Top Surface
I had this company install granite counter tops in my Kitchen. After 2 weeks the granite discolored and showed stains. This company not only did not stand behind the product but did not refund my money. The owner Kevan told me to sue them. I had to have the counter tops removed an replaced at my own expense. They then filed bankruptcy that discharged all of their liablitlites and then reopened under the same name. They kept my money and continued to do business.
I had my bathroom tub resurfaced in November 2010. This morning while bathing I noticed that the bathtub surface was buckling and peeling. I called Top Surface and explained the situation. The receptionist said she would have someone call me. The receptionist called later and told me that Shannon had said that for $75.00 someone would come out and evaluate if the damage was caused by me or if they would assume responsibilty. It is disappointing to hear that they would charge me $75.00 to tell me that they were at fault.
Horrible, a nightmare. Subcontractors were terrible. Left me with a faucet that they broke and wouldn't pay for, and a terrible instalation job!
The tile and flooring subcontractors they used were excellent, but the quality of the company??s granite work and customer service was very disappointing. Will not use again.
Latest reviews from Citysearch.
Top Surface did an absolutely fabulous job on my kitchen granite countertops. They had an unbeatable price and great staff. They were first class all the way! I will call them again when I'm ready for my bathrooms!! Thanks again, Top Surface!!!!
Pros: Beautiful workmanship, great work ethic! Love my granite!!
Cons: None for me!!
Had no problems with them. They worked with me and i am very satisfied. The price of everything was awsome.
This company installed granite counters and tile backsplash in my kitchen. They were very helpful with making sure I got what I wanted; also friendly and reasonably priced. My one main complaint is that they were unresponsive afterward when I wanted them to come back and check on something that concerned me. Despite this, I was happy with the overall service and quality, and my kitchen looks fantastic.
Pros: competitive pricing, helpful
Cons: poor follow-up service
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