Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring

★★★★★
Consulting, Technical Support, Tutoring, Computer Repair, Data Recovery, Upgrades, Hard Drive installations, RAM, Macbook Air, Macbook Retina, Apple Watch, Apple TV, Mac Mini, iPhone 6, iPad, iPad Air, Time Capsule, Time Machine, Wireless Network, Macbook, Macbook Pro, iMac, Mac Mini, Power Mac, Mac Pro, iPod touch, iPhone,
  • 7 Lexington Avenue

    Somerville, MA 02144

    Map & Directions
  • 617-834-4913

About Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring

Categories
  • Computer & Internet Services
  • Computer Repair Services
  • Computer Hardware
  • Used Computers
Hours
Monday: 10:00 AM - 05:00 PM
Tuesday: 10:00 AM - 05:00 PM
Wednesday: 10:00 AM - 05:00 PM
Thursday: 10:00 AM - 05:00 PM
Friday: 10:00 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

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5.0 17
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I have used Mac Doctor for various issues and tasks over the last 3 + years and have been extremely impressed with their professionalism, business expertise, and computer knowledge. Whether it is problem solving, like getting my IPhone to synch with all my other devices, or a major overhaul of my home and business computers, Mac Doctor does the job and does it extremely well. Where they really separate themselves from the competition is they take time to listen and figure out your needs, wants and then work with you to develop a solution.

5
★★★★★

I have used Mac Doctor for various issues and tasks over the last 3 + years and have been extremely impressed with their professionalism, business expertise, and computer knowledge. Whether it is problem solving, like getting my IPhone to synch with all my other devices, or a major overhaul of my home and business computers, Mac Doctor does the job and does it extremely well. Where they really separate themselves from the competition is they take time to listen and figure out your needs, wants and then work with you to develop a solution.

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Joshua was extremely helpful to us in quickly diagnosing and fixing several problems with our iMac and iPad2. He was excellent at explaining things so we could understand them. After he left, we continued to email with him about some other minor issues and questions and he responded promptly and helped us even though he was not "on the clock." We will definitely call Joshua again the next time we have a problem with a computer.

5
★★★★★

Joshua was extremely helpful to us in quickly diagnosing and fixing several problems with our iMac and iPad2. He was excellent at explaining things so we could understand them. After he left, we continued to email with him about some other minor issues and questions and he responded promptly and helped us even though he was not "on the clock." We will definitely call Joshua again the next time we have a problem with a computer.

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.

Excellent service on two Mac laptops. Clear repair estimate and quicj turnaround. Couldn't be better!

5
★★★★★

Excellent service on two Mac laptops. Clear repair estimate and quicj turnaround. Couldn't be better!

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.

Joshua was a terrific help for me buying a computer. He listened and was responsive. He ordered everything and set it up efficiently. It works really well,and he was a pleasure to work with.

5
★★★★★

Joshua was a terrific help for me buying a computer. He listened and was responsive. He ordered everything and set it up efficiently. It works really well,and he was a pleasure to work with.

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I had an awesome service with the Mac Doctor , the only one!!. He was very comprehensive and he adapted his service to my particular needs. I could not have received a better service!

5
★★★★★

I had an awesome service with the Mac Doctor , the only one!!. He was very comprehensive and he adapted his service to my particular needs. I could not have received a better service!

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.

Extremely helpful and easy to work with. All our computers are working better and we have a better understanding of how to maintain them.

5
★★★★★

Extremely helpful and easy to work with. All our computers are working better and we have a better understanding of how to maintain them.

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He speaks to you in real-world language, help you to understand. Gives practical advice, and is really personable.

5
★★★★★

He speaks to you in real-world language, help you to understand. Gives practical advice, and is really personable.

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.

Joshua with Mac Doctor was a great help. He helped me do several things. First he ported over information from my old g4 powerbook to my new Mac. He even went through to bring over old e-mails that I wanted to save. What a help!!! Then after that he spent some time with me setting up a better wireless network complete with Apple TV. Now when my parents come over we can show pictures on the TV seamlessly and easily of the grand kids and all the great things they have done. If this wasn't enough, his service is outstanding. He returns calls quickly and is very friendly. I highly recommend Mac Doctor.

5
★★★★★

Joshua with Mac Doctor was a great help. He helped me do several things. First he ported over information from my old g4 powerbook to my new Mac. He even went through to bring over old e-mails that I wanted to save. What a help!!! Then after that he spent some time with me setting up a better wireless network complete with Apple TV. Now when my parents come over we can show pictures on the TV seamlessly and easily of the grand kids and all the great things they have done. If this wasn't enough, his service is outstanding. He returns calls quickly and is very friendly. I highly recommend Mac Doctor.

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.

I had an old non-Intel based Mac and it was time to upgrade. Josh (I found him on an internet search) was helpful from the beginning, advising me as to the relative merits of the computers I would be choosing between, advice on peripherals, making the change-over of data from old computer to new, helping me with new software, even readying my old computer for it's new home. It is such a great feeling knowing someone like Josh is on your side and ready to help - efficiently, professionally and completely competently. Highest recommendation!

5
★★★★★

I had an old non-Intel based Mac and it was time to upgrade. Josh (I found him on an internet search) was helpful from the beginning, advising me as to the relative merits of the computers I would be choosing between, advice on peripherals, making the change-over of data from old computer to new, helping me with new software, even readying my old computer for it's new home. It is such a great feeling knowing someone like Josh is on your side and ready to help - efficiently, professionally and completely competently. Highest recommendation!

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.

My Macbook's HD got fried months ago. The Max store initially said they could not fix it when the problem was small (and data still easily recoverable) and then turned around and told me that they could replace it once it was totally ruined because it was covered on my warranty. They gave me my old HD and suggested a date recovery service that quoted me between $800 and $2200. After reading Mac Doctor reviews I decided to email Joshua and even though I got an auto response saying he would be out of the country until January, he promptly followed up with a personal email. I told him that I preferred to wait the few months until he returned and pay his reasonable prices ($95/hr for an estimated 1-2 hrs) rather than send it to a company with outrageous rates. Joshua did not forget about me and sent me a personal email in december looking to schedule an appointment in early January.
He was easy to find and was very polite. Also he took the HD and kept me updated and was very optimistic through the process. In the end he lived up to all of his claims: $95/hr rate, only took two hours and my data was promptly returned a few days later fully intact. If I have any other problems with my Mac I will be sure to call Mac Doctor.

5
★★★★★

My Macbook's HD got fried months ago. The Max store initially said they could not fix it when the problem was small (and data still easily recoverable) and then turned around and told me that they could replace it once it was totally ruined because it was covered on my warranty. They gave me my old HD and suggested a date recovery service that quoted me between $800 and $2200. After reading Mac Doctor reviews I decided to email Joshua and even though I got an auto response saying he would be out of the country until January, he promptly followed up with a personal email. I told him that I preferred to wait the few months until he returned and pay his reasonable prices ($95/hr for an estimated 1-2 hrs) rather than send it to a company with outrageous rates. Joshua did not forget about me and sent me a personal email in december looking to schedule an appointment in early January.
He was easy to find and was very polite. Also he took the HD and kept me updated and was very optimistic through the process. In the end he lived up to all of his claims: $95/hr rate, only took two hours and my data was promptly returned a few days later fully intact. If I have any other problems with my Mac I will be sure to call Mac Doctor.

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I actually don't own a Mac (although I wish I did) but that hasn't stopped me from GREATLY valuing Josh's computer/internet knowledge and expertise. With a new and rapidly expanding business but relatively little understanding of the web, I felt in the dark on how to tap into the internet to help promote my growth. Josh was a TREMENDOUS resource for securing a domain name and setting up a website. He also gave great advice on supportive computer equipment and means of acquiring great business cards and brochures. He's like my business's 'other employee'... "the Answer Man" for computer and internet issues.

5
★★★★★

I actually don't own a Mac (although I wish I did) but that hasn't stopped me from GREATLY valuing Josh's computer/internet knowledge and expertise. With a new and rapidly expanding business but relatively little understanding of the web, I felt in the dark on how to tap into the internet to help promote my growth. Josh was a TREMENDOUS resource for securing a domain name and setting up a website. He also gave great advice on supportive computer equipment and means of acquiring great business cards and brochures. He's like my business's 'other employee'... "the Answer Man" for computer and internet issues.

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Short on time, and in need of some fast help getting up to speed on iWeb, I called Josh to help me get going. He acted as my in-person software tutorial, which is SO much better than trying to do it all yourself, as you can ask questions that are specific to your needs and have them immediately answered. Josh did this and so much more. After turning me into an instant pro at iWeb (it only took an hour!!), Josh took a quick look through my MacBook's files and located some small but important updates that needed to be made, saving me the headache of having to call for help again too soon in the future. That being said, I'm already thinking about having him by again soon to help me update my home office's wireless network. All this and a friendly demeanor, timely service and affordable pricing. If you need Mac assistance, call Josh. You won't be sorry.

5
★★★★★

Short on time, and in need of some fast help getting up to speed on iWeb, I called Josh to help me get going. He acted as my in-person software tutorial, which is SO much better than trying to do it all yourself, as you can ask questions that are specific to your needs and have them immediately answered. Josh did this and so much more. After turning me into an instant pro at iWeb (it only took an hour!!), Josh took a quick look through my MacBook's files and located some small but important updates that needed to be made, saving me the headache of having to call for help again too soon in the future. That being said, I'm already thinking about having him by again soon to help me update my home office's wireless network. All this and a friendly demeanor, timely service and affordable pricing. If you need Mac assistance, call Josh. You won't be sorry.

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I've been a PC user all my life. Then, earlier this year I decided to switch to a Mac. Given this momentous decision, I decided to consult with Josh on the best options. He was tremendously helpful and, as a result, I'm now the proud owner of a shiny new Mac Air. Josh helped me set up the new computer, advised me on the software to get (or, more importantly, the one not to get!) and didn't mind the late night calls with "How do you do that on a Mac?" questions. If you're thinking of switching from a PC to a Mac, you would do yourself a great service (and will save some money) by first consulting with Josh. It's all worth it!

5
★★★★★

I've been a PC user all my life. Then, earlier this year I decided to switch to a Mac. Given this momentous decision, I decided to consult with Josh on the best options. He was tremendously helpful and, as a result, I'm now the proud owner of a shiny new Mac Air. Josh helped me set up the new computer, advised me on the software to get (or, more importantly, the one not to get!) and didn't mind the late night calls with "How do you do that on a Mac?" questions. If you're thinking of switching from a PC to a Mac, you would do yourself a great service (and will save some money) by first consulting with Josh. It's all worth it!

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The Mac Doctor has been of invaluable assistance over the past couple months in helping me to fully take advantage of my Macintosh. Joshua was originally recommended by a trusted friend for his effectiveness at problem solving, his professionalism, his reasonable hourly rate, and his efficiency while on the job. I first contacted him with somewhat of a peculiar request: I wanted to be able to control several remote speaker systems over my wireless network in a few different rooms in my condo. Although I've been a Macintosh user for awhile, I had a no clue whether this was possible. Joshua (the Mac Doctor) suggested using an airport extreme base station with several remote airport express routers connected to speakers in each room. I now have remote printing, a remote hard-drive that backs up my laptop through time machine, and speaker systems in each room than can be controlled remotely using itunes on my computer.

Since then, Joshua has helped me solve several other mac-related issues. I needed to operate Microsoft Access on my home computer, so he helped me install and configure boot camp to allow Windows to load at start-up. More recently, I was having trouble with the speed of my computer, so Joshua reloaded the operating system and ran a few cleanup programs. My four year old mac is now good as new.

Based on my experience these past months, I strongly recommend Joshua.

5
★★★★★

The Mac Doctor has been of invaluable assistance over the past couple months in helping me to fully take advantage of my Macintosh. Joshua was originally recommended by a trusted friend for his effectiveness at problem solving, his professionalism, his reasonable hourly rate, and his efficiency while on the job. I first contacted him with somewhat of a peculiar request: I wanted to be able to control several remote speaker systems over my wireless network in a few different rooms in my condo. Although I've been a Macintosh user for awhile, I had a no clue whether this was possible. Joshua (the Mac Doctor) suggested using an airport extreme base station with several remote airport express routers connected to speakers in each room. I now have remote printing, a remote hard-drive that backs up my laptop through time machine, and speaker systems in each room than can be controlled remotely using itunes on my computer.

Since then, Joshua has helped me solve several other mac-related issues. I needed to operate Microsoft Access on my home computer, so he helped me install and configure boot camp to allow Windows to load at start-up. More recently, I was having trouble with the speed of my computer, so Joshua reloaded the operating system and ran a few cleanup programs. My four year old mac is now good as new.

Based on my experience these past months, I strongly recommend Joshua.

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I recently moved from Cambridge to Seattle and am outfitting a new office, laboratory (I am a university professor), and home entertainment center. Although I am a scientist I do not have the tech knowledge or patience to research the products I need and feel overwhelmed when I think about how much time I could waste. He is tremendous at finding deals & creative solutions. Even though I??m in Seattle, he remotely logs right into my computer and tends to all my support needs, avoiding the hassle for me to find a new techie here.

5
★★★★★

I recently moved from Cambridge to Seattle and am outfitting a new office, laboratory (I am a university professor), and home entertainment center. Although I am a scientist I do not have the tech knowledge or patience to research the products I need and feel overwhelmed when I think about how much time I could waste. He is tremendous at finding deals & creative solutions. Even though I??m in Seattle, he remotely logs right into my computer and tends to all my support needs, avoiding the hassle for me to find a new techie here.

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There's not enough stars to rate the service I got from Joshua. Never once was there ever a question about his ability or knowledge. I'm so very happy that I found him. When I picked up my computer, which was dead before I brought it, I almost wished I had another computer that was broken so I could bring it to him so he could fix that one too. I loaded him up with questions and he patiently answered every single 1 of them without getting frustrated or annoyed. Not only was the service great, but the communication was incredible. Again, I couldn't recommend him highly enough to anyone thinking of using his great service.

5
★★★★★

There's not enough stars to rate the service I got from Joshua. Never once was there ever a question about his ability or knowledge. I'm so very happy that I found him. When I picked up my computer, which was dead before I brought it, I almost wished I had another computer that was broken so I could bring it to him so he could fix that one too. I loaded him up with questions and he patiently answered every single 1 of them without getting frustrated or annoyed. Not only was the service great, but the communication was incredible. Again, I couldn't recommend him highly enough to anyone thinking of using his great service.

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Stumbled across Mac Doctor on Craigslist and thought I'd give it a shot. I'm a recent convert from the PC world and needed some lessons and introduction to Mac. Joshua turned out to be exactly what I needed.

First, he came to my house which was very convenient. He set up a airport wireless network in no time and then he transferred all my files from my PC laptop to my new MacBook. Bookmarks, email, and contacts were all transferred without a hitch. Then it was on to introducing me to the nuances of a Mac.

I was most impressed with how patient Joshua was with me. He's really a good teacher and very knowledgeable. I thought I had stumped him with one question because he said he didn't know how to do what I asked. However after 30 seconds of looking on the web he'd figured it out.

This guy loves his Macs for sure. He certainly made me happy I made the switch. I continue to use him about once a month to learn how to use new programs. I can't recommend him enough.

The Mac Doctor cured my apprehension about converting to a Mac.
Thanks Joshua!

5
★★★★★

Stumbled across Mac Doctor on Craigslist and thought I'd give it a shot. I'm a recent convert from the PC world and needed some lessons and introduction to Mac. Joshua turned out to be exactly what I needed.

First, he came to my house which was very convenient. He set up a airport wireless network in no time and then he transferred all my files from my PC laptop to my new MacBook. Bookmarks, email, and contacts were all transferred without a hitch. Then it was on to introducing me to the nuances of a Mac.

I was most impressed with how patient Joshua was with me. He's really a good teacher and very knowledgeable. I thought I had stumped him with one question because he said he didn't know how to do what I asked. However after 30 seconds of looking on the web he'd figured it out.

This guy loves his Macs for sure. He certainly made me happy I made the switch. I continue to use him about once a month to learn how to use new programs. I can't recommend him enough.

The Mac Doctor cured my apprehension about converting to a Mac.
Thanks Joshua!

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Message from Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring

Curing your sick Mac and Apple Gear



It's okay if you don't always understand your computer. Patience is Mac Doctor's greatest virtue. After we resolve your issues, we'll let you know what we did and how we did it, in easy-to-understand language that helps you feel confident about your Mac.

Be comforted by the fact that we are a Mac shop only. Sorry, we do not work on Windows PCs.

Mac Doctor believes that by helping you understand what we know, we can grow stronger and more helpful. If we are doing our job, you should feel like you don't need us.



Anyone can solve problems using a manual. However, it takes ingenuity and experience to troubleshoot problems that don't fit the usual mold. We thrive on the challenge of the unusual.

Mac Doctor doesn't believe in Band-Aids. We'll fix your problem and then move to maintain and repair your Mac with a preventive plan.



If Mac Doctor doesn't have an immediate solution to your problem, we aren't afraid to tell you that we don't know. But we'll tirelessly research the issue until we do find a solution that gets your Mac running smoothly again.

More about Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring

Mac Doctor provides a superior Apple & Macintosh service experience. We come to your home and office to consult and train you on how to more efficiently use your Apple products in your life. Have a problem to troubleshoot? No worries, we'll fix that to. We're you're all-inclusive Apple and Macintosh Concierge solution.

 

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