Healthy Paws Veterinary Center

★★★★☆
Best Animal hospital westborough, MA
42.2683 -71.5513
Map and Directions to Healthy Paws Veterinary Center

508-329-8545

6 Old Flanders Rd

Westborough, MA

01581

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About Healthy Paws Veterinary Center

Hours
M,W,TH 8-6 T 8-8, Friday 8-5 Sat. 8- 12
Reservations
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Pets & Animals

Pets & Animals
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4.0 4
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Reviews 1 - 4 of 4.
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Dr. Russell and her staff have always taken excellent care of the numerous pets I own. I own so called dangerous breeds and she has never once been bias towards them. And with one pittie in particular, she suggested a new medication that just came onto the market and Abe who had been suffering for months, was vastly improved with just one week of treatment.

I have also brought in my dogs with an emergency with no appointment and they have always taken them right away and assessed their needs and treated them with the upmost care. She emails me on a regular basis to check up on my dogs and Dr. Cronin has also given me her phone number in case anything happened over the weekend to call her. You don't get that kind of "customer care" anymore and I am glad that I have Health Paws as my provider for all of my dogs needs.

All of my dogs and myself are treated with the upmost respect and care that you can ask for in a vet. And I have highly recommended them to several people who are just as please as I am.

5
★★★★★

Dr. Russell and her staff have always taken excellent care of the numerous pets I own. I own so called dangerous breeds and she has never once been bias towards them. And with one pittie in particular, she suggested a new medication that just came onto the market and Abe who had been suffering for months, was vastly improved with just one week of treatment.

I have also brought in my dogs with an emergency with no appointment and they have always taken them right away and assessed their needs and treated them with the upmost care. She emails me on a regular basis to check up on my dogs and Dr. Cronin has also given me her phone number in case anything happened over the weekend to call her. You don't get that kind of "customer care" anymore and I am glad that I have Health Paws as my provider for all of my dogs needs.

All of my dogs and myself are treated with the upmost respect and care that you can ask for in a vet. And I have highly recommended them to several people who are just as please as I am.

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.

I brought my dog here for a breed-specific problem which Dr. Russell claimed to have experience. It turns out she didn't, and after paying for a painful and expensive procedure, my dog's problem wasn't resolved as Dr. Russell had indicated it would be. We brought him back 8 days after the procedure so Dr. Russell could reexamine him; instead of simply examining him though, she wanted to repeat the procedure. When we said we didn't want that, her face turned bright red and she told us that we should go somewhere else, she wouldn't treat him. I cannot even begin to express my dissatisfaction with this vet.

1
★☆☆☆☆

I brought my dog here for a breed-specific problem which Dr. Russell claimed to have experience. It turns out she didn't, and after paying for a painful and expensive procedure, my dog's problem wasn't resolved as Dr. Russell had indicated it would be. We brought him back 8 days after the procedure so Dr. Russell could reexamine him; instead of simply examining him though, she wanted to repeat the procedure. When we said we didn't want that, her face turned bright red and she told us that we should go somewhere else, she wouldn't treat him. I cannot even begin to express my dissatisfaction with this vet.

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Business Response:

Megan R., we are sorry that you that you had a bad experience with us. We have provided veterinary care for Greyhound Friends, for several years with no complaints. They have referred several patients to us and feel we have delivered top quality care. We understand that having difficult health issues with your pet is stressful for the whole family. Unfortunately, like human medicine, medical problems don't always have a simple answer. We discussed this during the examination and documented that in writing via our medical care plan for the procedure which you requested after seeing 2-3 other veterinarians. We were within the dollar amount agreed upon in the estimate. We exchanged many emails, had phone calls and even booked the follow up appointment at no charge. We recommended going to a specialist after you were unhappy with the outcome of the initial procedure. At the follow up exam it was not our intention to suggest the same procedure be done; we apologize if that is what you understood. We wish you and your pet the best and hope he gets better. If there is anything else we can do, including working with another veterinarian, to get your pet help we would be glad to do so.

Latest reviews from Citysearch.

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Last week my dog was over heated from running with me. I quickly realized that I need to get him to a Animal Hospital. After a quick search on my phone I found Healthy Paws Veterinary Center. They saw me with in a hour and my dog is feeling much better. Thank you for all your help

5
★★★★★

Last week my dog was over heated from running with me. I quickly realized that I need to get him to a Animal Hospital. After a quick search on my phone I found Healthy Paws Veterinary Center. They saw me with in a hour and my dog is feeling much better. Thank you for all your help

.

I have been taking my 6 month old puppy to Healthy Paws since the day he joined our family and I've had nothing but a great experience! The doctors, tech assistants and the rest of the support staff are not only very professional and knowledgeable, but they are so much more personable than I expected - they truly care about our new family member and take the extra time to answer questions, get to know us and our specific concerns about our puppy, no matter how large or small.\nWe recently had our puppy neutered which was a stressful event for all of us. The staff at Healthy Paws spent time with us before the procedure so we would know exactly what to expect and really put our minds at ease that he was in the best hands. As soon as the procedure was over I received a call from them to let me know he was recovering and doing fine. My own physician could use some tips from Healthy Paws on bedside behavior!\nSo, if you are looking for a great vet who you can trust caring for your beloved furry friend, definitely check out Healthy Paws! They are conveniently located off of both Rte 9 and 495 with easy access in a nice rural area.

5
★★★★★

I have been taking my 6 month old puppy to Healthy Paws since the day he joined our family and I've had nothing but a great experience! The doctors, tech assistants and the rest of the support staff are not only very professional and knowledgeable, but they are so much more personable than I expected - they truly care about our new family member and take the extra time to answer questions, get to know us and our specific concerns about our puppy, no matter how large or small.\nWe recently had our puppy neutered which was a stressful event for all of us. The staff at Healthy Paws spent time with us before the procedure so we would know exactly what to expect and really put our minds at ease that he was in the best hands. As soon as the procedure was over I received a call from them to let me know he was recovering and doing fine. My own physician could use some tips from Healthy Paws on bedside behavior!\nSo, if you are looking for a great vet who you can trust caring for your beloved furry friend, definitely check out Healthy Paws! They are conveniently located off of both Rte 9 and 495 with easy access in a nice rural area.

Message from Healthy Paws Veterinary Center

Healthy Paws Veterinary Center is a full service dog and cat animal hospital. We have invested in the latest medical, surgical & diagnostic equipment for our new facility(2009) as well as in extensive training of our staff so that we may provide top quality veterinary care and outstanding client service. Our veterinarians and technicians regularly attend continuing education seminars and have access to current research, journals, and online veterinary education sites to ensure that we deliver the current recommended care to our patients. We are proud of our staff and our hospital and invite you to join our "Healthy Paws" family.

Key Points

  • Overnight cat boarding
  • Careing friendly staff
  • Same day emergency service