The Laser Genie

★★★★☆
  • 9001 Wilshire Blvd Ste 202

    Beverly Hills, CA 90211

    Map & Directions
  • 866-342-0171

About The Laser Genie

Hours
Monday: 9:00 AM - 9:00 PM; Tuesday: 9:00 AM - 9:00 PM; Wednesday: 9:00 AM - 9:00 PM; Thursday: 9:00 AM - 9:00 PM; Friday: 9:00 AM - 9:00 PM; Saturday: 9:00 AM - 9:00 PM; Sunday: 9:00 AM - 9:00 PM

Personal Services

Personal Services
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.

I had a great experience with The Laser Genie. Everyone on their staff, especially Rose, was so nice and helpful. I had hair removal on my underarms and was shocked at how well it worked. Within a week, the hair fell out. I would

3
★★★★★

I had a great experience with The Laser Genie. Everyone on their staff, especially Rose, was so nice and helpful. I had hair removal on my underarms and was shocked at how well it worked. Within a week, the hair fell out. I would

.

I had my underarms lasered and not only does it work, but the staff was so nice and helpful! I would highly recommend The Laser Genie to anyone that wants to be hair free!

2
★★★★★

I had my underarms lasered and not only does it work, but the staff was so nice and helpful! I would highly recommend The Laser Genie to anyone that wants to be hair free!

.

I had the most unacceptable experience at the facility in Beverly Hills. It began when I purchased 2 groupons good for 8 lazer hair removal treatments. I booked an appointment on line. When I went to the appointment, they said they were having trouble with their online booking system, were very appologetic and rebooked another appointment. When I went to the 1st appointment I expressed what I wanted, then had a bad experience with the nurse. This is the reason I cancelled the 2nd groupon, but figured since I used the first appointment already I will follow through with the other 3 I was entitled to. The receptionist appologized again and rebooked me for a different nurse for my second visit, which went well. I made my 3rd appointment for a lazer treatment with the same receptionist. When I went to the 3rd appointment, which was today, they said I had to pay for it as I used up my lazer removals. I said I only had two sessions and gave me some lame excuse that each session counted as two which makes no sense. I said ,"why would you book another appointment for me then if that were the case and explain the first time when I was very clear about asking what was I entitled to for the groupon. They told me 4 lazer removal sessions! The receptionist acted like she never had any prior conversations with me, said it was only for body contouring. I explained I never wanted body contouring as I've had to explain in the previous appointment as well. They refused to give me a treatment unless I wanted to pay $95. I am outraged as I had made accomodations for this appointment well in advance and it wasted my time money and gas, now twice. I was treated horribly and would never recommend their services to anyone.

0
★☆☆☆☆

I had the most unacceptable experience at the facility in Beverly Hills. It began when I purchased 2 groupons good for 8 lazer hair removal treatments. I booked an appointment on line. When I went to the appointment, they said they were having trouble with their online booking system, were very appologetic and rebooked another appointment. When I went to the 1st appointment I expressed what I wanted, then had a bad experience with the nurse. This is the reason I cancelled the 2nd groupon, but figured since I used the first appointment already I will follow through with the other 3 I was entitled to. The receptionist appologized again and rebooked me for a different nurse for my second visit, which went well. I made my 3rd appointment for a lazer treatment with the same receptionist. When I went to the 3rd appointment, which was today, they said I had to pay for it as I used up my lazer removals. I said I only had two sessions and gave me some lame excuse that each session counted as two which makes no sense. I said ,"why would you book another appointment for me then if that were the case and explain the first time when I was very clear about asking what was I entitled to for the groupon. They told me 4 lazer removal sessions! The receptionist acted like she never had any prior conversations with me, said it was only for body contouring. I explained I never wanted body contouring as I've had to explain in the previous appointment as well. They refused to give me a treatment unless I wanted to pay $95. I am outraged as I had made accomodations for this appointment well in advance and it wasted my time money and gas, now twice. I was treated horribly and would never recommend their services to anyone.

.

I paid $500 to have my lower legs, full arms, and underarms lasered. The ?nurse? Mary (who has a very think Persian accent!) was EXTREMELY pushy and insistent, like a bad used car salesman, showing pictures of her "daughter" who was burned by a laser, and bad-mouthing everyone else! Regardless, I go out to the front desk to book my appointment and PAID in full. (My 1st mistake, but I wanted to do it so, I ignored my intuition.) BEFORE I received ANY services, I was then asked by ROSE if I wanted her to ADD A TIP to it! This is not only inappropriate, but ethically, and morally wrong! NO REPUTABLE "NURSE" ASKS OR TAKES TIPS!! It was uncomfortable and awkward. I hadn?t even received services. If you do tip, shouldn?t it be based on the treatment/service you received??!?! A week after my session, I developed a TERRIBLE STAPH INFECTION!! When I called to inquire about the post-op instructions I never received, ROSE emailed them to me, and per the instructions, I was to exfoliate and pluck what ?looked like ingrown hairs but are not?. These raised red bumps were hairs that were embedded in my skin and all over my legs and arms. Not very smart to advise patients to pluck hairs that you have to break skin to remove, ESPECIALLY after laser hair removal, as the hair follicles are already irritated and are more suspectible to infection should bacteria enter through the skin, which is exactly what happened! I developed FOLLICULITIS, which then turned into an extremely PAINFUL, SWOLLEN (the size of a lime) LUMP THAT WAS DIAGNOSED AS A STAPH INFECTION, for which I needed medical treatment and a 10 day course of antibiotics!! (Another $150 out of my pocket!) FURTHERMORE, THE HAIR ON MY ARMS WASN?T EVEN GONE!! When I told her she replied that it could take up to 4 weeks, but that it would be gone. She previously said TWO weeks!
I had my 2nd appointment today, but the receptionist could not even find me in the system. (DISORGANIZED!) I showed Rose my scar from my staph infection on my arm and all the hair still on my ARMS, 6 weeks later. She then said that that was normal and showed me the hair on HER arms. HUH? Then the ?nurse? says,?I told you that fine hair is more difficult to remove.? UH, DO YOU THINK I WOULD HAVE PAID FOR LASER HAIR REMOVAL IF IT DIDN'T REMOVE THE HAIR AND THEY TOLD ME THAT UP FRONT?!? REALLY?!?! Their website states specifically, under their FAQ?s , "What will I look like after I get A treatment? Answer: ?HAIRLESS AND HOT!" I was a bit surprised that they were so defensive, and quite frankly insisting that I shouldn?t expect my arms to be hair-free!!! Mary went so far as to claim all the hair already GREW BACK!!! HA!! So then Rose INSISTED that I would not be happy with any other service, despite telling her that I was happy with my underarms and wanted to repeat that. She said they have the right to refuse service to anyone, would not honor my pre-paid services and would refund my money. ALL BECAUSE I?M NOT HAPPY WITH THE OUTCOME OF ONE AREA?REALLY???? I was willing to give them another chance to do a better job despite the less-than-desirable results!! Then Rose only offers to refund my money for my arms, not my legs that also have scars. Nevermind my medical expenses from the infection! LG is unprofessional, rude, and a con-artist. They claim they have the ONLY laser of it's kind here which is a LIE! They claim you will be hairless, and that's a bigger LIE!! Do yourself a favor and stay FAR AWAY FROM THIS PLACE!! I will see them again in court!

0
★☆☆☆☆

I paid $500 to have my lower legs, full arms, and underarms lasered. The ?nurse? Mary (who has a very think Persian accent!) was EXTREMELY pushy and insistent, like a bad used car salesman, showing pictures of her "daughter" who was burned by a laser, and bad-mouthing everyone else! Regardless, I go out to the front desk to book my appointment and PAID in full. (My 1st mistake, but I wanted to do it so, I ignored my intuition.) BEFORE I received ANY services, I was then asked by ROSE if I wanted her to ADD A TIP to it! This is not only inappropriate, but ethically, and morally wrong! NO REPUTABLE "NURSE" ASKS OR TAKES TIPS!! It was uncomfortable and awkward. I hadn?t even received services. If you do tip, shouldn?t it be based on the treatment/service you received??!?! A week after my session, I developed a TERRIBLE STAPH INFECTION!! When I called to inquire about the post-op instructions I never received, ROSE emailed them to me, and per the instructions, I was to exfoliate and pluck what ?looked like ingrown hairs but are not?. These raised red bumps were hairs that were embedded in my skin and all over my legs and arms. Not very smart to advise patients to pluck hairs that you have to break skin to remove, ESPECIALLY after laser hair removal, as the hair follicles are already irritated and are more suspectible to infection should bacteria enter through the skin, which is exactly what happened! I developed FOLLICULITIS, which then turned into an extremely PAINFUL, SWOLLEN (the size of a lime) LUMP THAT WAS DIAGNOSED AS A STAPH INFECTION, for which I needed medical treatment and a 10 day course of antibiotics!! (Another $150 out of my pocket!) FURTHERMORE, THE HAIR ON MY ARMS WASN?T EVEN GONE!! When I told her she replied that it could take up to 4 weeks, but that it would be gone. She previously said TWO weeks!
I had my 2nd appointment today, but the receptionist could not even find me in the system. (DISORGANIZED!) I showed Rose my scar from my staph infection on my arm and all the hair still on my ARMS, 6 weeks later. She then said that that was normal and showed me the hair on HER arms. HUH? Then the ?nurse? says,?I told you that fine hair is more difficult to remove.? UH, DO YOU THINK I WOULD HAVE PAID FOR LASER HAIR REMOVAL IF IT DIDN'T REMOVE THE HAIR AND THEY TOLD ME THAT UP FRONT?!? REALLY?!?! Their website states specifically, under their FAQ?s , "What will I look like after I get A treatment? Answer: ?HAIRLESS AND HOT!" I was a bit surprised that they were so defensive, and quite frankly insisting that I shouldn?t expect my arms to be hair-free!!! Mary went so far as to claim all the hair already GREW BACK!!! HA!! So then Rose INSISTED that I would not be happy with any other service, despite telling her that I was happy with my underarms and wanted to repeat that. She said they have the right to refuse service to anyone, would not honor my pre-paid services and would refund my money. ALL BECAUSE I?M NOT HAPPY WITH THE OUTCOME OF ONE AREA?REALLY???? I was willing to give them another chance to do a better job despite the less-than-desirable results!! Then Rose only offers to refund my money for my arms, not my legs that also have scars. Nevermind my medical expenses from the infection! LG is unprofessional, rude, and a con-artist. They claim they have the ONLY laser of it's kind here which is a LIE! They claim you will be hairless, and that's a bigger LIE!! Do yourself a favor and stay FAR AWAY FROM THIS PLACE!! I will see them again in court!

.

The staff in laser genie are nice and helpful, of course at first when they take your money. I payed over 3,000 dollars of laser that is why I am taking time to write this review.
Ok, I'm going to be fair.
I first saw this place through yelp, it had five star ratings, therefore i said "it must be great".
Laser genie had specials going on because they had just opened.
I had more than 6 sessions done per area of my body, and at the end i starte doing touch ups because they told me the hairs were not going to go away completly.
So, i did the youch ups for 3 years!!!!!!!!! OMG! Nothing happens after that you guys, you will still get all your hairs back, don't do it unless you want them to steal your money.
They are going to tell you all these lies how it does not hurt, but it does a bit when the higher speed is on, also they are going to tell you they are cheap, they are lying, there are cheaper places out there TRUST ME!
***it does not work in the long run***
It only works while you are doing it!!!!!
*******************Please, please listen to this message, i wish someone had warned me, too bad i was one of the first ones to get it done.

They haev fake reviews on yelp, only read the bad ones. judge for your self, i read the good ones adn trust me, it got me know where.,
i WAS ONE OF THE GOOD ONES, WHILE I WAS IN TREATMENT OF COURSE LOL!
While my sessions, i had no hairs no problems, the problem is after your done with all the procedures ****** like 2 months after*********
LASER GENIE: sorry for the bad review, it's just you guys should really not be doing this to your customers, you guys are money hungry

0
★☆☆☆☆

The staff in laser genie are nice and helpful, of course at first when they take your money. I payed over 3,000 dollars of laser that is why I am taking time to write this review.
Ok, I'm going to be fair.
I first saw this place through yelp, it had five star ratings, therefore i said "it must be great".
Laser genie had specials going on because they had just opened.
I had more than 6 sessions done per area of my body, and at the end i starte doing touch ups because they told me the hairs were not going to go away completly.
So, i did the youch ups for 3 years!!!!!!!!! OMG! Nothing happens after that you guys, you will still get all your hairs back, don't do it unless you want them to steal your money.
They are going to tell you all these lies how it does not hurt, but it does a bit when the higher speed is on, also they are going to tell you they are cheap, they are lying, there are cheaper places out there TRUST ME!
***it does not work in the long run***
It only works while you are doing it!!!!!
*******************Please, please listen to this message, i wish someone had warned me, too bad i was one of the first ones to get it done.

They haev fake reviews on yelp, only read the bad ones. judge for your self, i read the good ones adn trust me, it got me know where.,
i WAS ONE OF THE GOOD ONES, WHILE I WAS IN TREATMENT OF COURSE LOL!
While my sessions, i had no hairs no problems, the problem is after your done with all the procedures ****** like 2 months after*********
LASER GENIE: sorry for the bad review, it's just you guys should really not be doing this to your customers, you guys are money hungry

Pros: Nice staff (at first)

Cons: it does not work, money down the drain

.

My wife wanted to try laser hair removal on her face, hands etc, so we first ended up going to American Laser center. The prices were very high so she took the lowest package and gave it a try. We researched further and found The Laser Genie through some contacts. We met Rose and Mary and they explained to us the various packages they are offering and the quality of the laser equipment they use etc. We were thrilled to see the great deals on the packages Laser Genie was offering and the laser they use is a better quality as well. So, my wife immediately bought the package without no second thought and I bought one as well for Beard hair removal as I got a good deal as well. We started our sessions and my wife was extremely satisfied with the results. Beard hair removal is not an easy one, but Mary did her best. The service was excellent and you feel you are in a homely atmosphere. They are very kind and will go extra mile if needed to satisfy the customers and will never rush. The prices at the Laser Genie are still very affordable so it's worth giving it a try.

2
★★★★★

My wife wanted to try laser hair removal on her face, hands etc, so we first ended up going to American Laser center. The prices were very high so she took the lowest package and gave it a try. We researched further and found The Laser Genie through some contacts. We met Rose and Mary and they explained to us the various packages they are offering and the quality of the laser equipment they use etc. We were thrilled to see the great deals on the packages Laser Genie was offering and the laser they use is a better quality as well. So, my wife immediately bought the package without no second thought and I bought one as well for Beard hair removal as I got a good deal as well. We started our sessions and my wife was extremely satisfied with the results. Beard hair removal is not an easy one, but Mary did her best. The service was excellent and you feel you are in a homely atmosphere. They are very kind and will go extra mile if needed to satisfy the customers and will never rush. The prices at the Laser Genie are still very affordable so it's worth giving it a try.

Pros: Nurse Mary is very kind, low price

Cons: Results are not good. My beard is messed up

.

As a 31 year old guy who has never had any kind of hair removal before, I was a little nervous about trying this! A couple of weeks ago I decided to give it a try and just as they promised, it was totally painless and I've had great results on my chest and abdomen! I was actually a little surprised once I saw how much better it looked! My girlfriend was so happy with the results that she suggested I go back in for another area, which I later found out they call the "Come Here Baby" (look it up on their site!). We're both very happy with that too! Thank you Laser Genie!

2
★★★★★

As a 31 year old guy who has never had any kind of hair removal before, I was a little nervous about trying this! A couple of weeks ago I decided to give it a try and just as they promised, it was totally painless and I've had great results on my chest and abdomen! I was actually a little surprised once I saw how much better it looked! My girlfriend was so happy with the results that she suggested I go back in for another area, which I later found out they call the "Come Here Baby" (look it up on their site!). We're both very happy with that too! Thank you Laser Genie!

Pros: Great service, friendly staff, excellent results!

.

Mary is absolutely wonderful. She takes a personal interest in everyone. She's patient and explains the procedures and what to expect. I have had fantastic results even after the first treatment. I've had unsuccessful treatments elsewhere. Don't waste your time going any where else.

2
★★★★★

Mary is absolutely wonderful. She takes a personal interest in everyone. She's patient and explains the procedures and what to expect. I have had fantastic results even after the first treatment. I've had unsuccessful treatments elsewhere. Don't waste your time going any where else.

Pros: Fantastic Results and Great Price

.

I have been to the laser genie three times now. The treatments are pain free and the nurse Mary makes you feel so comfortable. She is also a perfectionist, so you won't have any missed spots. The prices at the Genie are also the best in town. Don't listen to the other reviewer who said that the laser is sub-par, because it has worked better than other laser treatments that i have had. The laser is suuuuper awesome cause the technician does not have to zap each area individually. She just glides it along the skin and it pulses reallly fast so that it gets the whole area and you don't feel the pain that you would at other laser centers.

2
★★★★★

I have been to the laser genie three times now. The treatments are pain free and the nurse Mary makes you feel so comfortable. She is also a perfectionist, so you won't have any missed spots. The prices at the Genie are also the best in town. Don't listen to the other reviewer who said that the laser is sub-par, because it has worked better than other laser treatments that i have had. The laser is suuuuper awesome cause the technician does not have to zap each area individually. She just glides it along the skin and it pulses reallly fast so that it gets the whole area and you don't feel the pain that you would at other laser centers.

Pros: PAINLESS, Great Prices, and Awesome Staff

Cons: I have found none

.

I love the way they treat me, I felt so comfortable and I can ask every think. They don't hide prices or make extra charges. Mary explains step by step everything, she's a kindly person. Rose is an exceptional receptionist

2
★★★★★

I love the way they treat me, I felt so comfortable and I can ask every think. They don't hide prices or make extra charges. Mary explains step by step everything, she's a kindly person. Rose is an exceptional receptionist

Pros: Mary is a very patient woman

Cons: Parking is small.

.

unfortunately the machines they use here, the Alma Soprano, are not top of the line- that must be why the prices seem so sweet!
after doing some research i found a place a block away that offers almost the same price but uses a laser that is not only credible, but can treat any skin type safely. i care more about the results then the price, and since it's only a nominal difference, i'll pass on the "genie".

0
★☆☆☆☆

unfortunately the machines they use here, the Alma Soprano, are not top of the line- that must be why the prices seem so sweet!
after doing some research i found a place a block away that offers almost the same price but uses a laser that is not only credible, but can treat any skin type safely. i care more about the results then the price, and since it's only a nominal difference, i'll pass on the "genie".

.

i found laser genie online and decided to try them because of thier low prices. at first i was skeptical because other places have prices so much higher.

my experience with rose who booked my appointment immediately over email was great, she answered all my questions. mary, the laser tech explained everything she was doign in detail and why she was doing it. she was super sweet and made an uncomfortable situation, well comfortable (i did laser for bikini area.)

mary really took her time with me, as other laser places want to spend as minimal time as possible. she really got in there and definitely gave me my money's worth!

i would highly recommend this place. its not a fancy place, but who cares. the prices are great, very friendly people who truley appreciate your business.

a definite must-try.

2
★★★★★

i found laser genie online and decided to try them because of thier low prices. at first i was skeptical because other places have prices so much higher.

my experience with rose who booked my appointment immediately over email was great, she answered all my questions. mary, the laser tech explained everything she was doign in detail and why she was doing it. she was super sweet and made an uncomfortable situation, well comfortable (i did laser for bikini area.)

mary really took her time with me, as other laser places want to spend as minimal time as possible. she really got in there and definitely gave me my money's worth!

i would highly recommend this place. its not a fancy place, but who cares. the prices are great, very friendly people who truley appreciate your business.

a definite must-try.

Pros: best prices,

Cons: parking, small office

.

Nurse mary was amazing. She spent so much time doing my laser session making sure she didnt miss any spot.

At first i was apprehensive about believing the staff since they say their laser is "painless" but after i got my legs done, i was really amazed because it did not hurt at all! There were a few areas that were a little uncomfortable for the laser, like my toes and around my ankles, but thats it! Not even the bikini area was painful!

The prices are very fair, and the staff takes their time with you!

2
★★★★★

Nurse mary was amazing. She spent so much time doing my laser session making sure she didnt miss any spot.

At first i was apprehensive about believing the staff since they say their laser is "painless" but after i got my legs done, i was really amazed because it did not hurt at all! There were a few areas that were a little uncomfortable for the laser, like my toes and around my ankles, but thats it! Not even the bikini area was painful!

The prices are very fair, and the staff takes their time with you!

Pros: Low prices, free parking, new laser machine

Cons: Parking can get full fast, had to park at meter!

 

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