Ridley, Miriam E, Md - Horizon Eye Care

★★★☆☆
35.1752 -80.7993
Map and Directions to Horizon Eye Care

704-365-0555

135 S Sharon Amity Rd # 100

Charlotte, NC

28211

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About Ridley, Miriam E, Md - Horizon Eye Care

Health & Medical

Health & Medical
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Reviews 1 - 6 of 6.
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I have tried contacts several times without success until seeing a dr at horizon. Now I am in bifocal lenses for astigmatism and see great! Other DR's told me they couldn't correct both. I would definitely refer anyone to them. Their front waiting area seems crowded but I was called right away. Too many times, only angry people write in. I was very satisfied and I'll be back!

5
★★★★★

I have tried contacts several times without success until seeing a dr at horizon. Now I am in bifocal lenses for astigmatism and see great! Other DR's told me they couldn't correct both. I would definitely refer anyone to them. Their front waiting area seems crowded but I was called right away. Too many times, only angry people write in. I was very satisfied and I'll be back!

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I have been coming to the office on Sharon Amity road for at least seven years. I have a predisposition to glaucoma as it runs in the family(Mom had it) and I have one of the conditions leading up to it. Because it is a medical condition, my health insurance pays for the visit and I pay my co-pay up front at the initial registration. I have NEVER been seen on time for an appointment. Come in and register for a 10:30am appointment and don't even get called until 11:30am. The year before last , I sat there for over an hour and fifteen minutes and finally went up to the desk to ask if they forgot about me. The reply from the moronic receptionist was "well, did you sign the list? Are you kidding me? I am just going to come in and sit down and not tell them I am there to see a physician. I finally got in and complained bitterly to the technician and she must have said something to the Dr. as he was quite cool to me. It seems some one never alerted them (they told me they have a lighting system which alerts them to a patient waiting). They have no regard for your time and like the previous poster above, I should charge them for my time. Just today, I got an EOB from my insurance provider and on it, I saw a charge for $70.00 for a "diagnostic service". Because my condition is a medical one, I only have to pay the co-pay and no other charge out of pocket according to my plan provider. I have had to call them last three years in a row to fight or question a bill that I am not liable for. I am sick of dealing with this inept practice and I am tired of being treated like cattle. How they keep patients coming back is any one's guess. This is it for me!

1
★☆☆☆☆

I have been coming to the office on Sharon Amity road for at least seven years. I have a predisposition to glaucoma as it runs in the family(Mom had it) and I have one of the conditions leading up to it. Because it is a medical condition, my health insurance pays for the visit and I pay my co-pay up front at the initial registration. I have NEVER been seen on time for an appointment. Come in and register for a 10:30am appointment and don't even get called until 11:30am. The year before last , I sat there for over an hour and fifteen minutes and finally went up to the desk to ask if they forgot about me. The reply from the moronic receptionist was "well, did you sign the list? Are you kidding me? I am just going to come in and sit down and not tell them I am there to see a physician. I finally got in and complained bitterly to the technician and she must have said something to the Dr. as he was quite cool to me. It seems some one never alerted them (they told me they have a lighting system which alerts them to a patient waiting). They have no regard for your time and like the previous poster above, I should charge them for my time. Just today, I got an EOB from my insurance provider and on it, I saw a charge for $70.00 for a "diagnostic service". Because my condition is a medical one, I only have to pay the co-pay and no other charge out of pocket according to my plan provider. I have had to call them last three years in a row to fight or question a bill that I am not liable for. I am sick of dealing with this inept practice and I am tired of being treated like cattle. How they keep patients coming back is any one's guess. This is it for me!

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I am so MAD. We have gone to Horizon Eye care since 1988. We buy their contacts from them even though they are much higher because Kelly in contact dept is great and we are loyal. The exam is usually $190 and up if you want glasses and contacts. They charge a premium for contacts. When my daughter needed stronger lenses in her Kate Spades which we bought from Horizon for $500 they said they would charge $270 to put new lenses in.
So we went to Belk and they sold her new Brooks Bros or Versace frames (can't remember which) and lenses for $320.
Anyway,husband is out of contacts and I made an appt. for glasses and contacts prescription. I also asked for my pupillary distance number so I can use my current Horizon prescription online at that great Clark Howard site. That is all they need to sell me eyeglasses for both of us once we get a prescription.
They refused.
V angry but calmly I asked them if they were willing to lose a family of 4 as customers over this and they said yes.

1
★☆☆☆☆

I am so MAD. We have gone to Horizon Eye care since 1988. We buy their contacts from them even though they are much higher because Kelly in contact dept is great and we are loyal. The exam is usually $190 and up if you want glasses and contacts. They charge a premium for contacts. When my daughter needed stronger lenses in her Kate Spades which we bought from Horizon for $500 they said they would charge $270 to put new lenses in.
So we went to Belk and they sold her new Brooks Bros or Versace frames (can't remember which) and lenses for $320.
Anyway,husband is out of contacts and I made an appt. for glasses and contacts prescription. I also asked for my pupillary distance number so I can use my current Horizon prescription online at that great Clark Howard site. That is all they need to sell me eyeglasses for both of us once we get a prescription.
They refused.
V angry but calmly I asked them if they were willing to lose a family of 4 as customers over this and they said yes.

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My wife had an eye appointment scheduled one year in advance. The appointment time was 1:10 p.m. We were finally able to see the doctor at 3:07 p.m. To add to the insult, no apologies were extended and the doctor was in the room for 4 and 1/2 minutes. To say we were disappointed is an understatement. Under no circumstances will myself or my wife visit Horizon again. A total outrage of service along with a total disregard for anyone else's time. I should bill Horizon for our wasted time. No "stars" at all.

1
★☆☆☆☆

My wife had an eye appointment scheduled one year in advance. The appointment time was 1:10 p.m. We were finally able to see the doctor at 3:07 p.m. To add to the insult, no apologies were extended and the doctor was in the room for 4 and 1/2 minutes. To say we were disappointed is an understatement. Under no circumstances will myself or my wife visit Horizon again. A total outrage of service along with a total disregard for anyone else's time. I should bill Horizon for our wasted time. No "stars" at all.

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The staff at Horizon are great. They really care about your experience and the doctors are at the top of the field. The location is a little busy and parking can be tough, but overall great office and has other locations.

4
★★★★☆

The staff at Horizon are great. They really care about your experience and the doctors are at the top of the field. The location is a little busy and parking can be tough, but overall great office and has other locations.

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Horizon Eye Center is where I go to get my eyes checked, my presciption filled,and either my contact lenses or eye glasses from. I would recommend Horizon Eye Center to anybody with vision problems.

5
★★★★★

Horizon Eye Center is where I go to get my eyes checked, my presciption filled,and either my contact lenses or eye glasses from. I would recommend Horizon Eye Center to anybody with vision problems.

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