Julep Nail Parlor

After scheduling a "Porch" pedi with free mani because of a coupon, I came in and had the works done. I asked if this was the porch pedi, the girl said "oh no, this is the better one - you'll like it alot!" They didn't rectify anything and charged full price. She then did my mani and I told her my nails always chip within one day - so she told me I could come back and get a free repair in 2-3 days. So on my next day off two days later I had several chips, I came in and the girl at the desk "Jackie" said "oh, we can't do that because you had the non-guaranteed mani - so we would have to charge you" I told her what the other lady told me and she just stated the former all over again. I said I didn't see myself coming back anytime soon to which she replied 'ok'. They lied about the repair and lacked any customer service skills. I expect more when paying $80 for a service. I will never waste my money there again.

Posted 07/20/09 | Report Abuse

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I am so glad I have finally found a CLEAN & SANITARY place to get a pedicure! I got a form of toe fungi from the last chop shop I went to. I thought the place was kinda pricey @ first but when the lady explained that they have medical grade sterilization equipment for their tools I understood. Also when I walked in it smelled great for a nail place, I left with no headache. The gal sat me right away and gave me a warm neck wrap and offered me hot tea for free. And they even give you a free polish to go home with you as a gift. They dont do acrylics there tho' so I guess I will have to let my finger nails get healthy again.

Posted 12/10/08 | Report Abuse

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