Sigma European Furniture

★★☆☆☆
  • 747 W. Dana St.

    Mountain View, CA 94041

    Map & Directions
  • 650-625-8805

About Sigma European Furniture

Categories
  • Furniture Stores
  • Children's Furniture Stores
  • Home Furnishings

Home & Garden

Home & Garden
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2.0 2
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The customer service and delivery is so bad, it compelled me to write this review. We were initially taken in by some modern furniture they had on display. The couple who run this store were very unprofessional from the get go (having late lunch while we were in the store). They were less than knowledgeable about the materials and hesitant to help us much. After some looking around, we decided to settle on a 3 piece sofa set. The sofa set arrived on time. But during delivery, they did a very pathetic job. The owner was one of the delivery "boys". Without much consideration, they dropped the sofa on our brand new hardwood floor and dragged it around our living room. This resulted in the floor getting chipped in a big way. We noticed this issue after they were gone. When we explained what they had done, they would not have anything to do with it. I was only looking for a small store credit, but the owner flatly blamed the problem on my new flooring!! Extremely rude service and the owner could no care less about repeat business or anything to do after the sale was completed. Also, there were no warranties on their products.

1
★☆☆☆☆

The customer service and delivery is so bad, it compelled me to write this review. We were initially taken in by some modern furniture they had on display. The couple who run this store were very unprofessional from the get go (having late lunch while we were in the store). They were less than knowledgeable about the materials and hesitant to help us much. After some looking around, we decided to settle on a 3 piece sofa set. The sofa set arrived on time. But during delivery, they did a very pathetic job. The owner was one of the delivery "boys". Without much consideration, they dropped the sofa on our brand new hardwood floor and dragged it around our living room. This resulted in the floor getting chipped in a big way. We noticed this issue after they were gone. When we explained what they had done, they would not have anything to do with it. I was only looking for a small store credit, but the owner flatly blamed the problem on my new flooring!! Extremely rude service and the owner could no care less about repeat business or anything to do after the sale was completed. Also, there were no warranties on their products.

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Very pricey furniture. They have a huge collection of mahogany desks and dining tables. For a person of average needs this is not a place to visit. However go there for getting good ideas to decorate your home.

3
★★★☆☆

Very pricey furniture. They have a huge collection of mahogany desks and dining tables. For a person of average needs this is not a place to visit. However go there for getting good ideas to decorate your home.

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