Laughing Rainbow Cleaning Services

★★★★★
  • 22 Cantey Place NW Suite 304

    Atlanta, GA 30327

    Map & Directions

About Laughing Rainbow Cleaning Services

Hours
9:00 - 5:00 Monday - Friday

Personal Services

Personal Services
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.

I just started using Laughing Rainbow. They come every other week. I found them first on a google search. They seemed to have great review with a couple not so good one. One lady has posted the same post on several sites. So, I was very

3
★★★★★

I just started using Laughing Rainbow. They come every other week. I found them first on a google search. They seemed to have great review with a couple not so good one. One lady has posted the same post on several sites. So, I was very

.

I NEVER Write reviews, but I feel so strongly about this...

I recently purchased a groupon and from the beginning have been very disappointed. Overwhelmed with groupon response, it was very difficult to schedule a cleaning appointment from the get go. My first appointment, after nearly a 2 month wait to get a spot, single-staffed cleaning "team" came to clean my home. I was disappointed that it was only one person, as usually when I have my house professionally cleaned it is at least 2 people. The man reassured me that he was the go-to Groupon person and they he was sent on the jobs to wow the customers. We did a walk through to discuss my priorities of my allotted 2 hour clean time and I discussed floor were my priorities and bathrooms. I let him do his thing and at the end of the session he went over what he did. He, alone, was not able to complete everything, let alone my priorities floors and bathroom. He for some reason did the floors last and a quick once over on them. they were still dirty. I am pretty sure he didnt change the water or rag that he used because it was very streaky. I had to go over them myself after he left.

That being said, I have called Laughing Rainbow multiple times to try to get him to come back to rectify the problem or get some money back. It is extremely difficult to get in touch with the owner (the only one who can offer me anything). When she finally did call me back she left a message saying that they won't send anyone back to fix the situation because they are too busy and that they will just try to do a better job next time. great, cant wait... (insert sarcasm). I have returned her message a couple times since then with no response and am still waiting. Apparently she must think this issue is settled.

After my unsatisfactory experience the first time, Laughing Rainbow did nothing to try to rectify the situation. They would not send someone to re-clean and said i must wait for the next cleaning.

THE NEXT "CLEANING"...
First of all, LR will not let me schedule a time for a cleaning and has said that they will call 1 hour in advance before the cleaning. Yesterday, I get a call at 8:45am saying they are on their way to my house. Needless to say, I was not ready for them to come and they told me they must come now or I would have to reschedule. I said they could come. Apparently she came, rang the doorbell, and left - She never called me to tell me she was here or that she was leaving. I guess i didnt hear the doorbell, my fault, but I said I would be there, I was, there was a car in the drive way (mine) and she didnt call and just left. So after an hour of waiting, I called her to find out where she was, she told me she had moved on to the next house and I would have to call to reschedule my appointment.
So, I call to reschedule my appointment, only to find out they will not reschedule my appointment and that I must wait until my next cleaning in a month from now. I discuss how upset I am, dissatisfied, etc and no one seems to care.

Truthfully, I get it. Since i bought the special through Groupon, LR has no incentive to have me as a client or spend the time to do a good job to clean my house. they make so little money on each cleaning and it works out best for them to tell me i can't reschedule and need to wait until my next cleaning.

Needless to say, I have gotten all my money back through Groupon, filed a complaint with them and through the Better Business Bureau.

1
★☆☆☆☆

I NEVER Write reviews, but I feel so strongly about this...

I recently purchased a groupon and from the beginning have been very disappointed. Overwhelmed with groupon response, it was very difficult to schedule a cleaning appointment from the get go. My first appointment, after nearly a 2 month wait to get a spot, single-staffed cleaning "team" came to clean my home. I was disappointed that it was only one person, as usually when I have my house professionally cleaned it is at least 2 people. The man reassured me that he was the go-to Groupon person and they he was sent on the jobs to wow the customers. We did a walk through to discuss my priorities of my allotted 2 hour clean time and I discussed floor were my priorities and bathrooms. I let him do his thing and at the end of the session he went over what he did. He, alone, was not able to complete everything, let alone my priorities floors and bathroom. He for some reason did the floors last and a quick once over on them. they were still dirty. I am pretty sure he didnt change the water or rag that he used because it was very streaky. I had to go over them myself after he left.

That being said, I have called Laughing Rainbow multiple times to try to get him to come back to rectify the problem or get some money back. It is extremely difficult to get in touch with the owner (the only one who can offer me anything). When she finally did call me back she left a message saying that they won't send anyone back to fix the situation because they are too busy and that they will just try to do a better job next time. great, cant wait... (insert sarcasm). I have returned her message a couple times since then with no response and am still waiting. Apparently she must think this issue is settled.

After my unsatisfactory experience the first time, Laughing Rainbow did nothing to try to rectify the situation. They would not send someone to re-clean and said i must wait for the next cleaning.

THE NEXT "CLEANING"...
First of all, LR will not let me schedule a time for a cleaning and has said that they will call 1 hour in advance before the cleaning. Yesterday, I get a call at 8:45am saying they are on their way to my house. Needless to say, I was not ready for them to come and they told me they must come now or I would have to reschedule. I said they could come. Apparently she came, rang the doorbell, and left - She never called me to tell me she was here or that she was leaving. I guess i didnt hear the doorbell, my fault, but I said I would be there, I was, there was a car in the drive way (mine) and she didnt call and just left. So after an hour of waiting, I called her to find out where she was, she told me she had moved on to the next house and I would have to call to reschedule my appointment.
So, I call to reschedule my appointment, only to find out they will not reschedule my appointment and that I must wait until my next cleaning in a month from now. I discuss how upset I am, dissatisfied, etc and no one seems to care.

Truthfully, I get it. Since i bought the special through Groupon, LR has no incentive to have me as a client or spend the time to do a good job to clean my house. they make so little money on each cleaning and it works out best for them to tell me i can't reschedule and need to wait until my next cleaning.

Needless to say, I have gotten all my money back through Groupon, filed a complaint with them and through the Better Business Bureau.

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.

I NEVER Write reviews, but I feel so strongly about this...

I recently purchased a groupon and from the beginning have been very disappointed. Overwhelmed with groupon response, it was very difficult to schedule a cleaning appointment

3
★★★★★

I NEVER Write reviews, but I feel so strongly about this...

I recently purchased a groupon and from the beginning have been very disappointed. Overwhelmed with groupon response, it was very difficult to schedule a cleaning appointment

.

Laughing Rainbow services showed up on time, did an excellent job, and are very reasonable. I sat back and relaxed in a thorougjly clean home when they left.
CJ

2
★★★★★

Laughing Rainbow services showed up on time, did an excellent job, and are very reasonable. I sat back and relaxed in a thorougjly clean home when they left.
CJ

on Service Magic

.

I was pleased with their professional attitude and exacting cleaning. My house requires 3-4 hours and I got a minimum of 4 for the initial cleaning (no extra charge).

2
★★★★★

I was pleased with their professional attitude and exacting cleaning. My house requires 3-4 hours and I got a minimum of 4 for the initial cleaning (no extra charge).

on Service Magic

.

Laughing rainbow cleaning services do a great job cleaning my house. They never miss any areas. Exceed my expectations.

5
★★★★★

Laughing rainbow cleaning services do a great job cleaning my house. They never miss any areas. Exceed my expectations.

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.

The ladies are kind and polite. They take thier time in cleaning my home. And when Their done. I feel like I am in a new home again.

2
★★★★★

The ladies are kind and polite. They take thier time in cleaning my home. And when Their done. I feel like I am in a new home again.

on Service Magic

.

Great maid service located in Atlanta. They were extremely thourough in cleaning up my house. I was in the process of selling, and in all the showings potential buyers mentioned how neat and fresh everything was.

4
★★★★☆

Great maid service located in Atlanta. They were extremely thourough in cleaning up my house. I was in the process of selling, and in all the showings potential buyers mentioned how neat and fresh everything was.

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I could not be more pleased with the services provided by Laughing Rainbow.

2
★★★★★

I could not be more pleased with the services provided by Laughing Rainbow.

on Service Magic

.

My house for once was dust free! They were professional and cleaned the house with great detail.

2
★★★★★

My house for once was dust free! They were professional and cleaned the house with great detail.

on Service Magic

.

Very good job and very professional.

2
★★★★★

Very good job and very professional.

on Service Magic

.

I was very satisfied with the services rendered and I have already recommended Laughing Rainbow to a friend.

2
★★★★★

I was very satisfied with the services rendered and I have already recommended Laughing Rainbow to a friend.

on Service Magic

.

The house was cleaned very well; it was not spotless, but I could tell a difference. I will be using this service again, and I would recommend her to others.

2
★★★★★

The house was cleaned very well; it was not spotless, but I could tell a difference. I will be using this service again, and I would recommend her to others.

on Service Magic

.

Very pleased with professionalism and service

2
★★★★★

Very pleased with professionalism and service

on Service Magic

.

Everything was done wonderfully. I was really pleased with the service and your techniques. I will highly recommend you to friends and neighbors looking for cleaning services.

The only thing I want to mention is the oven was not cleaned.

I will see you in two weeks. Have a great week.

2
★★★★★

Everything was done wonderfully. I was really pleased with the service and your techniques. I will highly recommend you to friends and neighbors looking for cleaning services.

The only thing I want to mention is the oven was not cleaned.

I will see you in two weeks. Have a great week.

on Service Magic

.

I extremely hard to please, but I was thrilled with the way that my house looked and the care that they took.

2
★★★★★

I extremely hard to please, but I was thrilled with the way that my house looked and the care that they took.

on Service Magic

.

Mahkail (I think I am spelling that wrong) was extremely thorough and did a great job! She has a very pleasant personality and I felt safe giving her a key to my home for future cleanings.

2
★★★★★

Mahkail (I think I am spelling that wrong) was extremely thorough and did a great job! She has a very pleasant personality and I felt safe giving her a key to my home for future cleanings.

on Service Magic

Message from Laughing Rainbow Cleaning Services

We are now proud partners for Cleaning For a Reason where we donate time each month to clean for free for a local cancer patient.

Editorial from

In addition to thorough first-time clean-up jobs, cleaning company provides regular service as well on your schedule.

Articles and Advice

 

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