Traveling Tikes

★★★★☆
Monday thu Friday 10am to 6pm Saturday 10am to 3pm Free Parking at Carmines Restaurant!
  • 10461 Santa Monica Blvd

    Los Angeles, CA 90025

    Map & Directions
  • 310-234-9554

About Traveling Tikes

Categories
  • General Merchandise Stores
  • Baby Gear
Details
  • Shop Online
Hours
1

Shopping

Shopping
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Lovely Store. This is a great neighborhood shop. We have been shopping here for quite some time. It's a very cute store filled with all kinds of great items. They have a great selection of gifts and strollers. The manager is always very helpful and patient. Love this store!!

2
★★★★★

Lovely Store. This is a great neighborhood shop. We have been shopping here for quite some time. It's a very cute store filled with all kinds of great items. They have a great selection of gifts and strollers. The manager is always very helpful and patient. Love this store!!

.

Our friends had recently told us about Traveling Tikes and recommended that we go check out the store. What a wonderful boutique!! It is small in size but they have such wonderful items and a great selection of strollers!! We were very impressed. They took the time to show us around, explain and recommend items to us that we never knew about. Being first time parents it was such a nice comfort to find a store that left us feeling so informed. We will be doing our baby registry with them. We highly recommend this gem of a boutique!!

2
★★★★★

Our friends had recently told us about Traveling Tikes and recommended that we go check out the store. What a wonderful boutique!! It is small in size but they have such wonderful items and a great selection of strollers!! We were very impressed. They took the time to show us around, explain and recommend items to us that we never knew about. Being first time parents it was such a nice comfort to find a store that left us feeling so informed. We will be doing our baby registry with them. We highly recommend this gem of a boutique!!

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We have been shopping at Traveling Tikes for many years now. We have bought both of our car seats and 2 of our strollers through them. There staff is very knowledgeable and they always take the time to show you how the everything works. They have a great selection of baby items that you don't see at most baby stores. We have bought so many things for our children through them over the years. We love this store!!!

2
★★★★★

We have been shopping at Traveling Tikes for many years now. We have bought both of our car seats and 2 of our strollers through them. There staff is very knowledgeable and they always take the time to show you how the everything works. They have a great selection of baby items that you don't see at most baby stores. We have bought so many things for our children through them over the years. We love this store!!!

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I placed an online order and did not receive an email confirmation within 24 hours, at stated I would on their website. That's fine, I thought maybe they were a little behind. After 72 hours I sent them an email. No response. After 96 hours, I called and left a message since no one answered the phone. No response. I called again after 5 days had passed and reached someone, but the minute I said I was checking on an online order, was told that another customer was waiting in the store and she needed to call me back.

I did receive a call back, but she had trouble locating the order and initially told me it hadn't been processed yet, but eventually told me that the car seat I ordered was on back order for 2 weeks. I then cancelled the order.

It was frustrating to not be notified in a timely manner about the back order-- and frankly, it should have been stated on the website at the time of my order. More than 5 days after I placed my order, I had to order the car seat from another website, who has proven to be reliable, and who has already sent an email confirming the shipment was sent out just hours after placing my order.

I try very hard to shop from small businesses instead of large corporations, but the poor communication and lack of quality service from Traveling Tikes makes it hard to want to continue. It is disappointing to find out that this store does not make the satisfaction of its customers a priority.

0
★☆☆☆☆

I placed an online order and did not receive an email confirmation within 24 hours, at stated I would on their website. That's fine, I thought maybe they were a little behind. After 72 hours I sent them an email. No response. After 96 hours, I called and left a message since no one answered the phone. No response. I called again after 5 days had passed and reached someone, but the minute I said I was checking on an online order, was told that another customer was waiting in the store and she needed to call me back.

I did receive a call back, but she had trouble locating the order and initially told me it hadn't been processed yet, but eventually told me that the car seat I ordered was on back order for 2 weeks. I then cancelled the order.

It was frustrating to not be notified in a timely manner about the back order-- and frankly, it should have been stated on the website at the time of my order. More than 5 days after I placed my order, I had to order the car seat from another website, who has proven to be reliable, and who has already sent an email confirming the shipment was sent out just hours after placing my order.

I try very hard to shop from small businesses instead of large corporations, but the poor communication and lack of quality service from Traveling Tikes makes it hard to want to continue. It is disappointing to find out that this store does not make the satisfaction of its customers a priority.

Pros: None

Cons: Unresponsive customer services, leaves you wondering

.

I ordered a car seat a few weeks ago. They charged my credit car right away and gave me no tracking order and no idea when it would arrive. I kept calling their toll free number and leaving messages, but no one will return my call. I finally called the boutique associated with the website, but they would not help me despite pleas for help since the there has been no response from the toll free number from the past few weeks. I even talked to the owner and she could care less that all I'm trying to do is get a little information. I really regret that I ordered from this place. I want to cancel my order and order my car seat somewhere I else, but what if it arrives at my doorstep tomorrow? Then I'm stuck with the cost of shipping back the car seat. This was the worst customer service experience I've ever experienced. I urge you to take your business somewhere else.

0
★☆☆☆☆

I ordered a car seat a few weeks ago. They charged my credit car right away and gave me no tracking order and no idea when it would arrive. I kept calling their toll free number and leaving messages, but no one will return my call. I finally called the boutique associated with the website, but they would not help me despite pleas for help since the there has been no response from the toll free number from the past few weeks. I even talked to the owner and she could care less that all I'm trying to do is get a little information. I really regret that I ordered from this place. I want to cancel my order and order my car seat somewhere I else, but what if it arrives at my doorstep tomorrow? Then I'm stuck with the cost of shipping back the car seat. This was the worst customer service experience I've ever experienced. I urge you to take your business somewhere else.

Cons: Horrible customer service; shady

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Great selection of baby products. They have a wide variety of strollers and other baby items. The staff was very friendy and had alot of information on different strollers. I will definitely shop there again! Great place for baby gifts too!

2
★★★★★

Great selection of baby products. They have a wide variety of strollers and other baby items. The staff was very friendy and had alot of information on different strollers. I will definitely shop there again! Great place for baby gifts too!

Pros: GREAT strollers!! Wonderful customer service!

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I was looking for a store that carried the Uppa Baby Vista stroller and heard that Traveling Tikes carries it. It is a very cute store and they have many nice strollers. I not only looked at the Uppa Stroller but I also checked out the Bugaboo and the Orbit stroller. The staff is very nice and very helpful. They also have great items for gifts as well. What a great find!

2
★★★★★

I was looking for a store that carried the Uppa Baby Vista stroller and heard that Traveling Tikes carries it. It is a very cute store and they have many nice strollers. I not only looked at the Uppa Stroller but I also checked out the Bugaboo and the Orbit stroller. The staff is very nice and very helpful. They also have great items for gifts as well. What a great find!

Pros: Great selection of strollers

.

I recently ordered two Britax car seats. I received one, attempted to contact the company questioning where the second one was (which I was charged for) and received no response. When I did they informed me they didn't have any more in the same pattern and that the shipping people "forgot" to send the second one. I was asked to wait 6 weeks for the next one. No refund offered?!?!?!

0
★☆☆☆☆

I recently ordered two Britax car seats. I received one, attempted to contact the company questioning where the second one was (which I was charged for) and received no response. When I did they informed me they didn't have any more in the same pattern and that the shipping people "forgot" to send the second one. I was asked to wait 6 weeks for the next one. No refund offered?!?!?!

Cons: customer service, shipping

Message from Traveling Tikes

We carry quality strollers, joggers, car seats, highchairs, diaper bags, feeding items, trikes, toys and much more!!!

More about Traveling Tikes

We carry quality strollers, joggers, car seats, highchairs, diaper bags, feeding items, toys, trikes and much much more!! Come visit our store!!!!

 

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