Northwest Face & Body

★★★★☆
  • 3100 Carillon Pt

    Kirkland, WA 98033

    Map & Directions
  • 425-576-1700

About Northwest Face & Body

Hours
M-F 8-5
Reservations
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Health & Medical

Health & Medical
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I had an amazing experience at NW Face. After being referred by a person who worked there for a consultation, I went to the Kirkland office at Carillon Point. I was a little bit nervous, but the staff was friendly and warm from the

3
★★★★★

I had an amazing experience at NW Face. After being referred by a person who worked there for a consultation, I went to the Kirkland office at Carillon Point. I was a little bit nervous, but the staff was friendly and warm from the

.

This is the place to go for QUALIFIED medical help. They are so helpful! From appointment reminders via e-mail and a website that has info on it. I just LOVE Dr. Voss! SHe fixed my skin problems and offered something else too. And Carillon

3
★★★★★

This is the place to go for QUALIFIED medical help. They are so helpful! From appointment reminders via e-mail and a website that has info on it. I just LOVE Dr. Voss! SHe fixed my skin problems and offered something else too. And Carillon

.

I had an appt. at Dr. Voss' Seattle NW Face location at 8 am. A couple of days before the appt., I received a confirmation call stating that the appt. was at 8 am. When I arrived at my appt., the receptionist said that my appt. had been at 7:45 am and I had missed it.

In trying to understand what happened, I asked whether she meant that I was to have been there 15 minutes early for my 8 am appt. (because no one had mentioned being early), whereupon the receptionist became acidly condescending, shouting, "YOU did not HAVE an 8 am appt.! YOU had a 7:45 appt.! The doctor cannot SEE you NOW because you are LATE! You will have to reSCHEDule!!"

It was the weirdest thing because even if I had indeed missed an appt., it's not common or necessary for a receptionist to be rude and aggressivie in that type of situation. Further, I'm certain it was NW Face's error. In summary, NW Face has two problems--inaccurate scheduling and an unstable receptionist. There's an excellent dermatology practice very nearby--skip NW Face.

0
★☆☆☆☆

I had an appt. at Dr. Voss' Seattle NW Face location at 8 am. A couple of days before the appt., I received a confirmation call stating that the appt. was at 8 am. When I arrived at my appt., the receptionist said that my appt. had been at 7:45 am and I had missed it.

In trying to understand what happened, I asked whether she meant that I was to have been there 15 minutes early for my 8 am appt. (because no one had mentioned being early), whereupon the receptionist became acidly condescending, shouting, "YOU did not HAVE an 8 am appt.! YOU had a 7:45 appt.! The doctor cannot SEE you NOW because you are LATE! You will have to reSCHEDule!!"

It was the weirdest thing because even if I had indeed missed an appt., it's not common or necessary for a receptionist to be rude and aggressivie in that type of situation. Further, I'm certain it was NW Face's error. In summary, NW Face has two problems--inaccurate scheduling and an unstable receptionist. There's an excellent dermatology practice very nearby--skip NW Face.

Cons: Rude staff

.

I can't really comment on the expertise of the services, since my problem is actually getting them to honor appointments. The first time I tried booking an appt I was taken aback by how rude the receptionist was. After waiting 3 weeks for an appt that fit my schedule, the office called me a few hours before the appt to say there was an emergency and they had to reschedule. We picked another day, and when I showed up, after taking more time off work and driving 40 minutes, the receptionist told me that I had no appointment that day. She told me that provider didn't even work on that day. Then when she looked up my account, she claimed it showed I had cancelled the appointment, and then went on to say it was impossible I even had that appointment because the provider didn't work on Fridays. Only after I turned down the offer for another appointment did she say a very lame "I'm sorry" and went back to work.
I felt totally disrespected. This clinic was a complete waste of my time!!!!!!!

0
★☆☆☆☆

I can't really comment on the expertise of the services, since my problem is actually getting them to honor appointments. The first time I tried booking an appt I was taken aback by how rude the receptionist was. After waiting 3 weeks for an appt that fit my schedule, the office called me a few hours before the appt to say there was an emergency and they had to reschedule. We picked another day, and when I showed up, after taking more time off work and driving 40 minutes, the receptionist told me that I had no appointment that day. She told me that provider didn't even work on that day. Then when she looked up my account, she claimed it showed I had cancelled the appointment, and then went on to say it was impossible I even had that appointment because the provider didn't work on Fridays. Only after I turned down the offer for another appointment did she say a very lame "I'm sorry" and went back to work.
I felt totally disrespected. This clinic was a complete waste of my time!!!!!!!

Pros: none

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Dr. Allegra is a master. His intelligence and elegance shines through in his work. It is pretty hard to find anyone more critical than me and he has made me so happy with the procedures I have had done. He always understands how I am feeling and what it is I am asking of him. It is very scary to trust your beauty to anyone, but Dr. Allegra is very trustworthy and has exceeded my hopes each time. He has performed upper and lower eye surgery on me a few years back. Recently, he reshaped my nose and enhanced my face with a small chin implant. I love it all! I feel so grateful to have connected with Dr. Allegra and to feel so good about the way I look again.

2
★★★★★

Dr. Allegra is a master. His intelligence and elegance shines through in his work. It is pretty hard to find anyone more critical than me and he has made me so happy with the procedures I have had done. He always understands how I am feeling and what it is I am asking of him. It is very scary to trust your beauty to anyone, but Dr. Allegra is very trustworthy and has exceeded my hopes each time. He has performed upper and lower eye surgery on me a few years back. Recently, he reshaped my nose and enhanced my face with a small chin implant. I love it all! I feel so grateful to have connected with Dr. Allegra and to feel so good about the way I look again.

Pros: Excellent results, fast healing, great location

Cons: The office staff can be downright rude or just act like they don't care, but just put up with it as it is worth it

.

Through NW Face I've experienced great results from injectables! The providers are sensitive, caring, and listen to your needs to get the desired results. They go above and beyond the call of duty to make your experience with NW Face enjoyable and satisfactory. The staff is friendly and knowledgeable about the many many products and services that are offered. I would highly recommend going to Northwest Face for all of your beautification needs!

2
★★★★☆

Through NW Face I've experienced great results from injectables! The providers are sensitive, caring, and listen to your needs to get the desired results. They go above and beyond the call of duty to make your experience with NW Face enjoyable and satisfactory. The staff is friendly and knowledgeable about the many many products and services that are offered. I would highly recommend going to Northwest Face for all of your beautification needs!

 

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