Aaa Heating & Air Cond

Do not use AAA Heating & Refrigeration. They lie.
Everyone in the company led us to believe that the whole job (new furnace and duct work) would take 2-3 days. There was no mention of the gas line installation, which took 4 months, or the days and days of inspection and testing that follows the installation. On top of that, the 2-3 day install took 5 days (that's before the testing and troubleshooting and inspections) and we only got that after 4 cancelled appointments over the course of two months.
When the installation was done, the house was cold. The installer told me it would just take a couple of days for the house to heat up. After a week, he returned and discovered that his partner had left out a section of duct 10 feet long. I had been heating my crawlspace for a week!
Throughout the course of the job, everything the owner of the company, Victor, told me was not true: the time frames, excuses, promises.
Now that the job really is finished, it turns out that the chimney they installed through the roof leaks.

Posted 04/25/09 | Report Abuse

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We had to have our entire duct system replaced in our crawl space after rats made their home in it and destroyed it. We decided to go with AAA Heating and Air after meeting with three different HVAC companies and getting their bids. AAA gave us a bid that was $1K less than the next lowest bid. All three companies I had give us bids were researched using the Better Business Bureau and had few to none complaints. After AAA completed the project, my husband inspected their work and was pleased. In addition, the sales rep was really nice and gave me a free inspection of my furnace while he was at it. Even though it looked like it could need to be replaced, he didn't try to rope me into believing it should be replaced to make a sale. He honestly let me know I probably had a few more years on it, despite how badly deteriorated it looked.

Posted 08/23/06 | Report Abuse

1 out of 1 people found this review helpful.

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