Charlotte Hair

704-299-7212

10824 Pineville-Mathews Road Pineville, NC 28134

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yasmeen o. Kelly J.
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Reviews for Charlotte Hair

Ratings_icons Charlotte Hair is GREAT

yasmeen o.

I am a traveler but I like to have extensions put in my hair. I usually go to my beautician in Philadelphia. It took me over 2 weeks to find a beautician down south that did fusions. When I contacted Kadi, and she was excellent. She described each style to me, explained which would be the best for me based on my answers and wants. I just had it done and I LOVE IT!!! SHE TOOK EXTRA TIME ADDED EXTRA PIECES. AND DID IT THE WAY I WANTED. I had no problems the style looks great, my curls look great and she has a new customer. I'll definitely be back and would recommend her to my friends anytime.

Posted 10/05/09 | Report Abuse

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Ratings_icons Horrible experience!

Kelly J.

Extremely rude! No courtesy. Very poor level of service. Very poor quality. Horrible experience. Definitely not worth the time or money. Stay away!!!!!!!

Posted 09/16/09 | Report Abuse

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Response from this business:

Hello Kelly, replied on 09/17/09
Kelly, initially you tried to go the cheap route and get a partial & I adviced you that you needed a full head because you wanted 20 in and your hair was only 6 in. Realizing that it wasn't full enough, you came back and I put in more hair, charging you 1/2 of what I normally charge, being nice because you couldn't afford more. You didn't take proper care of them & wanted to come back & get more for free & me give you your money back. You claimed they were falling out after 2 weeks, 2 weeks Kelly. Sometimes, I wish those bonds would break down and come out that easily. I'm Very customer service oriented. I stand behind my work & do a fantastic job. No one can describe me as rude or anything even remotely close. There's 2 sides to a coin, just like this story. Did you follow directions and instructions? Hair extensions are a luxury, you can buy a Jag but can you afford the maintanence? I can't be responsible for what you did, or didn't do to them when you went home. You can't please everyone & this is definite living proof of that. Please view my work www.CharlotteBeautySecrets.net under photos and look at my images. A picture is worth 1,000 words.