2300 Pimmit Dr
Falls Church, VA 22043
703-498-1581
We had a dishwasher overflow last month. The water leaked into our basement and into the adjacent rooms. We used flood doctor for the water damage mitigation and later for the repair work. They removed all the wet drywall, carpeting and hardwood floors. Installed fans and dehumidifiers to dry everything. After about a week they came back and replaced everything that was removed previously.
The project manager that we dealt with, Pasha, was incredibly knowledgeable and helpful when it came time to deal with the insurance company. He took the time to review our policy without and gave us a folder with all the pictures and documents that the insurance company needed to reimburse us for the damages.
5We had a dishwasher overflow last month. The water leaked into our basement and into the adjacent rooms. We used flood doctor for the water damage mitigation and later for the repair work. They removed all the wet drywall, carpeting and hardwood floors. Installed fans and dehumidifiers to dry everything. After about a week they came back and replaced everything that was removed previously.
The project manager that we dealt with, Pasha, was incredibly knowledgeable and helpful when it came time to deal with the insurance company. He took the time to review our policy without and gave us a folder with all the pictures and documents that the insurance company needed to reimburse us for the damages.
Just used them last week. Had a toilet over flow in my condo. All the hardwood had to be removed and replaced. very happy with their work.
5They felt like a family, rather then just a money hungry business (like the previous company that came in). Frank's phone communication was calming and frequent. Flood doctor's employees presented themselves professionally, particularly Frank and Chris who went out of their way for us time and time again.
5They felt like a family, rather then just a money hungry business (like the previous company that came in). Frank's phone communication was calming and frequent. Flood doctor's employees presented themselves professionally, particularly Frank and Chris who went out of their way for us time and time again.
2 out of 2 people found this review helpful.
We Would like to thank all of you who have taken the time to write reviews for us. We appreciate your business and your time.
Its nice to know that our customers notice the extra effort.
Flood Doctor Staff.
5Flood Doctor's technicians arrived in under half an hour and had my flooded basement cleaned within hours! The guy on the phone was very polite and knew exactly what I was going through, however, the technicians that arrived were in a huge rush that they barley spoke to me. After the 1st night another guy stopped by about twice a day to keep checking on the basement, he was extremely friendly and took the time to explain to me what they needed to do to get my basement back to normal.
I was a little unsure about them after the 1st night, but they brought me back around :)
Great workmanship as well!
Would recommend to a friend .
Flood Doctor's technicians arrived in under half an hour and had my flooded basement cleaned within hours! The guy on the phone was very polite and knew exactly what I was going through, however, the technicians that arrived were in a huge rush that they barley spoke to me. After the 1st night another guy stopped by about twice a day to keep checking on the basement, he was extremely friendly and took the time to explain to me what they needed to do to get my basement back to normal.
I was a little unsure about them after the 1st night, but they brought me back around :)
Great workmanship as well!
Would recommend to a friend .
1 out of 1 people found this review helpful.
My home is back to normal after my flood in my home.You guys were fast getting here and removing the water and drying out my house.Thanks ?? Arif Family Virginia
5the flood doctor staff was extremely knowledgeable and know exactly what they were doing. I had a water heater leak in one of my empty rental units. By the time I found out it had been weeks. needless to say my entire basement was ruined. I called all state to file a claim which they denied right away. The Flood doctor technicians went over my insured policy and informed me that this was covered. They called all state and handled everything for me. They are GREAT!
5the flood doctor staff was extremely knowledgeable and know exactly what they were doing. I had a water heater leak in one of my empty rental units. By the time I found out it had been weeks. needless to say my entire basement was ruined. I called all state to file a claim which they denied right away. The Flood doctor technicians went over my insured policy and informed me that this was covered. They called all state and handled everything for me. They are GREAT!
2 out of 2 people found this review helpful.
A++++ Service. They kept in constant contact with me during the entire time they were working in my house. I knew what they very doing every step of the way; It was a nice change. I have done construction at my house before and its always a problem getting a hold of the right person in the company. Not with Flood Doctor. Also, they billed my insurance company directly so I ended up only having to file a claim and pay my deductible. Highly recommended!
5A++++ Service. They kept in constant contact with me during the entire time they were working in my house. I knew what they very doing every step of the way; It was a nice change. I have done construction at my house before and its always a problem getting a hold of the right person in the company. Not with Flood Doctor. Also, they billed my insurance company directly so I ended up only having to file a claim and pay my deductible. Highly recommended!
3 out of 3 people found this review helpful.
"Found these guys on google one night after my basement flooded. They got here with in the hour and immediately put my mind at ease. very professional, very polite."
5I can't say enough about these people. They were awesome!! My sump pump failed and my basement was covered in water for an entire night before i noticed it. I called them at 2am and they were in my home looking at the problem within 45 minutes. Thanks again!!
5I can't say enough about these people. They were awesome!! My sump pump failed and my basement was covered in water for an entire night before i noticed it. I called them at 2am and they were in my home looking at the problem within 45 minutes. Thanks again!!
2 out of 2 people found this review helpful.