The millions of dogs groomed and bathed each year in PetSmart salons are pampered at the hands of pet stylists who must complete a rigorous PetSmart safety certification process. With 1,500 accredited pet training instructors, grooming isn't just about a fabulous "do," it's also about keeping pets happy and healthy with services including expert nail trimming, ear cleaning and teeth brushing. In addition to ensuring that pets are happy, well-behaved members of the family, the classes help solve obedience problems. And with the SmartPet Promise(SM), training customers are guaranteed 100 percent satisfaction or they can take the class again for free. PetSmart PetsHotels, our overnight boarding and daycare facilities for dogs and cats, offer an exclusive promise, featuring caregivers who are hand-picked for their love of pets and are on the premises 24 hours a day.
Not for my pup
by
Lisa S.
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Insider Guru
| Rank: 1,280
I don't like Petsmarts approach to training. I've trained a dozen dogs over the years, and I don't agree with Petsmarts policy not to use training collars. They basically end up overcharging your for 8 weeks of learning to drag your dog around on a fixed collar. Very little real behavior modification.
Posted 07/14/05 | Report Abuse
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Very Professional
by
John M.
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Insider
| Rank: 31,561
My advise bring your dog they will feel like a king or queen! All the clerks I came in contact with greeted me and my dog. They directed me and my dog to the right place for her size and weight all the while making her feel like a special dog.
Posted 05/16/05 | Report Abuse
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Great service
by
K P.
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Insider Expert
| Rank: 3,551
Everyone there is so friendly maybe because people in Costa Mesa love their pets. I went there and had a ton of people willing to help me with my shopping and both the customers and staff were great to deal with. I will always buy treats for my dog here!
Posted 05/09/05 | Report Abuse
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