Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring
Macbook, Macbook Pro, iMac, Mac Mini, Power Mac, Mac Pro, Apple TV, iPod, iPhone, iBook, G3, G4, G5, Intel
About Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring
- Hours
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Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: 08:00 AM - 05:00 PM
Saturday: 08:00 AM - 05:00 PM
Sunday: 08:00 AM - 05:00 PM
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Message from Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring
Curing your sick Mac and Apple Gear It’s okay if you don’t always understand your computer. Patience is Mac Doctor’s greatest virtue. After we resolve your issues, we’ll let you know what we did and how we did it, in easy-to-understand language that helps you feel confident about your Mac. Be comforted by the fact that we are a Mac shop only. Sorry, we do not work on Windows PCs. Mac Doctor believes that by helping you understand what we know, we can grow stronger and more helpful. If we are doing our job, you should feel like you don't need us. Anyone can solve problems using a manual. However, it takes ingenuity and experience to troubleshoot problems that don’t fit the usual mold. We thrive on the challenge of the unusual. Mac Doctor doesn’t believe in Band-Aids. We’ll fix your problem and then move to maintain and repair your Mac with a preventive plan. If Mac Doctor doesn’t have an immediate solution to your problem, we aren’t afraid to tell you that we don’t know. But we’ll tirelessly research the issue until we do find a solution that gets your Mac running smoothly again.
More about Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring
Specializing in Personal and Small Business Mac & Apple Help in the Boston Area ** Having problems with your Mac that you just can't figure out how to fix? ** Have a small business and need Mac Support? ** Need help orgainizing your photos, music, or documents? ** Need to recover data from a bad hard drive? ** Have an iPod or iPhone and wish you could use it better? Give the Mac Doctor a Call Check out our Reviews on Google and Yelp Are you having problems? -- Your computer crashing a bit too often? -- Microsoft Word not working properly? -- Hard drive not responding or Mac won't startup? -- Your computer operating more slowly than usual? -- Think you have viruses? -- Need to recover data or make space on your hard drive? Or perhaps you need help: -- Download and store digital photos. -- Print digital photo books. -- Organize your digital music. -- Set up your email. -- Sync your phone to your computer. Ever want to: -- Edit photos in Adobe Photoshop -- Use Microsoft Excel better. -- Use Microsoft Word better. -- Make snazzy Microsoft Powerpoint presentations. -- Create DVD movies or photo slideshows. Having network issues? -- Troubleshoot your small business Mac network -- Set up a new Airport,wireless network, and modem. -- Troubleshoot issues with your current network. -- Upgrade your current network. Mac Doctor has 22 years of experience with Macintosh Computers in scientific, publishing, and business fields. Forget the other Mac shops, Mac Doctor specializes in exceptional customer service and quick turn-arounds.. Mac Doctor comes to you for 1-on-1 help or instruction or you can come to us. From iPods to Macbooks, G4 Towers to Powerbooks, Airports to Apple TVs to iPhones, get the help you need. You name it, the Mac Doctor can help you with it! Email or call to discuss your needs and to arrange an appointment. Patience guaranteed or your money back.
Insider Pages Reviews for Mac Doctor Macintosh Computer Repair, Help. Service, Support, Tutoring
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Joshua was a terrific help for me buying a computer. He listened and was responsive. He ordered everything and set it up efficiently. It works really well,and he was a pleasure to work with.
November 27, 2011Was this review helpful to you?
I had an awesome service with the Mac Doctor , the only one!!. He was very comprehensive and he adapted his service to my particular needs. I could not have received a better service!
November 17, 2011Was this review helpful to you?
Extremely helpful and easy to work with. All our computers are working better and we have a better understanding of how to maintain them.
November 16, 2011Was this review helpful to you?
He speaks to you in real-world language, help you to understand. Gives practical advice, and is really personable.
August 17, 2011Was this review helpful to you?
Joshua with Mac Doctor was a great help. He helped me do several things. First he ported over information from my old g4 powerbook to my new Mac. He even went through to bring over old e-mails that I wanted to save. What a help!!! Then after that he spent some time with me setting up a better wireless network complete with Apple TV. Now when my parents come over we can show pictures on the TV seamlessly and easily of the grand kids and all the great things they have done. If this wasn't enough, his service is outstanding. He returns calls quickly and is very friendly. I highly recommend Mac Doctor.
April 11, 2011Was this review helpful to you?
I had an old non-Intel based Mac and it was time to upgrade. Josh (I found him on an internet search) was helpful from the beginning, advising me as to the relative merits of the computers I would be choosing between, advice on peripherals, making the change-over of data from old computer to new, helping me with new software, even readying my old computer for it's new home. It is such a great feeling knowing someone like Josh is on your side and ready to help - efficiently, professionally and completely competently. Highest recommendation!
January 21, 2011Was this review helpful to you?
My Macbook's HD got fried months ago. The Max store initially said they could not fix it when the problem was small (and data still easily recoverable) and then turned around and told me that they could replace it once it was totally ruined because it was covered on my warranty. They gave me my old HD and suggested a date recovery service that quoted me between $800 and $2200. After reading Mac Doctor reviews I decided to email Joshua and even though I got an auto response saying he would be out of the country until January, he promptly followed up with a personal email. I told him that I preferred to wait the few months until he returned and pay his reasonable prices ($95/hr for an estimated 1-2 hrs) rather than send it to a company with outrageous rates. Joshua did not forget about me and sent me a personal email in december looking to schedule an appointment in early January.
He was easy to find and was very polite. Also he took the HD and kept me updated and was very optimistic through the process. In the end he lived up to all of his claims: $95/hr rate, only took two hours and my data was promptly returned a few days later fully intact. If I have any other problems with my Mac I will be sure to call Mac Doctor.
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I actually don't own a Mac (although I wish I did) but that hasn't stopped me from GREATLY valuing Josh's computer/internet knowledge and expertise. With a new and rapidly expanding business but relatively little understanding of the web, I felt in the dark on how to tap into the internet to help promote my growth. Josh was a TREMENDOUS resource for securing a domain name and setting up a website. He also gave great advice on supportive computer equipment and means of acquiring great business cards and brochures. He's like my business's 'other employee'... "the Answer Man" for computer and internet issues.
May 28, 2009Was this review helpful to you?
Short on time, and in need of some fast help getting up to speed on iWeb, I called Josh to help me get going. He acted as my in-person software tutorial, which is SO much better than trying to do it all yourself, as you can ask questions that are specific to your needs and have them immediately answered. Josh did this and so much more. After turning me into an instant pro at iWeb (it only took an hour!!), Josh took a quick look through my MacBook's files and located some small but important updates that needed to be made, saving me the headache of having to call for help again too soon in the future. That being said, I'm already thinking about having him by again soon to help me update my home office's wireless network. All this and a friendly demeanor, timely service and affordable pricing. If you need Mac assistance, call Josh. You won't be sorry.
May 26, 2009Was this review helpful to you?
I've been a PC user all my life. Then, earlier this year I decided to switch to a Mac. Given this momentous decision, I decided to consult with Josh on the best options. He was tremendously helpful and, as a result, I'm now the proud owner of a shiny new Mac Air. Josh helped me set up the new computer, advised me on the software to get (or, more importantly, the one not to get!) and didn't mind the late night calls with "How do you do that on a Mac?" questions. If you're thinking of switching from a PC to a Mac, you would do yourself a great service (and will save some money) by first consulting with Josh. It's all worth it!
May 25, 2009Was this review helpful to you?
The Mac Doctor has been of invaluable assistance over the past couple months in helping me to fully take advantage of my Macintosh. Joshua was originally recommended by a trusted friend for his effectiveness at problem solving, his professionalism, his reasonable hourly rate, and his efficiency while on the job. I first contacted him with somewhat of a peculiar request: I wanted to be able to control several remote speaker systems over my wireless network in a few different rooms in my condo. Although I've been a Macintosh user for awhile, I had a no clue whether this was possible. Joshua (the Mac Doctor) suggested using an airport extreme base station with several remote airport express routers connected to speakers in each room. I now have remote printing, a remote hard-drive that backs up my laptop through time machine, and speaker systems in each room than can be controlled remotely using itunes on my computer.
Since then, Joshua has helped me solve several other mac-related issues. I needed to operate Microsoft Access on my home computer, so he helped me install and configure boot camp to allow Windows to load at start-up. More recently, I was having trouble with the speed of my computer, so Joshua reloaded the operating system and ran a few cleanup programs. My four year old mac is now good as new.
Based on my experience these past months, I strongly recommend Joshua.
May 22, 2009Was this review helpful to you?
I recently moved from Cambridge to Seattle and am outfitting a new office, laboratory (I am a university professor), and home entertainment center. Although I am a scientist I do not have the tech knowledge or patience to research the products I need and feel overwhelmed when I think about how much time I could waste. He is tremendous at finding deals & creative solutions. Even though Im in Seattle, he remotely logs right into my computer and tends to all my support needs, avoiding the hassle for me to find a new techie here.
May 22, 2009Was this review helpful to you?
There's not enough stars to rate the service I got from Joshua. Never once was there ever a question about his ability or knowledge. I'm so very happy that I found him. When I picked up my computer, which was dead before I brought it, I almost wished I had another computer that was broken so I could bring it to him so he could fix that one too. I loaded him up with questions and he patiently answered every single 1 of them without getting frustrated or annoyed. Not only was the service great, but the communication was incredible. Again, I couldn't recommend him highly enough to anyone thinking of using his great service.
January 07, 2009Was this review helpful to you?
Stumbled across Mac Doctor on Craigslist and thought I'd give it a shot. I'm a recent convert from the PC world and needed some lessons and introduction to Mac. Joshua turned out to be exactly what I needed.
First, he came to my house which was very convenient. He set up a airport wireless network in no time and then he transferred all my files from my PC laptop to my new MacBook. Bookmarks, email, and contacts were all transferred without a hitch. Then it was on to introducing me to the nuances of a Mac.
I was most impressed with how patient Joshua was with me. He's really a good teacher and very knowledgeable. I thought I had stumped him with one question because he said he didn't know how to do what I asked. However after 30 seconds of looking on the web he'd figured it out.
This guy loves his Macs for sure. He certainly made me happy I made the switch. I continue to use him about once a month to learn how to use new programs. I can't recommend him enough.
The Mac Doctor cured my apprehension about converting to a Mac.
Thanks Joshua!
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