Condor Moving Systems

WORST MOVING EXPERIENCE EVER! They charged almost twice what they "quoted" me, I had ALL of my DVD's (approx 300 DVD's) and multiple items stolen, and number of boxes at some point had been opened and looked through, numerous things broken that they wrapped for me (like an antique end table and my $2,000 mattress set that they "boxed" for me was obviously dragged and was dirty and holes in it on the end), and by the time I received my furniture, both my dressers, my mother's hope chest and multiple boxes had sever mold damage and had to be taken to the dump. Their offer for reimbersement was nothing ($200), and I was told I could go through the arbitration process if I didn't accept the reimbersement. So I wrote that off and received the arbitration paperwork, which then they charged almost $200 for. So I ended up getting nothing!

Posted 11/16/09 | Report Abuse

Was this review helpful to you?

Started out well enough, then turned really bad once they got our stuff and money. Sales rep Maj was totally at my disposal until they picked up our stuff, after that she was not in the office and would not return calls.

Rude customer service when inquiring about when our stuff would be delivered and numerous delays in it finally arriving.The excuses used in the delays ........lots of rain in Texas led to one of their trucks becoming invested with roaches and ants - we will hose it out and get you on the road in a day or two, flat tire while on road, DOT held them at GA border.

The day the goods actually arrived - it was supposed to be between 8-9 am - after several calls the mover finally answered ...over slept dude, I'll be there in a few. I ended up having to go meet him and lead him to my house. Once there I unloaded over 1/3 of the truck myself.

Damaged goods included numerous damaged pictures and frames, dented and scarred, bakers rack, bicycle, desk and entertainment center. 3 missing lamps and 1 desk chair. One sealed container of personal records busted and scattered all over the back of the truck and one box containing 4 seasons worth of baseball trading cards crushed.

Do not use this company under any circumstance

Posted 11/09/09 | Report Abuse

Was this review helpful to you?

I recently moved with Condor from Houston to Washington DC the best experience. They did a wonderful job!! The crews showed up on time my furniture made it safely every one was extremely nice.

Posted 10/09/09 | Report Abuse

Was this review helpful to you?

Let me start off by saying that the guys who did the actual move were very nice and professional. The people at customer service, on the other hand, were horrible. My move was supposed to happen on a Thursday between 2 and 4pm. I got a call after 4 telling me that the movers had been held up on a previous job and wouldn't be at my apartment until 8pm at the earliest. The woman I spoke to essentially blamed me for the delay because I had requested that the move take place after 10am. My move didn't take place until 10:30 am on Friday. I would not recommend this company to anyone else.

Posted 09/28/09 | Report Abuse

0 out of 1 people found this review helpful.

Was this review helpful to you?

I just wanted to express my EXTREME disappointment in Condor Moving Systems. The Friday afternoon before my move, I received a call from the dispatcher informing me that the truck had broken down, and that my move appointment was being canceled. I understand that unforeseen events can happen, however, I did not need a truck - I needed bodies to help me carry things from one apartment to another in the same building. I was unable to find another moving company on such short notice, was not able to move out of my apartment before my lease expired, and have had to take time off of work to try and get the job done.

It is extremely unfortunate that a single girl who lives alone and was relying on a company\'s services was left with no assistance. I booked this company a month in advance so something such as this would not happen. It is definitely worth it to pay a little more money and actually work with a professional, reliable company.

Posted 08/03/09 | Report Abuse

0 out of 1 people found this review helpful.

Was this review helpful to you?