West Chester Veterinary Medical Center

★★★★☆

About West Chester Veterinary Medical Center

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Pets & Animals
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4.25 4
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Took my ailing dog (Belgian shepherd mix) there last night. Dr. Rowe and staff took excellent emergency care of him while explaining the costs of each diagnostic step as we proceeded. They took excellent care of my dog and diagnosed and treated him all within 45 minutes. I knew the costs of each step and while expensive (E.R. for a dog on a holiday), it was neither a surprise or excessive - example, we initially thought 2 xrays wuld be needed but they diagosed his problem with only one, plus urinalysis, u/s was discussed but not performed. Dog had a kidney infection plus a mass near his bladder, possibly due to an undescended testicle, which I mentioned. I chose more expensive antibiotic after the vet discussed the pros and cons of each. I'll follow up with my vet but may decide to his surgery at this facility instead. Advice - know your dog's history going in and if possible, bring medical records. I'd recommend this facility highly. Thank you Dr. Rowe and your staff cresent on 5/31/2010.

5
★★★★★

Took my ailing dog (Belgian shepherd mix) there last night. Dr. Rowe and staff took excellent emergency care of him while explaining the costs of each diagnostic step as we proceeded. They took excellent care of my dog and diagnosed and treated him all within 45 minutes. I knew the costs of each step and while expensive (E.R. for a dog on a holiday), it was neither a surprise or excessive - example, we initially thought 2 xrays wuld be needed but they diagosed his problem with only one, plus urinalysis, u/s was discussed but not performed. Dog had a kidney infection plus a mass near his bladder, possibly due to an undescended testicle, which I mentioned. I chose more expensive antibiotic after the vet discussed the pros and cons of each. I'll follow up with my vet but may decide to his surgery at this facility instead. Advice - know your dog's history going in and if possible, bring medical records. I'd recommend this facility highly. Thank you Dr. Rowe and your staff cresent on 5/31/2010.

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I love the rehab center here. Dr Caulfield and her staff are top notch. I have been there with two dogs after spine surgery and they worked their butts off to help get the most out of the dogs recovery. When the second dog wasnt responding as well as expected they were frank about cost vs function, suggested we use the money to buy a cart and then gave us a home program for maintennance. I respect that they werent just there to take my money after spending so much on the surgery if the outcome was not favorable. I will return here for all my pets rehab needs.

5
★★★★★

I love the rehab center here. Dr Caulfield and her staff are top notch. I have been there with two dogs after spine surgery and they worked their butts off to help get the most out of the dogs recovery. When the second dog wasnt responding as well as expected they were frank about cost vs function, suggested we use the money to buy a cart and then gave us a home program for maintennance. I respect that they werent just there to take my money after spending so much on the surgery if the outcome was not favorable. I will return here for all my pets rehab needs.

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I love this practice, despite the high cost. My pets have received nothing but the best care and the doctor we routinely see is very open to alternative vaccine schedules. Recently, one of my papillons broke two of his toes and we had to visit/change the splint every week or two for 9 weeks. They were always able to squeeze me in, if necessary, to change the splint if it accidently got wet. If you are looking for inexpensive vet care this is not your place, but if you want quality care- this is it.

4
★★★★☆

I love this practice, despite the high cost. My pets have received nothing but the best care and the doctor we routinely see is very open to alternative vaccine schedules. Recently, one of my papillons broke two of his toes and we had to visit/change the splint every week or two for 9 weeks. They were always able to squeeze me in, if necessary, to change the splint if it accidently got wet. If you are looking for inexpensive vet care this is not your place, but if you want quality care- this is it.

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We've used this vet for a couple of off-hour emergencies in the last several years, including bloat. They're very expensive, although most emergency vets are, so they're probably about average in cost. The vets have primarily been young and not long out of vet school so they haven't had years of experience which is a little concerning. The staff have also not been very warm and compassionate, which I really need when trying to deal with emergencies with my animals. The care is adequate but I wish they showed more care and concern.

3
★★★☆☆

We've used this vet for a couple of off-hour emergencies in the last several years, including bloat. They're very expensive, although most emergency vets are, so they're probably about average in cost. The vets have primarily been young and not long out of vet school so they haven't had years of experience which is a little concerning. The staff have also not been very warm and compassionate, which I really need when trying to deal with emergencies with my animals. The care is adequate but I wish they showed more care and concern.

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