alta dermatology & skin care center

★★★☆☆

About alta dermatology & skin care center

Categories
  • Doctors
  • Dermatologists

Health & Medical

Health & Medical
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Jane M. Lee, MD

18 Bridge Street Metuchen, NJ

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Peter Y. Lee, MD

18 Bridge Street Metuchen, NJ

3.0 2
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I HAD A HORRIBLE EXPERIENCE!!!!!!! I waited two months to have an appointment and when the day finally arrived I wouldn't be seen because one part of the new patient registration form was almost illegal to sign. I don't have insurance and was going to pay out of pocket so I couldn't sign that part of the form. When i told the lady at the desk the issue she said "NO THE DOCTOR WILL NOT SEE YOU UNLESS EVERYTHING ON THIS FORM IS SIGNED. THIS IS A MEDICAL OFFICE WE DO NOT ACCEPT HALF SIGNED FORMS EVER". I was surprised how unprofessional and idiotic they were acting because I could not sign allowing the office to file claims on my insurance because i DO NOT HAVE ANY!!! I would not recommend this place because the secretaries were very rude and not understanding. They even went to ask the Doctor about the form and NOT ONCE did he come out to hear the issue. I'm sure I'm not the only one who had this issue because a lot of people don't have insurance that covers skin care. Horrible, Horrible costumer service. I will surely pass on my experience to anyone who is planning to go to a Dermatologist. If they treated me that way I can only imagine how they would treat a real problem. Now I have to call another dermatologist and wait another 3-4 months :(

1
★☆☆☆☆

I HAD A HORRIBLE EXPERIENCE!!!!!!! I waited two months to have an appointment and when the day finally arrived I wouldn't be seen because one part of the new patient registration form was almost illegal to sign. I don't have insurance and was going to pay out of pocket so I couldn't sign that part of the form. When i told the lady at the desk the issue she said "NO THE DOCTOR WILL NOT SEE YOU UNLESS EVERYTHING ON THIS FORM IS SIGNED. THIS IS A MEDICAL OFFICE WE DO NOT ACCEPT HALF SIGNED FORMS EVER". I was surprised how unprofessional and idiotic they were acting because I could not sign allowing the office to file claims on my insurance because i DO NOT HAVE ANY!!! I would not recommend this place because the secretaries were very rude and not understanding. They even went to ask the Doctor about the form and NOT ONCE did he come out to hear the issue. I'm sure I'm not the only one who had this issue because a lot of people don't have insurance that covers skin care. Horrible, Horrible costumer service. I will surely pass on my experience to anyone who is planning to go to a Dermatologist. If they treated me that way I can only imagine how they would treat a real problem. Now I have to call another dermatologist and wait another 3-4 months :(

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This is a great doctors office!!! They are friendly and very patient. I say that because I forgot to get my referral from my primary and they took care of everything..They did not turn us away! I am proud to take my kids to this office! My daughter had a really bad rash on her hands and they took really good care of her.

5
★★★★★

This is a great doctors office!!! They are friendly and very patient. I say that because I forgot to get my referral from my primary and they took care of everything..They did not turn us away! I am proud to take my kids to this office! My daughter had a really bad rash on her hands and they took really good care of her.

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