Brooklyn Cares Veterinary Clinic

★★★★☆
3.6667 3
Hi! Sign in to let us know how Brooklyn Cares Veterinary Clinic was?
Write a Review
.

Brooklyn Cares is a fantastic practice! They were able to provide a clear diagnosis and an excellent treatment plan after other vets failed to offer proper treatment for my pup. They were patient, kind and thorough. They also provide excellent regular, routine care. The online pharmacy makes getting pet medication so easy. They make all things vet a all lot better for me and for my dog.

5
★★★★★

Brooklyn Cares is a fantastic practice! They were able to provide a clear diagnosis and an excellent treatment plan after other vets failed to offer proper treatment for my pup. They were patient, kind and thorough. They also provide excellent regular, routine care. The online pharmacy makes getting pet medication so easy. They make all things vet a all lot better for me and for my dog.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a behind the scenes profesional review.
I am a pharmaceutical sales rep. I service over 300 Vet hospitals in NY.
Here are a few reasons why I would reccomend Dr Mann and his staff to take care of my own animals.
He educates himself constantly and his staff. He does training with them on products,technology and they are always taking continuing education courses. This is so they can have available new medicine and advanced technology to offer you. Not all hospitals do this. I have seen Vets not want to bring in certain new meds or vaccines because of price or lack of knowledge and old habits and that means when they have the choice to use a product to prevent kidney failure or congestive heart failure and they don't want to hear about that product and what it can do for the animal..... that means your animal will suffer. Trust me when I tell you how many animals I have seen suffer because of laziness, lack of knowledge and bad habits. This staff and Dr Mann and his Vets that work with him always get trained and attend seminars to know whats best to offer you. He doesn't buy just on price like a lot of them do he buys what he thinks is smart and will work best. He is quality and that is most important when saving your animals life.
The behind the scenes opinion is important because you wouldn't know the time he invests into making clear decisions based on medicine and not rebates, price or free give aways.I do recomend Dr Mann. If he is using a vaccine or a medicine on your animal you can be safe knowing he has done his research. Celia is also a wealth of knowledge and she can help you with a holistic approach to any of your questions. They are good people with the heart in the right place. Good Luck and I hope this helped from a behind the scenes perspective.

5
★★★★★

This is a behind the scenes profesional review.
I am a pharmaceutical sales rep. I service over 300 Vet hospitals in NY.
Here are a few reasons why I would reccomend Dr Mann and his staff to take care of my own animals.
He educates himself constantly and his staff. He does training with them on products,technology and they are always taking continuing education courses. This is so they can have available new medicine and advanced technology to offer you. Not all hospitals do this. I have seen Vets not want to bring in certain new meds or vaccines because of price or lack of knowledge and old habits and that means when they have the choice to use a product to prevent kidney failure or congestive heart failure and they don't want to hear about that product and what it can do for the animal..... that means your animal will suffer. Trust me when I tell you how many animals I have seen suffer because of laziness, lack of knowledge and bad habits. This staff and Dr Mann and his Vets that work with him always get trained and attend seminars to know whats best to offer you. He doesn't buy just on price like a lot of them do he buys what he thinks is smart and will work best. He is quality and that is most important when saving your animals life.
The behind the scenes opinion is important because you wouldn't know the time he invests into making clear decisions based on medicine and not rebates, price or free give aways.I do recomend Dr Mann. If he is using a vaccine or a medicine on your animal you can be safe knowing he has done his research. Celia is also a wealth of knowledge and she can help you with a holistic approach to any of your questions. They are good people with the heart in the right place. Good Luck and I hope this helped from a behind the scenes perspective.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

A neighbor recommended this place to bring a young cat I found abandoned in the basement of our building. Since this place accepted Muffins certificates I decided to try them, figuring that would cover the majority of the bill. I got to the office to find an 'estimate' for $273 awaiting me...this was just to have the cat spayed...and they knew ahead of time this was a stray. No vaccinations, and no mention of any of this prior to getting to the office. Nice. Since they had canceled two previous appointments I had made at the last minute due to 'scheduling issues', and the cat was supposed to be going to my mom's the next day, I returned my eyeballs to their sockets and left the cat there. A regretful mistake. Later in the day I was called with the news the cat was (thankfully) doing well but AFTER CUTTING HER OPEN, they learned she was already spayed! WTF? After cutting her open? $273 worth of fees, and you can't even tell before surgery? So I go to pick up the cat, and am given the balance, which has now ballooned to an additional $79 more than they'd already raped me for. I asked what the discrepancy was for, and the assistant disappeared for 10 minutes to find out. In the meantime, another customer came in to pick up their pet, and they also had an issue where they were double charged for something on their bill. So the assistant returns to tell me the additional $79 was a 'billing error' for charges that had been incorrectly added to my bill after the estimate. On the estimate the items were listed with $0, somehow these magically were billed- $54 for 'advanced cardiac monitoring' and $25 for 'full sterile procedure'--what the hell is that anyways? I asked and got no explanation. When I mentioned that their fees were higher than any I'd ever seen, I was rudely told I could have taken the cat somewhere else and the charges had been approved. After this experience I think Dr Donovan may be related to Bernie Madoff, and I'm sure the people who invested in his scheme could have invested their money elsewhere but they had no idea what awaited them until it was too late...same goes for me. At any rate, after I questioned the charges, they were removed. After draining some blood to sell to cover the remainder of the bill, I was given the poor cat back. She had an Elizabethan collar around her neck which I was told she had to keep on at all times. I took her home, and she could barely move in the thing. It was impossible for her to lay down wearing the collar because of the way it fit, and it was impossible for her to eat or drink. After a few hours i removed it, and she ate right away and then slept off the drugs they dosed her with... 'Pain Inj (Small)' at $45 and qty 3 'Metacam pain relief' in addition to the anesthesia- how many pain killers can a 7lb cat possibly need anyways? The collar was completely not needed, the cat never once touched her stitches, but was probably a convenient way to add $28 more to the bill. For the sake of your pet, and your wallet, I highly advise anyone considering this place to go elsewhere. You cannot possibly do any worse. There is a new animal hospital close by on Flatbush Ave, Prospect Heights Animal Hospital. Even without the Muffins certificate, they are surely far less expensive than this horror show. I have brought my other cats there and they are excellent.

1
★☆☆☆☆

A neighbor recommended this place to bring a young cat I found abandoned in the basement of our building. Since this place accepted Muffins certificates I decided to try them, figuring that would cover the majority of the bill. I got to the office to find an 'estimate' for $273 awaiting me...this was just to have the cat spayed...and they knew ahead of time this was a stray. No vaccinations, and no mention of any of this prior to getting to the office. Nice. Since they had canceled two previous appointments I had made at the last minute due to 'scheduling issues', and the cat was supposed to be going to my mom's the next day, I returned my eyeballs to their sockets and left the cat there. A regretful mistake. Later in the day I was called with the news the cat was (thankfully) doing well but AFTER CUTTING HER OPEN, they learned she was already spayed! WTF? After cutting her open? $273 worth of fees, and you can't even tell before surgery? So I go to pick up the cat, and am given the balance, which has now ballooned to an additional $79 more than they'd already raped me for. I asked what the discrepancy was for, and the assistant disappeared for 10 minutes to find out. In the meantime, another customer came in to pick up their pet, and they also had an issue where they were double charged for something on their bill. So the assistant returns to tell me the additional $79 was a 'billing error' for charges that had been incorrectly added to my bill after the estimate. On the estimate the items were listed with $0, somehow these magically were billed- $54 for 'advanced cardiac monitoring' and $25 for 'full sterile procedure'--what the hell is that anyways? I asked and got no explanation. When I mentioned that their fees were higher than any I'd ever seen, I was rudely told I could have taken the cat somewhere else and the charges had been approved. After this experience I think Dr Donovan may be related to Bernie Madoff, and I'm sure the people who invested in his scheme could have invested their money elsewhere but they had no idea what awaited them until it was too late...same goes for me. At any rate, after I questioned the charges, they were removed. After draining some blood to sell to cover the remainder of the bill, I was given the poor cat back. She had an Elizabethan collar around her neck which I was told she had to keep on at all times. I took her home, and she could barely move in the thing. It was impossible for her to lay down wearing the collar because of the way it fit, and it was impossible for her to eat or drink. After a few hours i removed it, and she ate right away and then slept off the drugs they dosed her with... 'Pain Inj (Small)' at $45 and qty 3 'Metacam pain relief' in addition to the anesthesia- how many pain killers can a 7lb cat possibly need anyways? The collar was completely not needed, the cat never once touched her stitches, but was probably a convenient way to add $28 more to the bill. For the sake of your pet, and your wallet, I highly advise anyone considering this place to go elsewhere. You cannot possibly do any worse. There is a new animal hospital close by on Flatbush Ave, Prospect Heights Animal Hospital. Even without the Muffins certificate, they are surely far less expensive than this horror show. I have brought my other cats there and they are excellent.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Brooklyn Cares Veterinary Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review