks that they changed. They decided to send out the same man out to fix it. He ended up being late even though I told the company that I needed to be out of the house by a certain time. I was later informed that there was an emergency, but nobody bothered to call me and tell me that they would be late. I suppose that they knew they were not getting any more money from me, so they obviously no longer cared.

The technician came and RELUCTANTLY changed all of the locks again, so that they would all work on the same key (something I have payed for in the first place). When he was ready to leave, he handed me the keys to check that everything was working properly (and that the old keys did not work anymore). At this point I discovered that one of the locks did not work with either key!!!! He changed it and as he was leaving muttered a SINGLE word of apology for this whole incident, but he said that it was simply an unlikely situation. Never mind the fact that it was his responsibility to check all this in the first place.
I called to complain the next day. At first they seemed truly sorry about their unprofessional behavior. I was promised a call back by Monday morning, to find out if they would compensate me for my time and for the terrible service that I have received. In the end I had to call them myself several times, before I got the customer service lady to talk to me again. She told me that there would be no refund.
I will absolutely NEVER use their services again. They were extremely unprofessional and have waisted my time. Most importantly, they were not up-front about their cost. For that steep of a price, you can find a much better company to change your locks.

Cons: Unprofessional, were late, had to redo the job 3 times

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If you are looking for a responsible locksmith company for all of your office needs this is the one! I have called them to open my safe, the technician came right in time and the price was very satisfying. I am really happy with their service.

2
★★★★★

If you are looking for a responsible locksmith company for all of your office needs this is the one! I have called them to open my safe, the technician came right in time and the price was very satisfying. I am really happy with their service.

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Last week I lost my keys on my way back from work. I contacted usafe locksmith service to change my house locks. They were kind enough to explain, that I can save time and money by alternating the existing key, rather then changing all the locks. Their technician arrived quickly, and within less then an hour it was all behind me. I'll recommend their service for their honesty, reliability, and professionalism.

2
★★★★★

Last week I lost my keys on my way back from work. I contacted usafe locksmith service to change my house locks. They were kind enough to explain, that I can save time and money by alternating the existing key, rather then changing all the locks. Their technician arrived quickly, and within less then an hour it was all behind me. I'll recommend their service for their honesty, reliability, and professionalism.

Pros: everything

Cons: none

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