MaidPro Salt Lake

★★★★☆
Professional home cleaning services.
  • 4796 S Fortuna Way

    Salt Lake City, UT 84124

    Map & Directions
  • 801-352-7070

4.0303 33
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I just had MaidPro do a Christmas cleaning for my home and also for my parents house in Sandy. They did a great job getting our house ready for the all the people I had coming and also sprucing up for my Mom. We had to change arrival

3
★★★★★

I just had MaidPro do a Christmas cleaning for my home and also for my parents house in Sandy. They did a great job getting our house ready for the all the people I had coming and also sprucing up for my Mom. We had to change arrival

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I love MAIDPRO! They have been cleaning for a while now, both for my mom and for my home and I couldn't be happier. They do a great job and on top of that they tend to find things I lose every week due to our cluttery house/kids and get it

3
★★★★★

I love MAIDPRO! They have been cleaning for a while now, both for my mom and for my home and I couldn't be happier. They do a great job and on top of that they tend to find things I lose every week due to our cluttery house/kids and get it

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To start off, the boys actually did an ok job. But dealing with Byron is not worth returning to that business. He does not care about pleasing customers. I received sarcastic emails when I had questions. I feel I was labeled a "Voucher

3
★★★★★

To start off, the boys actually did an ok job. But dealing with Byron is not worth returning to that business. He does not care about pleasing customers. I received sarcastic emails when I had questions. I feel I was labeled a "Voucher

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This company is one of the few companies out there that actually stands behind what they say and delivers high quality cleaning.

I have had other cleaners that break things or steal things and have never had a problem with MaidPro. They are great to work with and always respond to my needs. I like that fact that i can email in feedback/schedule changes automatically as well as get my appointment confirmed via email. I travel alot and this saves me time and money since i am always on the road. Highly recommend!

5
★★★★★

This company is one of the few companies out there that actually stands behind what they say and delivers high quality cleaning.

I have had other cleaners that break things or steal things and have never had a problem with MaidPro. They are great to work with and always respond to my needs. I like that fact that i can email in feedback/schedule changes automatically as well as get my appointment confirmed via email. I travel alot and this saves me time and money since i am always on the road. Highly recommend!

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I have been meaning to write a review on this company since my mom started service with them, but i have been busy. My mother is undergoing a second round of Chemo treatments for her cancer and for about the last 4 months has been part of a local Cancer foundations house cleaning helpers program which MaidPro provides. I can't tell you what a benefit the cleaners have been to my mother during this time. She is weak from the cancer treatments and it is hard for her to do simple tasks like vacuuming and mopping. These guys do a great job in alleviating some of this burden from her so she can focus on her treatments and getting better. \nShe is always telling me without these guys coming once a week i would be more stressed out and it really helps to brighten my day when i know the house will be taken care of. \nIn particular the owner Byron, does a wonderful job in interacting with me as well as my mom on the scheduled visit days and working around her chemo schedule. We have had to cancel last minute cleanings because she was too sick or had a change in appointments and he has been great to work with in understanding our situation. \nThe cleaners they send out are wonderful and flexible in her needs that visit. \nAll in all such a wonderful program, company and people to work with and i just wanted to let everyone know how much my mom appreciates the service and how it really is helping her during this tough time.

2
★★★★★

I have been meaning to write a review on this company since my mom started service with them, but i have been busy. My mother is undergoing a second round of Chemo treatments for her cancer and for about the last 4 months has been part of a local Cancer foundations house cleaning helpers program which MaidPro provides. I can't tell you what a benefit the cleaners have been to my mother during this time. She is weak from the cancer treatments and it is hard for her to do simple tasks like vacuuming and mopping. These guys do a great job in alleviating some of this burden from her so she can focus on her treatments and getting better. \nShe is always telling me without these guys coming once a week i would be more stressed out and it really helps to brighten my day when i know the house will be taken care of. \nIn particular the owner Byron, does a wonderful job in interacting with me as well as my mom on the scheduled visit days and working around her chemo schedule. We have had to cancel last minute cleanings because she was too sick or had a change in appointments and he has been great to work with in understanding our situation. \nThe cleaners they send out are wonderful and flexible in her needs that visit. \nAll in all such a wonderful program, company and people to work with and i just wanted to let everyone know how much my mom appreciates the service and how it really is helping her during this tough time.

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When I reserved an appointment for a house cleaning, the customer service women was very nice and helpful. However I was under the impression that once I gave my credit card information, my appointment was reserved, unless I called 24 hours before reserved appt time to cancel. I was not informed that I had to confirm 24 hours before scheduled time. I had reserved the appt 2 days prior for Fri Jan 13th and the women was nice enough to squeeze me in on such short notice. \n I didn't realize my phone battery went dead Thurs until early Friday afternoon when I noticed a missed phone call and voice mail from maid pro's Byron Bailey. He had also sent me an email which I didn't see until that afternoon as well calling to confirm for Fri Jan 13th. I had also given maid pro a secondary number with the (518) area code, which is my husband's number, to call just in case no one got through to me. My husband said he never received any calls or messages from Maid Pro at all.\n I called Byron Bailey from his Sandy office on Fri 1/13 at around 12pm to tell him that I was confused and misinformed thinking that if I gave my credit card number then my appt was already reserved. I also told him about the phone situation and how he only called the first number and he didn't try the second one, since I just realized that I was having issues with the primary number I gave him. \n I was upset and trying to understand the situation, but Byron Bailey was getting upset and somewhat yelling right back at me. This further upset me more because since he is with customer service, I assumed that he is supposed to resolve any issues that customers may have. Instead, he kept on repeating company policy and ""that's the way it is here."" I understand Maid Pro's policy and it was not necessary to keep repeating it. I didn't feel like he was listening to me and telling me what my options are.\n I am writing this, not because I want any compensation or any more service, but to say that Byron Bailey was not professional with me at all when an issue was presented; and that he left a poor reflection on your company. If he had a calm demeanor and a ""willing to help"" attitude, my issue could have been resolved instantly with no problem at all. I am a very understanding and nice person so I don't understand how this situation escalated as it did. Thank you for taking the time to read this.

0
★☆☆☆☆

When I reserved an appointment for a house cleaning, the customer service women was very nice and helpful. However I was under the impression that once I gave my credit card information, my appointment was reserved, unless I called 24 hours before reserved appt time to cancel. I was not informed that I had to confirm 24 hours before scheduled time. I had reserved the appt 2 days prior for Fri Jan 13th and the women was nice enough to squeeze me in on such short notice. \n I didn't realize my phone battery went dead Thurs until early Friday afternoon when I noticed a missed phone call and voice mail from maid pro's Byron Bailey. He had also sent me an email which I didn't see until that afternoon as well calling to confirm for Fri Jan 13th. I had also given maid pro a secondary number with the (518) area code, which is my husband's number, to call just in case no one got through to me. My husband said he never received any calls or messages from Maid Pro at all.\n I called Byron Bailey from his Sandy office on Fri 1/13 at around 12pm to tell him that I was confused and misinformed thinking that if I gave my credit card number then my appt was already reserved. I also told him about the phone situation and how he only called the first number and he didn't try the second one, since I just realized that I was having issues with the primary number I gave him. \n I was upset and trying to understand the situation, but Byron Bailey was getting upset and somewhat yelling right back at me. This further upset me more because since he is with customer service, I assumed that he is supposed to resolve any issues that customers may have. Instead, he kept on repeating company policy and ""that's the way it is here."" I understand Maid Pro's policy and it was not necessary to keep repeating it. I didn't feel like he was listening to me and telling me what my options are.\n I am writing this, not because I want any compensation or any more service, but to say that Byron Bailey was not professional with me at all when an issue was presented; and that he left a poor reflection on your company. If he had a calm demeanor and a ""willing to help"" attitude, my issue could have been resolved instantly with no problem at all. I am a very understanding and nice person so I don't understand how this situation escalated as it did. Thank you for taking the time to read this.

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When I reserved an appointment for a house cleaning, the customer service women was very nice and helpful. However I was under the impression that once I gave my credit card information, my appointment was reserved, unless I called 24 hours before reserved appt time to cancel. I was not informed that I had to confirm 24 hours before scheduled time. I had reserved the appt 2 days prior for Fri Jan 13th and the women was nice enough to squeeze me in on such short notice. \n I didn't realize my phone battery went dead Thurs until early Friday afternoon when I noticed a missed phone call and voice mail from maid pro's Byron Bailey. He had also sent me an email which I didn't see until that afternoon as well calling to confirm for Fri Jan 13th. I had also given maid pro a secondary number,which is my husband's number, to call just in case no one got through to me. My husband said he never received any calls or messages from Maid Pro at all.\n I called Byron Bailey from his Sandy office on Fri 1/13 at around 12pm to tell him that I was confused and misinformed thinking that if I gave my credit card number then my appt was already reserved. I also told him about the phone situation and how he only called the first number and he didn't try the second one, since I just realized that I was having issues with the primary number I gave him. \n I was upset and trying to understand the situation, but Byron Bailey was getting upset and somewhat yelling right back at me. This further upset me more because since he is with customer service, I assumed that he is supposed to resolve any issues that customers may have. Instead, he kept on repeating company policy and ""that's the way it is here."" I understand Maid Pro's policy and it was not necessary to keep repeating it. I didn't feel like he was listening to me and telling me what my options are.\n I am writing this, not because I want any compensation or any more service, but to say that Byron Bailey was not professional with me at all when an issue was presented; and that he left a poor reflection on your company. If he had a calm demeanor and a ""willing to help"" attitude, my issue could have been resolved instantly with no problem at all. I am a very understanding and nice person so I don't understand how this situation escalated as it did. Thank you for taking the time to read this.

0
★☆☆☆☆

When I reserved an appointment for a house cleaning, the customer service women was very nice and helpful. However I was under the impression that once I gave my credit card information, my appointment was reserved, unless I called 24 hours before reserved appt time to cancel. I was not informed that I had to confirm 24 hours before scheduled time. I had reserved the appt 2 days prior for Fri Jan 13th and the women was nice enough to squeeze me in on such short notice. \n I didn't realize my phone battery went dead Thurs until early Friday afternoon when I noticed a missed phone call and voice mail from maid pro's Byron Bailey. He had also sent me an email which I didn't see until that afternoon as well calling to confirm for Fri Jan 13th. I had also given maid pro a secondary number,which is my husband's number, to call just in case no one got through to me. My husband said he never received any calls or messages from Maid Pro at all.\n I called Byron Bailey from his Sandy office on Fri 1/13 at around 12pm to tell him that I was confused and misinformed thinking that if I gave my credit card number then my appt was already reserved. I also told him about the phone situation and how he only called the first number and he didn't try the second one, since I just realized that I was having issues with the primary number I gave him. \n I was upset and trying to understand the situation, but Byron Bailey was getting upset and somewhat yelling right back at me. This further upset me more because since he is with customer service, I assumed that he is supposed to resolve any issues that customers may have. Instead, he kept on repeating company policy and ""that's the way it is here."" I understand Maid Pro's policy and it was not necessary to keep repeating it. I didn't feel like he was listening to me and telling me what my options are.\n I am writing this, not because I want any compensation or any more service, but to say that Byron Bailey was not professional with me at all when an issue was presented; and that he left a poor reflection on your company. If he had a calm demeanor and a ""willing to help"" attitude, my issue could have been resolved instantly with no problem at all. I am a very understanding and nice person so I don't understand how this situation escalated as it did. Thank you for taking the time to read this.

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These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

2
★★★★★

These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

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These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

2
★★★★★

These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

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These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

2
★★★★★

These guys did a great job! I just had a deep cleaning done by them and they did my new house. \nBlinds, baseboards, under the beds, pretty much everything. \nOh yeah they found out my Fridge was leaking so that was nice of them to tell me that.\nPrice was very good and they sent a very good team. \nI am going to set them up for a monthly clean to keep up with the mess. I recommend Maria's team if you call them.

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Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

2
★★★★★

Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

.

Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

2
★★★★★

Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

.

Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

2
★★★★★

Hello-\n\nThis is Byron from MaidPro. I have been informed by another company up on CitySearch that they have had fake negative reviews posted on their company page and these same people have also posted on our page below. We are in the process of working with CitySearch to have these removed and filtered out. \n\nMost likely these are competitors trying to paint a negative picture of my company with fake stories or reviews.\n\nWe encourage people who are considering MaidPro to visit our home page for full information on our company, our people and our testimonials. \n\nWe always try to work with legitimate dissatisfied people in the most constructive fashion whenever possible, and we stand behind our re-clean policy if anyone is unhappy. \n\nI would be happy to talk to any customers past, present or future concerning your cleaning needs and what we can do to make you a satisfied customer. Our main line to our office is 801-352-7070. Thanks!

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I loved the service and will use them again.

2
★★★★★

I loved the service and will use them again.

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I have tried other cleaning companies and came away very impressed with the cleaners MaidPro sent me. \n\nI had two ladies for 2 hours. They were able to clean my blinds, baseboards, 2 baths and 4 beds, plus kitchen in the time i had planned for. Other companies i have had spent way to much time in one room and were not able to get to everything. Carmen and her partner worked hard the whole time, spent their time in different areas and most importantly didnt talk on their cell phones or talk to each other like other companies have, which basically wastes time.\n\nI referred my daughter to them and i plan on using them again for the Holidays.

2
★★★★★

I have tried other cleaning companies and came away very impressed with the cleaners MaidPro sent me. \n\nI had two ladies for 2 hours. They were able to clean my blinds, baseboards, 2 baths and 4 beds, plus kitchen in the time i had planned for. Other companies i have had spent way to much time in one room and were not able to get to everything. Carmen and her partner worked hard the whole time, spent their time in different areas and most importantly didnt talk on their cell phones or talk to each other like other companies have, which basically wastes time.\n\nI referred my daughter to them and i plan on using them again for the Holidays.

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helping hands moving and maids has published a fake review against this company under the name Mschenk.They are a home based business bent on slandering the competition please click on Mschenk on the negative review below to see the deception this company will use

2
★★★★★

helping hands moving and maids has published a fake review against this company under the name Mschenk.They are a home based business bent on slandering the competition please click on Mschenk on the negative review below to see the deception this company will use

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I have used other cleaning companies before and was overall completely unimpressed by the company, especially the two cleaners that came to my house. I paid them for the same amount of time I paid American Housekeeping for - 4 man hours. American Housekeeping cleaned EVERYTHING...they even had time to wipe all my air vents, clean the inside AND outside of my windows, vacuum my stairs, wipe down all my garbage cans, and other tasks I didn't ask them to do because I didn't think they would have enough time. With maidpro all they got done with 2 people in 2 hours was the kitchen and my 2.5 bathrooms - THAT'S IT. They got to nothing in the two bedrooms, no vacuuming, nothing - and my house is only 1600 sq feet! Plus, we had already moved out so they had NO furniture to work around or dust...they should've been able to clean the entire house in that time. They didn't take much time to listen to what I wanted cleaned and asked no questions. They worked slow and were always in the same room together, talking...it seemed to take 2x as long that way. One lady started packing up 10 minutes early even though there was still lots that she could have done. They did a sloppy job and I had to have them re-do nearly everything I asked them to do in the first place. They seemed annoyed that I asked them to finish their job and kept saying they were out of time...even though I was only asking them to re-do what they were supposed to have done in the first place; I never gave them more jobs to do at the end. I observed them spray a rag then use that same rag to try to clean the entire kitchen without re-wetting it. Thus, hardly anything was cleaned well. I had to continually ask them to use more spray on the item they were cleaning because nothing was coming up by them simply wiping it with a dry rag. They didn't even bring a garbage bag, so they didn't sweep anything but the kitchen. After sweeping the kitchen they handed me the pile of dirt in a ziplock bag they found in one of my drawers and said, ""garbage"". How are you supposed to properly mop and sweep without a garbage to throw it in? We had moved out and had no garbages of our own, you'd think a cleaning company would bring a garbage bag at least. They gave me some attitude when I asked them to remove the spots, smears, and crumbs that were still left on the countertops after they said they had cleaned them, even though I tried to be kind and patient - even though they were wasting my time. They weren't apologetic at all and made excuses for EVERYTHING I asked them to clean, ""it's a stain...I wiped it already...it's from oil..."". Interestingly enough, every task except for one that I asked them to re-do came out sparkling clean after I nearly forced them to use spray and actually take some time to wipe it thoroughly. I am not confrontational and was nervous to call the owner and tell him of my experience because I didn't want to make him feel bad. However, he was completely apathetic and unapologetic during our conversation and offered me no apologies or amends. Overall, I felt like I could have done the same job myself without having paid for two people from this company to come out and will never use them again.

0
★☆☆☆☆

I have used other cleaning companies before and was overall completely unimpressed by the company, especially the two cleaners that came to my house. I paid them for the same amount of time I paid American Housekeeping for - 4 man hours. American Housekeeping cleaned EVERYTHING...they even had time to wipe all my air vents, clean the inside AND outside of my windows, vacuum my stairs, wipe down all my garbage cans, and other tasks I didn't ask them to do because I didn't think they would have enough time. With maidpro all they got done with 2 people in 2 hours was the kitchen and my 2.5 bathrooms - THAT'S IT. They got to nothing in the two bedrooms, no vacuuming, nothing - and my house is only 1600 sq feet! Plus, we had already moved out so they had NO furniture to work around or dust...they should've been able to clean the entire house in that time. They didn't take much time to listen to what I wanted cleaned and asked no questions. They worked slow and were always in the same room together, talking...it seemed to take 2x as long that way. One lady started packing up 10 minutes early even though there was still lots that she could have done. They did a sloppy job and I had to have them re-do nearly everything I asked them to do in the first place. They seemed annoyed that I asked them to finish their job and kept saying they were out of time...even though I was only asking them to re-do what they were supposed to have done in the first place; I never gave them more jobs to do at the end. I observed them spray a rag then use that same rag to try to clean the entire kitchen without re-wetting it. Thus, hardly anything was cleaned well. I had to continually ask them to use more spray on the item they were cleaning because nothing was coming up by them simply wiping it with a dry rag. They didn't even bring a garbage bag, so they didn't sweep anything but the kitchen. After sweeping the kitchen they handed me the pile of dirt in a ziplock bag they found in one of my drawers and said, ""garbage"". How are you supposed to properly mop and sweep without a garbage to throw it in? We had moved out and had no garbages of our own, you'd think a cleaning company would bring a garbage bag at least. They gave me some attitude when I asked them to remove the spots, smears, and crumbs that were still left on the countertops after they said they had cleaned them, even though I tried to be kind and patient - even though they were wasting my time. They weren't apologetic at all and made excuses for EVERYTHING I asked them to clean, ""it's a stain...I wiped it already...it's from oil..."". Interestingly enough, every task except for one that I asked them to re-do came out sparkling clean after I nearly forced them to use spray and actually take some time to wipe it thoroughly. I am not confrontational and was nervous to call the owner and tell him of my experience because I didn't want to make him feel bad. However, he was completely apathetic and unapologetic during our conversation and offered me no apologies or amends. Overall, I felt like I could have done the same job myself without having paid for two people from this company to come out and will never use them again.

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I gotta tell ya i had a good experience with this company. I had to be out of my condo yesterday since the new renters were coming in and they were able to get me in yesterday at the last minute. \n\nI don't normally write reviews but i called around and other companies were booked. So they guys were able to send in a team and got it done. Looks great, i appreciate the work Maria and her partner did.

2
★★★★★

I gotta tell ya i had a good experience with this company. I had to be out of my condo yesterday since the new renters were coming in and they were able to get me in yesterday at the last minute. \n\nI don't normally write reviews but i called around and other companies were booked. So they guys were able to send in a team and got it done. Looks great, i appreciate the work Maria and her partner did.

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Not sure which one i should post under, but they did a good job on my living social voucher. They missed some blinds but are coming back in tomorrow but everything else was great. When I called the office they said the could get me another team in tomorrow so that should work out fine. I priced the competition and with the coupon it saved my about $150 so i am happy.

2
★★★★☆

Not sure which one i should post under, but they did a good job on my living social voucher. They missed some blinds but are coming back in tomorrow but everything else was great. When I called the office they said the could get me another team in tomorrow so that should work out fine. I priced the competition and with the coupon it saved my about $150 so i am happy.

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I just had my new house cleaned on 2 Living Social 4 hour vouchers. The cleaners did a good job but forgot my downstairs blinds. (I think they thought that we were only doing the upstairs). I didnt spot it till they had left but i called the office and they are going to send in a team tomorrow. If everything goes OK i will up this review to 5 stars. Great deal with the voucher (At least $150 less than the competition) and i will probably use them for regular service once we get settled.

2
★★★★☆

I just had my new house cleaned on 2 Living Social 4 hour vouchers. The cleaners did a good job but forgot my downstairs blinds. (I think they thought that we were only doing the upstairs). I didnt spot it till they had left but i called the office and they are going to send in a team tomorrow. If everything goes OK i will up this review to 5 stars. Great deal with the voucher (At least $150 less than the competition) and i will probably use them for regular service once we get settled.

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We Will NEVER use them EVER again!!! We used a Groupon, and called 4 days in advance, which you would think would be enough, but no, they were booked. They said if a cancellation came up, they would try to squeeze us in. Thankfully, they called the next day and behold...there was a cancellation. We paid for 3 hours of cleaning, and with what they did, I KNOW it didn't take 3 hours. We were moving out of our apartment, and wanted it to look clean, and I had already taken care of the hard part, the kitchen. So we asked them to vacuum, clean base boards, spot clean walls, the bathroom, etc... First, they couldn't even show up at the time THEY specified!! My husband had to go to work, and since we don't live there anymore, he needed to open the door for them. They indicated 9:00 - 9:30, but didn't actually get there until ""Just before 10:00. What time that was, we're not sure because my husband finally had to leave and go to work at 9:50. When he called to ask about it, the guy was rude and said not to worry about it. Um...excuse me, but we are leaving an apartment that we are responsible for, open...Yes we will worry about it!!! I came back within 2:30 hours and they were gone. So I looked around and called them and asked them why they left early. Then I said ""Do you not clean mirrors or floors?"" The guy told me, ""We were given specific instructions."" I said, OK, but we paid for 3 hours and you couldn't look around and see what else needed to be cleaned? He said, well you were a groupon, and we squeezed you in. Oh, ok...well in that case....SO WHAT??? Does that mean that you did me a service by squeezing me in? I said well, if you couldn't do it, we wouldn't have booked you, and we would have gotten someone who could do it. He did finally offer to have the maid swing by again, but at that point, I was SO mad, and felt like I was being treated by a second class citizen because I was a Groupon, that I told him, never mind, we'll just NEVER use you again, and hung up. I don't believe that because we took advantage of a good deal, that means we should be treated like 2nd class citizens. Thank you, but NO THANKS, and Never again. THE Worst, unfriendly service EVER!!

0
★☆☆☆☆

We Will NEVER use them EVER again!!! We used a Groupon, and called 4 days in advance, which you would think would be enough, but no, they were booked. They said if a cancellation came up, they would try to squeeze us in. Thankfully, they called the next day and behold...there was a cancellation. We paid for 3 hours of cleaning, and with what they did, I KNOW it didn't take 3 hours. We were moving out of our apartment, and wanted it to look clean, and I had already taken care of the hard part, the kitchen. So we asked them to vacuum, clean base boards, spot clean walls, the bathroom, etc... First, they couldn't even show up at the time THEY specified!! My husband had to go to work, and since we don't live there anymore, he needed to open the door for them. They indicated 9:00 - 9:30, but didn't actually get there until ""Just before 10:00. What time that was, we're not sure because my husband finally had to leave and go to work at 9:50. When he called to ask about it, the guy was rude and said not to worry about it. Um...excuse me, but we are leaving an apartment that we are responsible for, open...Yes we will worry about it!!! I came back within 2:30 hours and they were gone. So I looked around and called them and asked them why they left early. Then I said ""Do you not clean mirrors or floors?"" The guy told me, ""We were given specific instructions."" I said, OK, but we paid for 3 hours and you couldn't look around and see what else needed to be cleaned? He said, well you were a groupon, and we squeezed you in. Oh, ok...well in that case....SO WHAT??? Does that mean that you did me a service by squeezing me in? I said well, if you couldn't do it, we wouldn't have booked you, and we would have gotten someone who could do it. He did finally offer to have the maid swing by again, but at that point, I was SO mad, and felt like I was being treated by a second class citizen because I was a Groupon, that I told him, never mind, we'll just NEVER use you again, and hung up. I don't believe that because we took advantage of a good deal, that means we should be treated like 2nd class citizens. Thank you, but NO THANKS, and Never again. THE Worst, unfriendly service EVER!!

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I am not sure what some of these people are complaining about but i have had the exact opposite experience. They have been cleaning my home on a biweekly schedule for about a year and a half and i could not be more pleased. The workers they send are well trained and unlike the last poster i have always had a favorable impression of the people at their office.

I once had a cleaner trip in my home and break a picture frame and they were very prompt with a cleaning credit for me. I have other friends in our area that use them so i know they run a good operation. Try them out, don't let a few complainers sway you.

2
★★★★★

I am not sure what some of these people are complaining about but i have had the exact opposite experience. They have been cleaning my home on a biweekly schedule for about a year and a half and i could not be more pleased. The workers they send are well trained and unlike the last poster i have always had a favorable impression of the people at their office.

I once had a cleaner trip in my home and break a picture frame and they were very prompt with a cleaning credit for me. I have other friends in our area that use them so i know they run a good operation. Try them out, don't let a few complainers sway you.

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If I could give this place negative stars, I would. Not only is the owner completely unprofessional and condescending on the phone, but his very nice employee who didn't speak English arrived 2 1/2 hours late and left at five ( which allowed her 11/2 hours of cleaning time.) I was charged for the full four hours of cleaning. I was never given a checklist to approve before or after her work. When I did inspect her work on my own, NOTHING WAS DONE! The bathtub had been wiped down, but not the toilet. the floor had been swept, but not mopped. The window sills were still disgusting and the carpet wasn't vacuumed, etc. The absolute kicker is, when I called to request that he reimburse my credit card, he said, "" He'd think about it, but it wasn't his policy."" This man is not someone I would let my worst enemy do business with. DO NOT USE THE SANDY MAID PRO.

0
★☆☆☆☆

If I could give this place negative stars, I would. Not only is the owner completely unprofessional and condescending on the phone, but his very nice employee who didn't speak English arrived 2 1/2 hours late and left at five ( which allowed her 11/2 hours of cleaning time.) I was charged for the full four hours of cleaning. I was never given a checklist to approve before or after her work. When I did inspect her work on my own, NOTHING WAS DONE! The bathtub had been wiped down, but not the toilet. the floor had been swept, but not mopped. The window sills were still disgusting and the carpet wasn't vacuumed, etc. The absolute kicker is, when I called to request that he reimburse my credit card, he said, "" He'd think about it, but it wasn't his policy."" This man is not someone I would let my worst enemy do business with. DO NOT USE THE SANDY MAID PRO.

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The manager, Byron, is a poor manager and has poor customer service skills. The workers were supposed to be at my house between noon and 1 and they didn't arrive until 2. Byron didn't bother to call me and tell me they were running behiind. When I called and complained, he made the maids leave without cleaning.\n\nFurthermore, people at MaidPro do not typically answer the phone. A legitimate business answers the phone.\n\nI would never let MaidPro in my house.

0
★☆☆☆☆

The manager, Byron, is a poor manager and has poor customer service skills. The workers were supposed to be at my house between noon and 1 and they didn't arrive until 2. Byron didn't bother to call me and tell me they were running behiind. When I called and complained, he made the maids leave without cleaning.\n\nFurthermore, people at MaidPro do not typically answer the phone. A legitimate business answers the phone.\n\nI would never let MaidPro in my house.

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I have had MP clean my home for 4 yrs now. I briefly tried another cleaning Service and went right back to MP. Byron always calls the day before. I am also having them clean my Moms house and a neighbors. Very pleased!

2
★★★★★

I have had MP clean my home for 4 yrs now. I briefly tried another cleaning Service and went right back to MP. Byron always calls the day before. I am also having them clean my Moms house and a neighbors. Very pleased!

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Complete jerks on the phone. Impatient, incompetent, and don't know how to run a business with good customer service apparently.

0
★☆☆☆☆

Complete jerks on the phone. Impatient, incompetent, and don't know how to run a business with good customer service apparently.

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I have had other cleaning companies that were dishonest or not consistent from visit to visit. The ladies they send out are very nice and reliable. They also are open to any new requests i may have. I would recommend them.

2
★★★★★

I have had other cleaning companies that were dishonest or not consistent from visit to visit. The ladies they send out are very nice and reliable. They also are open to any new requests i may have. I would recommend them.

Pros: Nice cleaners, honest.

Cons: None, do they have Saturday service?

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I thought they did a very good job. Nice people, fair price and a good detailed job. I would recommend them.

2
★★★★★

I thought they did a very good job. Nice people, fair price and a good detailed job. I would recommend them.

Pros: very good cleaners!

Cons: none, saturday service?

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MaidPro provides discount services and free cleaning for charitable causes and foundations. Contact us for further information.

2
★★★★★

MaidPro provides discount services and free cleaning for charitable causes and foundations. Contact us for further information.

Pros: Honest, reliable, same team comes.

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MaidPro provides discount services and free cleaning for charitable causes and foundations. Contact us for further information.

2
★★★★★

MaidPro provides discount services and free cleaning for charitable causes and foundations. Contact us for further information.

Pros: Very good cleaners- reliable, honest.

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Two maids came to our 2 bedroom apartment for one hour. Did a ""once over"". \n\nThe founder of MaidPro had the same thing happen to him. He went somewhere else. \n\nByron the owner was unmoved and unhelpful.

0
★☆☆☆☆

Two maids came to our 2 bedroom apartment for one hour. Did a ""once over"". \n\nThe founder of MaidPro had the same thing happen to him. He went somewhere else. \n\nByron the owner was unmoved and unhelpful.

Pros: Came the Next Day

Cons: Poor customer service. I felt ripped off.

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I didn't have to worry about contracts and previewing my house. They came on short notice and did a good job.

2
★★★★☆

I didn't have to worry about contracts and previewing my house. They came on short notice and did a good job.

Pros: Flexible scheduling and no contracts

Cons: A little expensive

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If you are looking for THE BEST cleaning company ever it is Maid Pro. They came with in 24 hours and DEEP cleaned my house with-in 4 hours! They did blinds, windows, base boards, floors, walls PLUS the regular cleaning! I have never had my house this clean, now they are regulars to my cleaning schedule!

5
★★★★★

If you are looking for THE BEST cleaning company ever it is Maid Pro. They came with in 24 hours and DEEP cleaned my house with-in 4 hours! They did blinds, windows, base boards, floors, walls PLUS the regular cleaning! I have never had my house this clean, now they are regulars to my cleaning schedule!

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