Repipe Specialists of Nevada, Inc

★★★☆☆
  • 7435 South Eastern Avenue #127

    Las Vegas, NV 89123

    Map & Directions
  • 800-737-4746

About Repipe Specialists of Nevada, Inc

Details
  • Advanced Plumbing
Hours
Monday: 08:30 AM - 05:30 PM
Tuesday: 08:30 AM - 05:30 PM
Wednesday: 08:30 AM - 05:30 PM
Thursday: 08:30 AM - 05:30 PM
Friday: 08:30 AM - 05:30 PM
Saturday: 09:00 AM - 12:00 PM
Sunday: Closed
3.4 5
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My recommendation is to NEVER use this company. I HAD to use them due to a lawsuit and they left the home very dirty and dust all over the home and garage. The tubs had lots of dirt and paint splattering. Drywall texture was left all over our personal belongings in the garage. They claim to cover everything in plastic, but obviously do not seal the plastic correctly. It took weeks to clean up after this company. The lawsuit instructions state that they must vacuum and clean up after themselves, which they did not. When I called the main office to discuss the condition the home was left in and damage to my personal property they refused to accept any responsibility. They said they would ??investigate? the damage to my property with the supervisor, well of course that person denied any wrong doing and they took his work over the customer. Again, if you have a choice, DO NOT CALL THIS COMPANY, they do not have any work morals and values for the customer.

1
★☆☆☆☆

My recommendation is to NEVER use this company. I HAD to use them due to a lawsuit and they left the home very dirty and dust all over the home and garage. The tubs had lots of dirt and paint splattering. Drywall texture was left all over our personal belongings in the garage. They claim to cover everything in plastic, but obviously do not seal the plastic correctly. It took weeks to clean up after this company. The lawsuit instructions state that they must vacuum and clean up after themselves, which they did not. When I called the main office to discuss the condition the home was left in and damage to my personal property they refused to accept any responsibility. They said they would ??investigate? the damage to my property with the supervisor, well of course that person denied any wrong doing and they took his work over the customer. Again, if you have a choice, DO NOT CALL THIS COMPANY, they do not have any work morals and values for the customer.

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Firstly, we didn't pay for this job as our home was included in a Class Action lawsuit and monies provided for total repipe of all Kitech plumbing systems, so we didn't get to pick this company. Had we gotten a choice, I would have fired them pretty early on as they did nothing but screw things up, delay, make rude comments and do a pretty crappy job all the way round.

Our first experience was with the office personnel. They were pleasant enough and got the ball rolling. Our first in-person experience was less than pleasant. We had an appointment window of 10:00am to 12:00pm. The inspector didn't show up, so we had to call the office. They insisted that our time was 1:00pm until I sent an email that said otherwise. They called back, apologized and said that the inspector was on his way. He didn't show up until 1:30pm. He offered no apologies and proceeded to refer to us as "the tenants", even though we are the sole owners and residents of the house (can't count how many times we'd already corrected these people).

He went through the house making rude comments and suggestions about what we should have done (like not move in at all!), as if we had a choice in how our closing went down. We moved here for my husband's job, so we had to get moved in.

One that guy was gone, we heard back about a start date. The actual repipe crew was phenomenal. Pleasant, professional and explained everything for us. They took all their trash, cleaned up, the whole nine yards. It looked like it was going to go great despite the rude inspector.

Boy, was I ever wrong. Nothing went right after that point. The crews got increasingly more difficult to deal with (and understand), the communication went to h%^# and the supervisors were flat out rude. The fact that someone showed up at our house at 8am unscheduled didn't seem to bother the job supervisor at all. Not only did they leave ALL of their trash behind after the drywall patching and repainting, they refused to come get it (it was too heavy for me to move), even after I called AND emailed. They did a crap job sanding the drywall patches, so now we have lines in the ceiling. They left stuff everywhere (wood just laying outside our house, trash in the driveway). We weren't communicated with on when people would be showing up and I had to CALL THEM to even come to finish the job. They used the wrong paint color a few places or failed to paint altogether.

Overall, it was a bad experience that would recommend to no one if they have a choice. The good news is, it's finished and we don't have to worry about our plumbing bursting. Except for that one time a few weeks later when our shower leaked through to the 1st floor and we had to call it in to our home warranty. Their tech insists that it's something Repipe Specialists caused, but I loathed dealing with them so much that I just assume to eat the cost of the repairs as to have to deal with them ever again. You've been warned!

1
★☆☆☆☆

Firstly, we didn't pay for this job as our home was included in a Class Action lawsuit and monies provided for total repipe of all Kitech plumbing systems, so we didn't get to pick this company. Had we gotten a choice, I would have fired them pretty early on as they did nothing but screw things up, delay, make rude comments and do a pretty crappy job all the way round.

Our first experience was with the office personnel. They were pleasant enough and got the ball rolling. Our first in-person experience was less than pleasant. We had an appointment window of 10:00am to 12:00pm. The inspector didn't show up, so we had to call the office. They insisted that our time was 1:00pm until I sent an email that said otherwise. They called back, apologized and said that the inspector was on his way. He didn't show up until 1:30pm. He offered no apologies and proceeded to refer to us as "the tenants", even though we are the sole owners and residents of the house (can't count how many times we'd already corrected these people).

He went through the house making rude comments and suggestions about what we should have done (like not move in at all!), as if we had a choice in how our closing went down. We moved here for my husband's job, so we had to get moved in.

One that guy was gone, we heard back about a start date. The actual repipe crew was phenomenal. Pleasant, professional and explained everything for us. They took all their trash, cleaned up, the whole nine yards. It looked like it was going to go great despite the rude inspector.

Boy, was I ever wrong. Nothing went right after that point. The crews got increasingly more difficult to deal with (and understand), the communication went to h%^# and the supervisors were flat out rude. The fact that someone showed up at our house at 8am unscheduled didn't seem to bother the job supervisor at all. Not only did they leave ALL of their trash behind after the drywall patching and repainting, they refused to come get it (it was too heavy for me to move), even after I called AND emailed. They did a crap job sanding the drywall patches, so now we have lines in the ceiling. They left stuff everywhere (wood just laying outside our house, trash in the driveway). We weren't communicated with on when people would be showing up and I had to CALL THEM to even come to finish the job. They used the wrong paint color a few places or failed to paint altogether.

Overall, it was a bad experience that would recommend to no one if they have a choice. The good news is, it's finished and we don't have to worry about our plumbing bursting. Except for that one time a few weeks later when our shower leaked through to the 1st floor and we had to call it in to our home warranty. Their tech insists that it's something Repipe Specialists caused, but I loathed dealing with them so much that I just assume to eat the cost of the repairs as to have to deal with them ever again. You've been warned!

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Excellent Kitec plumbing replacement company. Repipe Specialists of Nevada made the replumb experience easer.They understood our specific needs and delivered incredible customer service. From the beginning to the end were treated with courtesy and respect and the work they did was first rate .There dry wall, plastering and painting workers did a vantasic job,can't tell where they cut into the walls to make the repairs. I would recommend to any one that needs
plumbing.---Thanks for a great job. Sam Palumbo

5
★★★★★

Excellent Kitec plumbing replacement company. Repipe Specialists of Nevada made the replumb experience easer.They understood our specific needs and delivered incredible customer service. From the beginning to the end were treated with courtesy and respect and the work they did was first rate .There dry wall, plastering and painting workers did a vantasic job,can't tell where they cut into the walls to make the repairs. I would recommend to any one that needs
plumbing.---Thanks for a great job. Sam Palumbo

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Repipe Specialists of Nevada, Inc. replumbed our house that had kitec fittings. From the first call to their courteous office staff; sales representative informative discussion of the fittings and procedures of the replumb; the replumbing our house and the crew returning our house to normal; and the office staff providing documentation to present to our lawyers in the Kitec Class Action lawsuit -our experience with them has been excellent.

5
★★★★★

Repipe Specialists of Nevada, Inc. replumbed our house that had kitec fittings. From the first call to their courteous office staff; sales representative informative discussion of the fittings and procedures of the replumb; the replumbing our house and the crew returning our house to normal; and the office staff providing documentation to present to our lawyers in the Kitec Class Action lawsuit -our experience with them has been excellent.

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We were very upset when we learned that our home needed to be replumbed. Repipe Specialists of Nevada made the replumb experience so easy. They understood our specific needs and delivered incredible customer service. From the beginning to the end were were treated with courtesy and respect and the work they did was first rate. We were very pleased with the outcome. You can't even tell where they opened the walls and the water flow is stronger than it ever was. We recommend this company highly.

5
★★★★★

We were very upset when we learned that our home needed to be replumbed. Repipe Specialists of Nevada made the replumb experience so easy. They understood our specific needs and delivered incredible customer service. From the beginning to the end were were treated with courtesy and respect and the work they did was first rate. We were very pleased with the outcome. You can't even tell where they opened the walls and the water flow is stronger than it ever was. We recommend this company highly.

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More about Repipe Specialists of Nevada, Inc

Let Repipe Specialists of Nevada, Nevada's repiping experts, handle all your water problems by repiping your home. You'll have new plumbing that is clean, won't corrode and will last a lifetime.

 

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