Watchlight Alarm Inc

★★☆☆☆
  • 111 S Marshall Ave 101

    El Cajon, CA 92020

    Map & Directions
  • 619-442-9595

Business Services

Business Services
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Lousy service. Got burgeralized less than 2 months after switching and the system failed on thier end. They won't talk to me or take responsibility. I e-mailed my complaint and called cs, After telling me they never got my email she proceded to tell me our system was not activated during the said time even though I never actually said anything verbally to the cs rep. The "supervisor" then said they had to check the buffers to see if the system was actually activated. Police report says all evidence points to the alarm being on. I am still waiting for the "supervisor to return my calls.

1
★☆☆☆☆

Lousy service. Got burgeralized less than 2 months after switching and the system failed on thier end. They won't talk to me or take responsibility. I e-mailed my complaint and called cs, After telling me they never got my email she proceded to tell me our system was not activated during the said time even though I never actually said anything verbally to the cs rep. The "supervisor" then said they had to check the buffers to see if the system was actually activated. Police report says all evidence points to the alarm being on. I am still waiting for the "supervisor to return my calls.

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Bad experience. After cancelling our non-working system we got auto-billed for the next year's billing. Tried to remedy and reason but received a robotic reply "sorry... it's in the contract that cancellations need to be received in writing and we never do refunds". Feel ripped-off paying for two years of service never rendered with no consideration that there may have been a customer service miscommunication. Several hundred dollars down the drain. I wouldn't trust my security to this outfit. Caveat emptor.

1
★☆☆☆☆

Bad experience. After cancelling our non-working system we got auto-billed for the next year's billing. Tried to remedy and reason but received a robotic reply "sorry... it's in the contract that cancellations need to be received in writing and we never do refunds". Feel ripped-off paying for two years of service never rendered with no consideration that there may have been a customer service miscommunication. Several hundred dollars down the drain. I wouldn't trust my security to this outfit. Caveat emptor.

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This is a local Alarm system company. They also do the monitoring, so if you aren't home they will call the police if you do not answer your phone when they call. We had just such an experience and when they couldn't reach us they phoned the police.Then they called our cell phone to tell us we had an attempted break-in. Great job! We sure feel more secure, knowing they are monitoring our home when we are sleeping or away. They are a really great deal. They will customize your home the way you want it. They are also the lowest priced monitoring service I've ever heard of. Their monitoring service is in El Cajon, Ca. I would highly recommend them to anyone who is desiring this service.

5
★★★★★

This is a local Alarm system company. They also do the monitoring, so if you aren't home they will call the police if you do not answer your phone when they call. We had just such an experience and when they couldn't reach us they phoned the police.Then they called our cell phone to tell us we had an attempted break-in. Great job! We sure feel more secure, knowing they are monitoring our home when we are sleeping or away. They are a really great deal. They will customize your home the way you want it. They are also the lowest priced monitoring service I've ever heard of. Their monitoring service is in El Cajon, Ca. I would highly recommend them to anyone who is desiring this service.

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