Center For Avian & Exotic Mdcn

★★★☆☆
40.7874 -73.9715
Map and Directions to Center For Avian & Exotic Mdcn

212-501-8750

562 Columbus Ave

New York, NY

10024

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Pets & Animals

Pets & Animals
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Reviews 1 - 7 of 7.
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I definitely would not recommend this place. Most of the five-star reviews sound like they were written by a PR agency. (No typos etc...) The first time I took one of my rabbits there because he had an abscess. When I voiced my surprise at the projected bill for the removal of the abscess ($750), the technician (Lorelei) said that they charge more because they are at an expensive location. Recently, I gave them another try because there are very few rabbit-savvy vets in the city. I took one of my rabbits there because she had what appeared like a serious skin condition. A biopsy and culture was performed and the conclusion was that she had an allergy with a secondary skin infection. Antibiotic was prescribed. I paid almost $600. (She was only seen once by the Dr. Pilny.) When I dropped off my rabbit to have the stitches removed (from the biopsy) and pick up the antibiotics I asked whether the technician could cut the nails on her hind legs while she was at it. A charge of $21 appeared on the bill. I said that I would have preferred to be told in advance that they charge for nail clipping (especially since I just left more than $600 with them) and the receptionist's response was "Oh, well..." I emailed Dr. Pilny voicing my disapproval, no response. The infection went away briefly, then returned worse than ever. I emailed both doctors, Dr. Pilny (twice) and Dr. Wilson, asking whether there was anything else we could try, but never got a response. I think this place primarily cares about money, not about its patients and their owners.

1
★☆☆☆☆

I definitely would not recommend this place. Most of the five-star reviews sound like they were written by a PR agency. (No typos etc...) The first time I took one of my rabbits there because he had an abscess. When I voiced my surprise at the projected bill for the removal of the abscess ($750), the technician (Lorelei) said that they charge more because they are at an expensive location. Recently, I gave them another try because there are very few rabbit-savvy vets in the city. I took one of my rabbits there because she had what appeared like a serious skin condition. A biopsy and culture was performed and the conclusion was that she had an allergy with a secondary skin infection. Antibiotic was prescribed. I paid almost $600. (She was only seen once by the Dr. Pilny.) When I dropped off my rabbit to have the stitches removed (from the biopsy) and pick up the antibiotics I asked whether the technician could cut the nails on her hind legs while she was at it. A charge of $21 appeared on the bill. I said that I would have preferred to be told in advance that they charge for nail clipping (especially since I just left more than $600 with them) and the receptionist's response was "Oh, well..." I emailed Dr. Pilny voicing my disapproval, no response. The infection went away briefly, then returned worse than ever. I emailed both doctors, Dr. Pilny (twice) and Dr. Wilson, asking whether there was anything else we could try, but never got a response. I think this place primarily cares about money, not about its patients and their owners.

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I have mixed thoughts about CA&E. Our pigeons have been going there since we have had them. They have been seen by Dr. Pesek, Dr. Wilson and Dr. Starkey, each of whom has brought a range of skills and knowledge to the job, each of which has had a unique and talented approach to the practice. I am, however, now puzzled for a couple reasons. First, one of our birds ate the wrong thing, and was committed to care ?? surgery &c. ?? at CA&E. The surgery was difficult, and not entirely successful; I am unqualified to assess this. But a couple days later, when I went to see our baby, she had developed pneumonia. This had apparently escaped the attention of the CA&E staffer bringing the bird to the visit ?? though the gasping and wheezing and rales were audible and obvious. Clearly no one else had reported it to her attending vet, who was visibly surprised when I pointed this out to him. Yet CA&E staff and management adamantly asserted that they had not been negligent, and no one had been "blind-sided". Second, one of our hens has a recurrent bacterial infection ?? quite distinctively endosporaceous (I am quite able to see it in a simple test easy to do at home) and probably Clostridia. The courses of treatment have been generally ineffective. As a consequence of these two problems arising since the beginning of this year, what would have been a ringing endorsement a year or so ago is now at best lukewarm acknowledgement. CA&E is sort of the only show in town, and consequently very busy. The result is, perhaps, a practice that is less able to deliver quality care with the resources available; among other things, as this is being written, the practice will be without a board-certified avian specialist, and given the paucity of people with that qualification, is unlikely to readily find comparably qualified replacements for the two it has lost in the last year and a half. There are few alternatives: AMC appears overall to be in disarray, and there have been periods of discontinuity in its avian & exotic practice. The other experienced ?? in avian practice, board certified ?? vets in the area (some former CA&E staff) do not have full-time practices in Manhattan. My current view is cautious use, with strong patient-advocacy both in terms of insisting on clear and well understood plans of treatment, and knowing when to say "no".

2
★★☆☆☆

I have mixed thoughts about CA&E. Our pigeons have been going there since we have had them. They have been seen by Dr. Pesek, Dr. Wilson and Dr. Starkey, each of whom has brought a range of skills and knowledge to the job, each of which has had a unique and talented approach to the practice. I am, however, now puzzled for a couple reasons. First, one of our birds ate the wrong thing, and was committed to care ?? surgery &c. ?? at CA&E. The surgery was difficult, and not entirely successful; I am unqualified to assess this. But a couple days later, when I went to see our baby, she had developed pneumonia. This had apparently escaped the attention of the CA&E staffer bringing the bird to the visit ?? though the gasping and wheezing and rales were audible and obvious. Clearly no one else had reported it to her attending vet, who was visibly surprised when I pointed this out to him. Yet CA&E staff and management adamantly asserted that they had not been negligent, and no one had been "blind-sided". Second, one of our hens has a recurrent bacterial infection ?? quite distinctively endosporaceous (I am quite able to see it in a simple test easy to do at home) and probably Clostridia. The courses of treatment have been generally ineffective. As a consequence of these two problems arising since the beginning of this year, what would have been a ringing endorsement a year or so ago is now at best lukewarm acknowledgement. CA&E is sort of the only show in town, and consequently very busy. The result is, perhaps, a practice that is less able to deliver quality care with the resources available; among other things, as this is being written, the practice will be without a board-certified avian specialist, and given the paucity of people with that qualification, is unlikely to readily find comparably qualified replacements for the two it has lost in the last year and a half. There are few alternatives: AMC appears overall to be in disarray, and there have been periods of discontinuity in its avian & exotic practice. The other experienced ?? in avian practice, board certified ?? vets in the area (some former CA&E staff) do not have full-time practices in Manhattan. My current view is cautious use, with strong patient-advocacy both in terms of insisting on clear and well understood plans of treatment, and knowing when to say "no".

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.

Most veterinarians in our area treat cats and dogs in their practice. They may have studied other species in school, but their knowlege is based on their practice. The Internet, breeders and pet stores are full of misinformation about the care and treatment of so-called exotic pets. If you value your bird, iguana, rabbit or guinea pig as a beloved family member, you should seek out a vet whose practice centers around these animals. The Center for Avian & Exotic Medicine does not treat dogs and cats, only the exotics. I have visited Dr. Linda Pacek with my guinea pigs and been rewarded with excellent care and advice. She truly loves guinea pigs and has a few of her own. Her understanding of their physiology and diseases is outstanding. I also know that the Center has an outstanding avian and reptile practice. The staff are friendly and know a lot about exotic animals themselves. The office is airy and pleasant with some resident feathered friends chirping in the windows. The Center is also rescue friendly and usually has animals up for adoption. Exotic vets are expensive, and the Center follows that trend but they are the only viable alternative in the NYC area.

3
★★★☆☆

Most veterinarians in our area treat cats and dogs in their practice. They may have studied other species in school, but their knowlege is based on their practice. The Internet, breeders and pet stores are full of misinformation about the care and treatment of so-called exotic pets. If you value your bird, iguana, rabbit or guinea pig as a beloved family member, you should seek out a vet whose practice centers around these animals. The Center for Avian & Exotic Medicine does not treat dogs and cats, only the exotics. I have visited Dr. Linda Pacek with my guinea pigs and been rewarded with excellent care and advice. She truly loves guinea pigs and has a few of her own. Her understanding of their physiology and diseases is outstanding. I also know that the Center has an outstanding avian and reptile practice. The staff are friendly and know a lot about exotic animals themselves. The office is airy and pleasant with some resident feathered friends chirping in the windows. The Center is also rescue friendly and usually has animals up for adoption. Exotic vets are expensive, and the Center follows that trend but they are the only viable alternative in the NYC area.

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Latest reviews from Citysearch.

.

When your pet is in their hospital, and the pet dies, they send flowers and a sympathy card. I got one when my bird died. I was talking to someone who knows their florists, and apparently they send lots of flowers.

1
★☆☆☆☆

When your pet is in their hospital, and the pet dies, they send flowers and a sympathy card. I got one when my bird died. I was talking to someone who knows their florists, and apparently they send lots of flowers.

.

I have been a client here since this practice first opened and only seen them improve. At first, their vets seemed a bit novice, but they have found a group of doctors now who are that perfect mix of insanely smart with a great bedside manner. They may be the only "game-in-town" but it's because they are the only ones who do it right!

5
★★★★★

I have been a client here since this practice first opened and only seen them improve. At first, their vets seemed a bit novice, but they have found a group of doctors now who are that perfect mix of insanely smart with a great bedside manner. They may be the only "game-in-town" but it's because they are the only ones who do it right!

Pros: Great combination of compassion and competence!

.

I have mixed thoughts about CA&E. Our pigeons have been going there since we have had them. They have been seen by Dr. Pesek, Dr. Wilson and Dr. Starkey, each of whom has brought a range of skills and knowledge to the job, each of which has had a unique and talented approach to the practice. I am, however, now puzzled for a couple reasons. First, one of our birds ate the wrong thing, and was committed to care ?? surgery &c. ?? at CA&E. The surgery was difficult, and not entirely successful; I am unqualified to assess this. But a couple days later, when I went to see our baby, she had developed pneumonia. This had apparently escaped the attention of the CA&E staffer bringing the bird to the visit ?? though the gasping and wheezing and rales were audible and obvious. Clearly no one else had reported it to her attending vet, who was visibly surprised when I pointed this out to him. Yet CA&E staff and management adamantly asserted that they had not been negligent, and no one had been "blind-sided". Second, one of our hens has a recurrent bacterial infection ?? quite distinctively endosporaceous (I am quite able to see it in a simple test easy to do at home) and probably Clostridia. The courses of treatment have been generally ineffective, nor have suggestions for addressing both the acute immediate infection and the problem of recurrence been addressed in inquiries. As a consequence of these two problems arising since the beginning of this year, what would have been a ringing endorsement is now at best lukewarm acknowledgement. There are few alternatives: AMC appears overall to be in disarray, and there have been periods of discontinuity in its avian & exotic practice. The other experienced ?? in avian practice, board certified ?? vets in the area (some former CA&E staff) do not have full-time practices in Manhattan. CA&E is sort of the only show in town, in that sense. The result is, perhaps, a practice that is less able to deliver quality care with the resources available (e. g., Dr. Pesek, the most experienced vet on staff, is no longer there; Ms. Maguire, her replacement, is a "journeyman" ("resident") vet and not board certified yet). My current view is cautious use, with strong patient-advocacy both in terms of insisting on clear and well understood plans of treatment, and knowing when to say "no".

2
★★☆☆☆

I have mixed thoughts about CA&E. Our pigeons have been going there since we have had them. They have been seen by Dr. Pesek, Dr. Wilson and Dr. Starkey, each of whom has brought a range of skills and knowledge to the job, each of which has had a unique and talented approach to the practice. I am, however, now puzzled for a couple reasons. First, one of our birds ate the wrong thing, and was committed to care ?? surgery &c. ?? at CA&E. The surgery was difficult, and not entirely successful; I am unqualified to assess this. But a couple days later, when I went to see our baby, she had developed pneumonia. This had apparently escaped the attention of the CA&E staffer bringing the bird to the visit ?? though the gasping and wheezing and rales were audible and obvious. Clearly no one else had reported it to her attending vet, who was visibly surprised when I pointed this out to him. Yet CA&E staff and management adamantly asserted that they had not been negligent, and no one had been "blind-sided". Second, one of our hens has a recurrent bacterial infection ?? quite distinctively endosporaceous (I am quite able to see it in a simple test easy to do at home) and probably Clostridia. The courses of treatment have been generally ineffective, nor have suggestions for addressing both the acute immediate infection and the problem of recurrence been addressed in inquiries. As a consequence of these two problems arising since the beginning of this year, what would have been a ringing endorsement is now at best lukewarm acknowledgement. There are few alternatives: AMC appears overall to be in disarray, and there have been periods of discontinuity in its avian & exotic practice. The other experienced ?? in avian practice, board certified ?? vets in the area (some former CA&E staff) do not have full-time practices in Manhattan. CA&E is sort of the only show in town, in that sense. The result is, perhaps, a practice that is less able to deliver quality care with the resources available (e. g., Dr. Pesek, the most experienced vet on staff, is no longer there; Ms. Maguire, her replacement, is a "journeyman" ("resident") vet and not board certified yet). My current view is cautious use, with strong patient-advocacy both in terms of insisting on clear and well understood plans of treatment, and knowing when to say "no".

Pros: the only full-service game in town

Cons: may have outgrown its resources and capacity

.

I had been to 2 other vets with my parakeet, and been told there was nothing they could do, before I found the Center. The initial doctor was so thorough, and had a whole plan for how to actually find out what was wrong with Kiwi. They were amazing, did some tests, and after a few days in the hospital, i was able to take him home. The staff was professional, and I can't say enough about what a great experience it was. I will certainly be back there, hopefully for a wellness checkup! If only human doctors were as compassionate and thorough as these great vets!

5
★★★★★

I had been to 2 other vets with my parakeet, and been told there was nothing they could do, before I found the Center. The initial doctor was so thorough, and had a whole plan for how to actually find out what was wrong with Kiwi. They were amazing, did some tests, and after a few days in the hospital, i was able to take him home. The staff was professional, and I can't say enough about what a great experience it was. I will certainly be back there, hopefully for a wellness checkup! If only human doctors were as compassionate and thorough as these great vets!

Pros: The vets really know about birds- not cats and dogs!

Cons: None

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