Toyota of Irving

★★★★★
  • 1999 W Airport Fwy

    Irving, TX 75062

    Map & Directions
  • 972-258-1200

About Toyota of Irving

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M-Sa 8:30am-9pm, Su Closed
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Automotive

Automotive
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Junior Auto Sales

1450 E Irving Blvd Irving, IL

4.6111 36
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.

UNDERSTOOD MY PRESENT & FUTURE NEEDS. OFFRED A NEW SERVICE PLAN SUITABLE FOR MY VAN & I BROUGHT IT. ALSO HELPED IN REPAIRING BY CRACKED WINDSHIELD.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

UNDERSTOOD MY PRESENT & FUTURE NEEDS. OFFRED A NEW SERVICE PLAN SUITABLE FOR MY VAN & I BROUGHT IT. ALSO HELPED IN REPAIRING BY CRACKED WINDSHIELD.

--Posted as a service per authority of business, review written by customer.

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He was very helpful and I will send more people his way to purchase a vehicle.
--Posted as a service per authority of business, review written by customer.

5
★★★★★

He was very helpful and I will send more people his way to purchase a vehicle.
--Posted as a service per authority of business, review written by customer.

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Daniel Luna was who I sat down with to go over numbers with. I was very pleased in talking to Mr Luna and working out the sale of my loved 2000 Beetle and buying a new Avalon. He is exceptional.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Daniel Luna was who I sat down with to go over numbers with. I was very pleased in talking to Mr Luna and working out the sale of my loved 2000 Beetle and buying a new Avalon. He is exceptional.

--Posted as a service per authority of business, review written by customer.

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Was a problem free experience. Very professional.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Was a problem free experience. Very professional.

--Posted as a service per authority of business, review written by customer.

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.

Nothing was wasted in waiting for the complete and good service. Thanks Toyota of Irving.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Nothing was wasted in waiting for the complete and good service. Thanks Toyota of Irving.

--Posted as a service per authority of business, review written by customer.

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He is the best Salesperson I have bought a car from. Highly recommend him.

--Posted as service per authority of business, review written by customer.

5
★★★★★

He is the best Salesperson I have bought a car from. Highly recommend him.

--Posted as service per authority of business, review written by customer.

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.

Oil, battery, brakes and outstanding recalls were performed. Everything works great after the service!

--Posted as a service per authority of business, review written by customer.

4
★★★★☆

Oil, battery, brakes and outstanding recalls were performed. Everything works great after the service!

--Posted as a service per authority of business, review written by customer.

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Keep up the good work, keep employing excellent service advisors like Mike Gasca, and keep up maintenance on your beautiful new building.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Keep up the good work, keep employing excellent service advisors like Mike Gasca, and keep up maintenance on your beautiful new building.

--Posted as a service per authority of business, review written by customer.

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Service reception was quick, smooth and very efficient, without any stress. They realized that Mike was expecting me. --Posted as a service per authority of business, review written by customer.

5
★★★★★

Service reception was quick, smooth and very efficient, without any stress. They realized that Mike was expecting me. --Posted as a service per authority of business, review written by customer.

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The buying experience has already put them as option #1 when it's time for my wife to purchase a vehicle.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

The buying experience has already put them as option #1 when it's time for my wife to purchase a vehicle.

--Posted as a service per authority of business, review written by customer.

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.

Very satisfied with service and personnel.

--Posted as a service per authority of business, review written by customer.

4
★★★★☆

Very satisfied with service and personnel.

--Posted as a service per authority of business, review written by customer.

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Daniel luna was our car salesman two years ago. Anytime I need help, he is very available in assisting me.

5
★★★★★

Daniel luna was our car salesman two years ago. Anytime I need help, he is very available in assisting me.

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I was very pleased with every aspect of my experience. I had my 5,000 mile service and had the vehicle detailed, and it came back sparkling clean and perfect.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

I was very pleased with every aspect of my experience. I had my 5,000 mile service and had the vehicle detailed, and it came back sparkling clean and perfect.

--Posted as a service per authority of business, review written by customer.

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Jesus the service advisor is so nice and his promptness is so appreciated at getting my car diagnosed and even getting my car a washed every time I visit.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Jesus the service advisor is so nice and his promptness is so appreciated at getting my car diagnosed and even getting my car a washed every time I visit.

--Posted as a service per authority of business, review written by customer.

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Mr Jesus Castillo was very helpful and informative to all my questions and vehicle needs...

--Posted as a service per authorization of business, review written by customer.

5
★★★★★

Mr Jesus Castillo was very helpful and informative to all my questions and vehicle needs...

--Posted as a service per authorization of business, review written by customer.

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.

Just keep treating your customers the way you do now!

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

Just keep treating your customers the way you do now!

--Posted as a service per authority of the business, review written by customer.

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Everything great-fast service.

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

Everything great-fast service.

--Posted as a service per authority of the business, review written by customer.

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.

Make sure that Mike Gasca is my service advisor, i felt that he's fair and he knows his job well.

--Posted as a service per authority of the business, review written by customer.

4
★★★★☆

Make sure that Mike Gasca is my service advisor, i felt that he's fair and he knows his job well.

--Posted as a service per authority of the business, review written by customer.

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.

Service Department is great, just keep doing what you are doing!

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

Service Department is great, just keep doing what you are doing!

--Posted as a service per authority of the business, review written by customer.

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.

Always satisfied with the service.

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

Always satisfied with the service.

--Posted as a service per authority of the business, review written by customer.

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I'm not sure you can make it better. Mr. Castillo and his mechanic does a wonderful job taking care of my vehicles. I consider him to be a good friend.

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

I'm not sure you can make it better. Mr. Castillo and his mechanic does a wonderful job taking care of my vehicles. I consider him to be a good friend.

--Posted as a service per authority of the business, review written by customer.

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.

Great service and timely done.

--Posted as a service per authority of the business, review written by customer.

4
★★★★☆

Great service and timely done.

--Posted as a service per authority of the business, review written by customer.

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Mike helped me. He was personable and very likeable. He made my visit very easy. Thank you.

--Posted as a service per authority of the business, review written by customer.

5
★★★★★

Mike helped me. He was personable and very likeable. He made my visit very easy. Thank you.

--Posted as a service per authority of the business, review written by customer.

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I will be back to Toyota of Irving for my service needs.

-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.

5
★★★★★

I will be back to Toyota of Irving for my service needs.

-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.

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The same employee helped us again, and easy experience.

-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.

4
★★★★☆

The same employee helped us again, and easy experience.

-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.

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.

Thank you Toyota of Irving . My salesman John Clay gave excellent service. Was very sensitive to my needs. Make sure I got a new car that fits my every day activities. He found the best deal for me on the lot and even tried his best to give me the awesome deal. I love love my 2013 Camry. Its just so beautiful. Again ThankYou !!!

5
★★★★★

Thank you Toyota of Irving . My salesman John Clay gave excellent service. Was very sensitive to my needs. Make sure I got a new car that fits my every day activities. He found the best deal for me on the lot and even tried his best to give me the awesome deal. I love love my 2013 Camry. Its just so beautiful. Again ThankYou !!!

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.

Extremely friendly and clean. I was happy leasing my car from this dealership. Will return in the future.

5
★★★★★

Extremely friendly and clean. I was happy leasing my car from this dealership. Will return in the future.

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.

Your salesman Juan was very courteous and answers all our questions and went through with finding us the right car. Blanca was very nice and explained everything that I was signing. She also helped to come up the the interest rate we wanted and also the payments. We appreciate all that they did for us. We will recommend Toyota of Irving to everyone.

5
★★★★★

Your salesman Juan was very courteous and answers all our questions and went through with finding us the right car. Blanca was very nice and explained everything that I was signing. She also helped to come up the the interest rate we wanted and also the payments. We appreciate all that they did for us. We will recommend Toyota of Irving to everyone.

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.

No hassles. Answered all my questions. Got me to the vehicles I wanted to see right away. Very accommodating of what I was looking for.

4
★★★★☆

No hassles. Answered all my questions. Got me to the vehicles I wanted to see right away. Very accommodating of what I was looking for.

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.

Most informative online chat session of any Toyota dealership in Dallas that we contacted (I was from out of state). Answered each question directly, no run-around or evasive answers. Given info on 3 cars that were what we were looking for with price and discounts via email within a 1/2 hour after chat session. Very courteous in answering multiple questions. Price was exactly what we expected. Referred a close relative to go there who is extremely cautious in dealing with car salesmen and they also bought a car from Greg 2 weeks later.

5
★★★★★

Most informative online chat session of any Toyota dealership in Dallas that we contacted (I was from out of state). Answered each question directly, no run-around or evasive answers. Given info on 3 cars that were what we were looking for with price and discounts via email within a 1/2 hour after chat session. Very courteous in answering multiple questions. Price was exactly what we expected. Referred a close relative to go there who is extremely cautious in dealing with car salesmen and they also bought a car from Greg 2 weeks later.

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.

Reliable is just that RELIABLE. Dan and Barbara have been servicing both our business and home HVAC for years, when we had to have the home HVAC replaced we didnt't even think about it we called and they were there. Great name for a Great Company.

5
★★★★★

Reliable is just that RELIABLE. Dan and Barbara have been servicing both our business and home HVAC for years, when we had to have the home HVAC replaced we didnt't even think about it we called and they were there. Great name for a Great Company.

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.

I have used this company many times over the years for both my persoanl and rental properties A/C needs. Barbara is my primary contact and she is very professional and has always made sure my jobs were done on time and with quality. They are equiped to work well with property management other businesses as well. I consider them a good, honest company to work with.

4
★★★★☆

I have used this company many times over the years for both my persoanl and rental properties A/C needs. Barbara is my primary contact and she is very professional and has always made sure my jobs were done on time and with quality. They are equiped to work well with property management other businesses as well. I consider them a good, honest company to work with.

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.

I have a toyota corolla , so i thought of going there. but when i asked about teh prices. they are very high. they argue that they use toyota parts but who know. i never went there , you can find much cheaper prices there. can can go if you have a brand new car. Not much coupons aor any discount. not very friendly reps there.

4
★★★★☆

I have a toyota corolla , so i thought of going there. but when i asked about teh prices. they are very high. they argue that they use toyota parts but who know. i never went there , you can find much cheaper prices there. can can go if you have a brand new car. Not much coupons aor any discount. not very friendly reps there.

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.

I thought that the personnel was very amiable and overall very nice. Loaners are new and clean. I have had Toyotas from camrys to matrix and I shopped around a whole lot and Toyota of Irving was the best deal around the Metroplex. Prompt service and delivery. I really can't complain at all, even their coffee was great!
I definitely recommend this business, it's my choice from now on.

5
★★★★★

I thought that the personnel was very amiable and overall very nice. Loaners are new and clean. I have had Toyotas from camrys to matrix and I shopped around a whole lot and Toyota of Irving was the best deal around the Metroplex. Prompt service and delivery. I really can't complain at all, even their coffee was great!
I definitely recommend this business, it's my choice from now on.

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.

I wanted to do the 60K miles service on my Corolla, quoted out the door price of ~ $400 but when I came to pickup the car, the bill was for $500! guys refused to honour the price they commited the previous day, the guy says its all "valid" price, was extremely rude. When asked the details, he calculated and showed that on calculator the price showed $499 and hence $501 that they were asking was very close ! - hey, didnt he know that 499 was not the same as 501 - and it showed that there was still an error. The Customer Service was extremely rude, and i had to spend almost 2 hours at the place to receive my car..... And during the argument, he came up with another calculation - 486! "thats the best i can do" - he said, as if doing me a favour!!!! Not acceptable - finally, he came up with $477 - "thats all i can do" - he finally said - take the car or come tomorrow when the guy who took the order is here! these guys sure had me inthe corner now - i wanted the car the same day! Had to payup. And listen to this - "the price i gave you IS VALID and is correct" - but he failed to mention which price - 501 or 499 or 486 or 477 - were all these "valid" prices?!?!! :( And that was not the end - the car was not washed properly

And yes, i had specifically asked not to do the oil change and oil filter but they did, and they charged me for it - when i asked to see the original work order which clearly stated the price and the "no oil change" statement, they said they couldnt - advise = before you hand over your car, get a copy of the work order and the final out the door price document that you sign.

These guys need to put in more training for the staff- technical as well as behavioural skills - and of course, maths .. calculations etc... Guy was surely very fast, but he made things worse in his speed - whats the use of speed then??

They added scratches on my car!!

NEVER go to TOYOTA OF IRVING - NEVER! THESE GUYS CHEAT!

PROS: give a clean rental car while car is in for service
CONS: cheat, quote differently and charge more, spoil the car, rude service

1
★☆☆☆☆

I wanted to do the 60K miles service on my Corolla, quoted out the door price of ~ $400 but when I came to pickup the car, the bill was for $500! guys refused to honour the price they commited the previous day, the guy says its all "valid" price, was extremely rude. When asked the details, he calculated and showed that on calculator the price showed $499 and hence $501 that they were asking was very close ! - hey, didnt he know that 499 was not the same as 501 - and it showed that there was still an error. The Customer Service was extremely rude, and i had to spend almost 2 hours at the place to receive my car..... And during the argument, he came up with another calculation - 486! "thats the best i can do" - he said, as if doing me a favour!!!! Not acceptable - finally, he came up with $477 - "thats all i can do" - he finally said - take the car or come tomorrow when the guy who took the order is here! these guys sure had me inthe corner now - i wanted the car the same day! Had to payup. And listen to this - "the price i gave you IS VALID and is correct" - but he failed to mention which price - 501 or 499 or 486 or 477 - were all these "valid" prices?!?!! :( And that was not the end - the car was not washed properly

And yes, i had specifically asked not to do the oil change and oil filter but they did, and they charged me for it - when i asked to see the original work order which clearly stated the price and the "no oil change" statement, they said they couldnt - advise = before you hand over your car, get a copy of the work order and the final out the door price document that you sign.

These guys need to put in more training for the staff- technical as well as behavioural skills - and of course, maths .. calculations etc... Guy was surely very fast, but he made things worse in his speed - whats the use of speed then??

They added scratches on my car!!

NEVER go to TOYOTA OF IRVING - NEVER! THESE GUYS CHEAT!

PROS: give a clean rental car while car is in for service
CONS: cheat, quote differently and charge more, spoil the car, rude service

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.

I took my corolla here for scheduled maintenance. The work was just okay. Nothing was done above and beyond what was required. You could get a cheaper price by shopping at the other dealerships. The car doors were squeaking when they handed teh vehicle to me and I had to ask them to grease the hinges. I expect minor stuff like this to be taken care of. They will need to do such things to have a higher customer satisfaction rating.

3
★★★☆☆

I took my corolla here for scheduled maintenance. The work was just okay. Nothing was done above and beyond what was required. You could get a cheaper price by shopping at the other dealerships. The car doors were squeaking when they handed teh vehicle to me and I had to ask them to grease the hinges. I expect minor stuff like this to be taken care of. They will need to do such things to have a higher customer satisfaction rating.

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