Swanky Couture & Salon

★★★★☆

Personal Services

Personal Services
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I am new tithe city and have had such bad luck with finding a hairdresser that knows my hair just from running hands through it!! Cassandra did just that!! She was so awesome and did an amazing job on my hair and didn't scoff when I told her how I liked it cut and what my last favorite stylist did to my hair. She was awesome And I am going back today for a facial!! As for the other reviews check the time stamp on them an know that if you go in there today you will have a positive experience like I did!! Cassandra rocks let her do your do!!!

5
★★★★★

I am new tithe city and have had such bad luck with finding a hairdresser that knows my hair just from running hands through it!! Cassandra did just that!! She was so awesome and did an amazing job on my hair and didn't scoff when I told her how I liked it cut and what my last favorite stylist did to my hair. She was awesome And I am going back today for a facial!! As for the other reviews check the time stamp on them an know that if you go in there today you will have a positive experience like I did!! Cassandra rocks let her do your do!!!

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I also am unable to even give this business one star. I called to schedule a shellac nail manicure. I asked the receptionist when I scheduled the appointment for the price of the service, I informed her that I had shellac polish on and asked if there was any additional charge for removal of my current polish. She told me that there was no additional charge and gave me the price for the shellac manicure service ($25). When I arrived, the technician set me down and got out aluminum foil and cotton balls to remove my schellac, then informed me that there would be an additional $15 dollar charge for removal. I told her that I had confirmed just that morning that there would not be an additional charge. She left and came back, told me she spoke with her boss and said that there would be an extra charge so I left. She wasn't even going to remove the polish with the wraps that CND sells for shellac removal and was still going to charge that much extra and didn't even check with her receptionist, who was standing right there, to see what she told me. The salon was just a small hair salon and their charge was $5 less than I could have got it done in Gene Juarez's salon with a spa atmosphere and CND wraps! I was disgusted with the whole experience and wouldn't go there for anything.

1
★☆☆☆☆

I also am unable to even give this business one star. I called to schedule a shellac nail manicure. I asked the receptionist when I scheduled the appointment for the price of the service, I informed her that I had shellac polish on and asked if there was any additional charge for removal of my current polish. She told me that there was no additional charge and gave me the price for the shellac manicure service ($25). When I arrived, the technician set me down and got out aluminum foil and cotton balls to remove my schellac, then informed me that there would be an additional $15 dollar charge for removal. I told her that I had confirmed just that morning that there would not be an additional charge. She left and came back, told me she spoke with her boss and said that there would be an extra charge so I left. She wasn't even going to remove the polish with the wraps that CND sells for shellac removal and was still going to charge that much extra and didn't even check with her receptionist, who was standing right there, to see what she told me. The salon was just a small hair salon and their charge was $5 less than I could have got it done in Gene Juarez's salon with a spa atmosphere and CND wraps! I was disgusted with the whole experience and wouldn't go there for anything.

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I don't even want to give this place a 1 star! The owner, Grace, is SO RUDE!! I've had a bad experience every time I go! Yes, I said every time, I've been a few times, my husband can not understand why I go back. I'll explain. Richelle, a stylist, is Amazing!!! She is so sweet, the best hair cut and color I've ever had! I'm addicted to her cuts! I have searched for years for someone to do as good as her. That's the only reason I go. Every time I'm in, I observe Grace, and other staff act like they could give a big hoot about anyone. I've gotten my brows done by Grace twice. Ok, I'll admit, she does a very good job, but her attitude is disrespectful. You go to a salon to feel good not feel less than. She acts like she's to good for me. Every time I'm in she acts like she's never seen me in her life. Aren't you suppose to get to know your clients?! She once said "your with me?!" with a tone like I have to take care of YOU?!Ugh!! Another time I walked in and she said she was running behind and that I needed to come back later that day. Then she walked up to her book and said Who are you? And without waiting for a response she said your not even scheduled till an hour from now. Which was NOT true! She had just told me she was behind now she's going to blame me?! And if I was in an hour why are you asking me to come back 5 hours later?! Another time while I was waiting for a spray tan (which was a HUGE flop!) someone walked in to ask about hair feathers she saw in the window. She stood at the desk for 10 plus min. To just get short answers and disrespected and left in tears. To back up I was waiting for my appt why an employee got her nails done!! I could go on!!

1
★☆☆☆☆

I don't even want to give this place a 1 star! The owner, Grace, is SO RUDE!! I've had a bad experience every time I go! Yes, I said every time, I've been a few times, my husband can not understand why I go back. I'll explain. Richelle, a stylist, is Amazing!!! She is so sweet, the best hair cut and color I've ever had! I'm addicted to her cuts! I have searched for years for someone to do as good as her. That's the only reason I go. Every time I'm in, I observe Grace, and other staff act like they could give a big hoot about anyone. I've gotten my brows done by Grace twice. Ok, I'll admit, she does a very good job, but her attitude is disrespectful. You go to a salon to feel good not feel less than. She acts like she's to good for me. Every time I'm in she acts like she's never seen me in her life. Aren't you suppose to get to know your clients?! She once said "your with me?!" with a tone like I have to take care of YOU?!Ugh!! Another time I walked in and she said she was running behind and that I needed to come back later that day. Then she walked up to her book and said Who are you? And without waiting for a response she said your not even scheduled till an hour from now. Which was NOT true! She had just told me she was behind now she's going to blame me?! And if I was in an hour why are you asking me to come back 5 hours later?! Another time while I was waiting for a spray tan (which was a HUGE flop!) someone walked in to ask about hair feathers she saw in the window. She stood at the desk for 10 plus min. To just get short answers and disrespected and left in tears. To back up I was waiting for my appt why an employee got her nails done!! I could go on!!

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I have to say Grace the owner of Swankys does the most AMAZING, BEAUTIFUL brows I have ever had done! She really takes her time making my brows a perfect shape! I have never had my brows look so good. Trust me you have to get your brows done by her!!

5
★★★★★

I have to say Grace the owner of Swankys does the most AMAZING, BEAUTIFUL brows I have ever had done! She really takes her time making my brows a perfect shape! I have never had my brows look so good. Trust me you have to get your brows done by her!!

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I went to Swanky's a few days ago and the stylist I got gave me a complete makeover, she changed my color and put highlights in my hair. I have never had so many compliments before! I went to work and everyone noticed how good my hair

3
★★★★★

I went to Swanky's a few days ago and the stylist I got gave me a complete makeover, she changed my color and put highlights in my hair. I have never had so many compliments before! I went to work and everyone noticed how good my hair

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Swanky's Salon is my favorite salon. I love how I can get all my beauty needs done all in one stop. Grace the owner does AMAZING brow shaping! She has clients that come from Oregon, and California to have her do there eyebrows, so that

3
★★★★★

Swanky's Salon is my favorite salon. I love how I can get all my beauty needs done all in one stop. Grace the owner does AMAZING brow shaping! She has clients that come from Oregon, and California to have her do there eyebrows, so that

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WOW! This has got to be the worst salon i have ever been to. i have been reluctant to going to another salon to get my hair done for some time now, but when i finally get enough courage to do so, i went into swanky couture and salon......what a mistake that was. the salon is well put together and very cute ,but that is were it ends. The service i received was horrible. The aesthetician /owner of the salon was rude and very stuck up,she had no people skills what so ever and didn't care to here about my discomfort of the type of talk that her employees were having while i was getting my hair done.From the time i walked in ,to the time i left i was astonished at how unprofessional some of the workers and owner of this company were. The salon had dirty floors, a build up of other peoples hair in the rinse bowls, and their restroom was disgusting. As much as i love the clothing lines that were on sale in the salon , they are way over priced. This salon is only in it for the money and doesn't care about the service that they are providing to their customers, I wouldn't recommend this salon to any of my family or friends and will never be going back.

1
★☆☆☆☆

WOW! This has got to be the worst salon i have ever been to. i have been reluctant to going to another salon to get my hair done for some time now, but when i finally get enough courage to do so, i went into swanky couture and salon......what a mistake that was. the salon is well put together and very cute ,but that is were it ends. The service i received was horrible. The aesthetician /owner of the salon was rude and very stuck up,she had no people skills what so ever and didn't care to here about my discomfort of the type of talk that her employees were having while i was getting my hair done.From the time i walked in ,to the time i left i was astonished at how unprofessional some of the workers and owner of this company were. The salon had dirty floors, a build up of other peoples hair in the rinse bowls, and their restroom was disgusting. As much as i love the clothing lines that were on sale in the salon , they are way over priced. This salon is only in it for the money and doesn't care about the service that they are providing to their customers, I wouldn't recommend this salon to any of my family or friends and will never be going back.

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WOW! This has got to be the worst salon i have ever been to. i have been reluctant to going to another salon to get my hair done for some time now, but when i finally get enough courage to do so, i went into swanky couture and

3
★★★★★

WOW! This has got to be the worst salon i have ever been to. i have been reluctant to going to another salon to get my hair done for some time now, but when i finally get enough courage to do so, i went into swanky couture and

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I have never had perfect eyebrows until I started going to the owner of Swanky. I have used almost all of her services. Waxing, facials, micro derm abrasion, eyelash extensions, eyebrow waxing. She is amazing and a perfectionist. Very professional and accomodating to her customers. I will never see someone else. I highly recommend this salon.

2
★★★★★

I have never had perfect eyebrows until I started going to the owner of Swanky. I have used almost all of her services. Waxing, facials, micro derm abrasion, eyelash extensions, eyebrow waxing. She is amazing and a perfectionist. Very professional and accomodating to her customers. I will never see someone else. I highly recommend this salon.

Pros: perfect eyebrows, facials, eyelashes, waxing

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I have been going to Swanky for about year now. Everyone there is very nice, all the stylists talk to you. You feel like they are all long time friends.I have never seen some one leave with "bad hair". When I first went there it was for my own bad hair fix from another salon.I saw Jamie who is no longer there.When she left,I started seeing Jarid who is great and very,funny....I love him.I would feel comfortable with any of the stylists doing my hair.I am a bit of hair control freak.... :)

5
★★★★★

I have been going to Swanky for about year now. Everyone there is very nice, all the stylists talk to you. You feel like they are all long time friends.I have never seen some one leave with "bad hair". When I first went there it was for my own bad hair fix from another salon.I saw Jamie who is no longer there.When she left,I started seeing Jarid who is great and very,funny....I love him.I would feel comfortable with any of the stylists doing my hair.I am a bit of hair control freak.... :)

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I recently got my hair done at Swanky downtown puyallup and was very impressed. At first i was a little nervous because it was my first time in the salon but after talking with the front desk and being greeted so warmly my nerves slipped away. Everyone was very nice, professional and helpful. My stylist Sarah was very helpful and had great ideas for my long over due makeover. She made me feel very comfortable and confident that her and i were on the same page before she even began my service. The end result was beautiful and i was extremely happy. I will definitely be coming back to swanky again. Thank you Sarah!!

5
★★★★★

I recently got my hair done at Swanky downtown puyallup and was very impressed. At first i was a little nervous because it was my first time in the salon but after talking with the front desk and being greeted so warmly my nerves slipped away. Everyone was very nice, professional and helpful. My stylist Sarah was very helpful and had great ideas for my long over due makeover. She made me feel very comfortable and confident that her and i were on the same page before she even began my service. The end result was beautiful and i was extremely happy. I will definitely be coming back to swanky again. Thank you Sarah!!

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.

I recently got my hair done at Swanky downtown puyallup and was very impressed. At first i was a little nervous because it was my first time in the salon but after talking with the front desk and being greeted so warmly my nerves slipped away. Everyone was very nice, professional and helpful. My stylist Sarah was very helpful and had great ideas for my long over due makeover. She made me feel very comfortable and confident that her and i were on the same page before she even began my service. The end result was beautiful and i was extremely happy. I will definitely be coming back to swanky again. Thank you Sarah!!

2
★★★★★

I recently got my hair done at Swanky downtown puyallup and was very impressed. At first i was a little nervous because it was my first time in the salon but after talking with the front desk and being greeted so warmly my nerves slipped away. Everyone was very nice, professional and helpful. My stylist Sarah was very helpful and had great ideas for my long over due makeover. She made me feel very comfortable and confident that her and i were on the same page before she even began my service. The end result was beautiful and i was extremely happy. I will definitely be coming back to swanky again. Thank you Sarah!!

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First I receive call to push my appointment back 1/2 hour so I say ok. Then arrive and she is still working on previous client for another 1/2 hour! When I finally get my turn one hour later than original appointment, I begin to explain my desired outcome. I had been here 4 months earlier when another stylist had done a good job on my hair and I wanted to bring that look back up to date since it had been awhile. I was basically a blond when I walked in, fair skin, blue eyed, light eybrows etc. I said if we could use the same blond color as before and add a couple darker foils for dimension would be great. So my stylist Michelle says she gets it and away we go. First she plasters dark brown hair color over entire head out several inches from root zone saying this is how we will get the dimension and then on top of this dark goup she is placing a few lighter foil in. I become very concerned as the bang area is turning VERY dark (blackish brown!). She says 'trust me' the lighter hair will fall over this. Well what can you do at this point? So we finish up, I'm unhappy, I had waited so long for this! My blondish hair is history. On the sides on head and front I have very, very dark hair. almost black. The blonder parts of my hair are more of a copper color now. I asked her, were all the foils on the sides of my head the dark color? Yes. So Michelle says she can fix it...oh really? Should I sit down for another chemical treatment after this incredible flop? I bet they would fry my hair to correct this mess. I later find out the person she was working on while I was WAITING for my appointment was ANOTHER EMPLOYEE of this same salon! It seems they are all about self. I did talk to the owner who defends her salon, says I was wishywashy in my description and NO I can not have my money back. When I told her how long I was made to wait she said "WHO CARES"! I hope the readers of this post care. They make a paying customer wait forever while they work on each other. I wish I had just left because this grief cost me $120.00 non refundable, valuable dollars. The owner said "who cares!" I hope you care. Spend your money where your appreciated and your time is valued and your can be heard.

0
★☆☆☆☆

First I receive call to push my appointment back 1/2 hour so I say ok. Then arrive and she is still working on previous client for another 1/2 hour! When I finally get my turn one hour later than original appointment, I begin to explain my desired outcome. I had been here 4 months earlier when another stylist had done a good job on my hair and I wanted to bring that look back up to date since it had been awhile. I was basically a blond when I walked in, fair skin, blue eyed, light eybrows etc. I said if we could use the same blond color as before and add a couple darker foils for dimension would be great. So my stylist Michelle says she gets it and away we go. First she plasters dark brown hair color over entire head out several inches from root zone saying this is how we will get the dimension and then on top of this dark goup she is placing a few lighter foil in. I become very concerned as the bang area is turning VERY dark (blackish brown!). She says 'trust me' the lighter hair will fall over this. Well what can you do at this point? So we finish up, I'm unhappy, I had waited so long for this! My blondish hair is history. On the sides on head and front I have very, very dark hair. almost black. The blonder parts of my hair are more of a copper color now. I asked her, were all the foils on the sides of my head the dark color? Yes. So Michelle says she can fix it...oh really? Should I sit down for another chemical treatment after this incredible flop? I bet they would fry my hair to correct this mess. I later find out the person she was working on while I was WAITING for my appointment was ANOTHER EMPLOYEE of this same salon! It seems they are all about self. I did talk to the owner who defends her salon, says I was wishywashy in my description and NO I can not have my money back. When I told her how long I was made to wait she said "WHO CARES"! I hope the readers of this post care. They make a paying customer wait forever while they work on each other. I wish I had just left because this grief cost me $120.00 non refundable, valuable dollars. The owner said "who cares!" I hope you care. Spend your money where your appreciated and your time is valued and your can be heard.

Pros: support local business

Cons: uppish, unfriendly

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Some of the best salon artists work here. My whole family gets their hair cut here by Jared and they always come back looking great. It is a fun place with market prices. They do a great job working on your hair.

4
★★★★☆

Some of the best salon artists work here. My whole family gets their hair cut here by Jared and they always come back looking great. It is a fun place with market prices. They do a great job working on your hair.

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i use to go there cause it was convient but the last time i was in there they were rude and discourtious and very unprofessinol. I defenetly won't be going there again no matter how bad i need my hair done. I asked for a simple color and they fried my head and still charged me for it. now that is un heard of please pepole take my word definetly find another place cause this isent were u would like to spend your money ..

0
★☆☆☆☆

i use to go there cause it was convient but the last time i was in there they were rude and discourtious and very unprofessinol. I defenetly won't be going there again no matter how bad i need my hair done. I asked for a simple color and they fried my head and still charged me for it. now that is un heard of please pepole take my word definetly find another place cause this isent were u would like to spend your money ..

Pros: CONVIENT

Cons: THE PEPOLE AND ENVIROMENT

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Grace is the best! No one has ever done my eyebrows the way she does. I will be seeing her for my waxing indefinitely!

2
★★★★★

Grace is the best! No one has ever done my eyebrows the way she does. I will be seeing her for my waxing indefinitely!

Pros: easy location

Cons: parking

 

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