In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriving in the squad's signature black-and-white VW Bugs).
Key Points
Computer Networking & Repair
TV/Home Theater
Car Audio/Video/Navigation
The Inside Scoop
Know Before You Go - Sorry Mac-ophiles, the Geek Squad only serves PCs.
Save Money - All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.