Hickman Mills Animal Hospital

★★★★☆
  • 10600 Blue Rdg Blvd.

    Kansas City, MO 64134

    Map & Directions
  • 816-761-2304

Pets & Animals

Pets & Animals
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This is a long overdue response to the review on here from m h on 3/2012. I feel the need to say something because I was the so called irresponsible employee who overslept and upset this person. I have worked for this clinic 19 yrs and in this time this was the first time i had ever overslept. I hardly miss a day of work, i love these animals as if they were my own pets. I always check on the pets and supervise to make sure all is going well. My alarm did not go off that day until 7, because sat we are in at 8, and i did not change it back to 6 that day. I had alot of pets coming in that morning, So i was horrified. i overslept. I rushed to get dressed and got to the clinic by 8 am. All the clients except the one who wrote the nasty review waited and those who know it is not like me to not show were very worried. I called and apologized to this person, who was very rude to me, felt he was entitled to my cell??? No pets were in any danger, we react very quickly to emergency care and i don't feel his negative opinion should be taken as a reflection of our clinic and fine staff members who do care. His pets were well taken care of and i was 1 hour late. I an thankful for those clients who did wait and were worried about me, the dependable person they know i am!!! And a special . thanks to the person who wrote the nice review about me, Melanie. lol. Its nice to be appreciated for the many good things i did. I try my best, sorry the person who wrote that review didn't give me a chance, judging me on one mistake. I felt very bad i overslept, its an embarrassing feeling letting anyone down and i pride myself in a strong sense of a good work ethic and dependability :-)

5
★★★★★

This is a long overdue response to the review on here from m h on 3/2012. I feel the need to say something because I was the so called irresponsible employee who overslept and upset this person. I have worked for this clinic 19 yrs and in this time this was the first time i had ever overslept. I hardly miss a day of work, i love these animals as if they were my own pets. I always check on the pets and supervise to make sure all is going well. My alarm did not go off that day until 7, because sat we are in at 8, and i did not change it back to 6 that day. I had alot of pets coming in that morning, So i was horrified. i overslept. I rushed to get dressed and got to the clinic by 8 am. All the clients except the one who wrote the nasty review waited and those who know it is not like me to not show were very worried. I called and apologized to this person, who was very rude to me, felt he was entitled to my cell??? No pets were in any danger, we react very quickly to emergency care and i don't feel his negative opinion should be taken as a reflection of our clinic and fine staff members who do care. His pets were well taken care of and i was 1 hour late. I an thankful for those clients who did wait and were worried about me, the dependable person they know i am!!! And a special . thanks to the person who wrote the nice review about me, Melanie. lol. Its nice to be appreciated for the many good things i did. I try my best, sorry the person who wrote that review didn't give me a chance, judging me on one mistake. I felt very bad i overslept, its an embarrassing feeling letting anyone down and i pride myself in a strong sense of a good work ethic and dependability :-)

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.

This was my first time visiting this animal hospital. I was kenneling my dogs and when I went to pick them up. No one was there. The person came in sometime after 8am and they are supposed to open at 7am. The person name Erin just laughed in my face and said it was an "honest mistake" that the person overslept. I do understand that things happen but there is no number to get ahold of anyone that works at the clinic and the parking lot was stacked with cars and people waiting to get their pets. If they are so relaxed in being on time, how do you think they would take care of your pet in an emergency. I would never ever take my dogs there again and you should either!

1
★☆☆☆☆

This was my first time visiting this animal hospital. I was kenneling my dogs and when I went to pick them up. No one was there. The person came in sometime after 8am and they are supposed to open at 7am. The person name Erin just laughed in my face and said it was an "honest mistake" that the person overslept. I do understand that things happen but there is no number to get ahold of anyone that works at the clinic and the parking lot was stacked with cars and people waiting to get their pets. If they are so relaxed in being on time, how do you think they would take care of your pet in an emergency. I would never ever take my dogs there again and you should either!

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0 out of 1 people found this review helpful.

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Dr. Sproul and Dr. Ewert are no longer in this practice. The new vet, Dr. Carlson is a caring, compassionate veterinarian with a wonderful staff. They always take great care of us! I will never take my dogs to anyone else.

2
★★★★★

Dr. Sproul and Dr. Ewert are no longer in this practice. The new vet, Dr. Carlson is a caring, compassionate veterinarian with a wonderful staff. They always take great care of us! I will never take my dogs to anyone else.

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Dr. Carlson is a caring, compassionate veterinarian with a wonderful staff. They always take great care of us! I will never take my dogs to anyone else.

2
★★★★★

Dr. Carlson is a caring, compassionate veterinarian with a wonderful staff. They always take great care of us! I will never take my dogs to anyone else.

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Well, I was charged $185.00 Dollars for a test to determine what my puppy was dying of, right before he died. Make of that what you will.

0
★☆☆☆☆

Well, I was charged $185.00 Dollars for a test to determine what my puppy was dying of, right before he died. Make of that what you will.

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Dr. Sproul is no longer at this clinic and has retired. The new owners have made major changes and none are for the better. First, the fine assistant Melanie is still there and continues to do her best to care for everyone and their pets. However the examining room was absolutely filthy, with urine on the scale, and feces smeared on the floor and hair from the previous pet still on the examining table. Had I been there for anything but having my dear cat put to sleep, I would have run for the hills. And they had the nerve to charge me almost $150.00, as well as make me wait for nearly an hour with a horribly ill pet. This is NOT the Hickman Mills Animal Hospital I had been going to for 22 years and with any luck I will not return. I am extremely sad about this and have yet to find a suitable replacement. They are also appointment only now making it even harder when you have a sick or injured animal. This is in a poorer part of town but they price everything like it's in Mission Hills. Definitely NOT Dr. Sprouls vision for quality animal care and my family and I will miss him dearly.

1
★☆☆☆☆

Dr. Sproul is no longer at this clinic and has retired. The new owners have made major changes and none are for the better. First, the fine assistant Melanie is still there and continues to do her best to care for everyone and their pets. However the examining room was absolutely filthy, with urine on the scale, and feces smeared on the floor and hair from the previous pet still on the examining table. Had I been there for anything but having my dear cat put to sleep, I would have run for the hills. And they had the nerve to charge me almost $150.00, as well as make me wait for nearly an hour with a horribly ill pet. This is NOT the Hickman Mills Animal Hospital I had been going to for 22 years and with any luck I will not return. I am extremely sad about this and have yet to find a suitable replacement. They are also appointment only now making it even harder when you have a sick or injured animal. This is in a poorer part of town but they price everything like it's in Mission Hills. Definitely NOT Dr. Sprouls vision for quality animal care and my family and I will miss him dearly.

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0 out of 1 people found this review helpful.

.

No complaints!! Very happy customer!

2
★★★★★

No complaints!! Very happy customer!

.

This assistant was so helpful I can't remember her name exactly but I think itwas something like Melanie or Mel? She was so nice & really helpful t o me! Thanx!

2
★★★★★

This assistant was so helpful I can't remember her name exactly but I think itwas something like Melanie or Mel? She was so nice & really helpful t o me! Thanx!

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Last time I went to see Dr. Ewert, and he was impatient, couldn't answer my questions and did things to my puppy without even asking, and I was shocked at the high vet bill at the end. I felt terrible after leaving the place. The only reason that I will consider going back is because I have seen Dr. Sproul and he is a trustworthy and kind vet that has a lot of experience and knows what he is doing. I just made the mistake of making the appointment with the wrong doctor last time. Same animal hospital, two doctors, and they are not the same!

1
★★☆☆☆

Last time I went to see Dr. Ewert, and he was impatient, couldn't answer my questions and did things to my puppy without even asking, and I was shocked at the high vet bill at the end. I felt terrible after leaving the place. The only reason that I will consider going back is because I have seen Dr. Sproul and he is a trustworthy and kind vet that has a lot of experience and knows what he is doing. I just made the mistake of making the appointment with the wrong doctor last time. Same animal hospital, two doctors, and they are not the same!

Pros: Dr. Sproul is honest and gives affordable prices

Cons: Learned from my mistakes, will only see Dr. Sproul from now

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I have been going to Dr. Sproul for over 4 years now. When I bought a house in this area I was looking for the closest vet. Boy did I luck out on that one, I ended up with one of the best vet's in the KC area. He does what is best for your pet and is not interested in making a quick buck. I have referred many people to him and will continue to take all my pets to him. I trust his judgement 100%, his prices are fair and he is an honest man. Those are rare qualities to find in today's world of money hungry vet's.

2
★★★★★

I have been going to Dr. Sproul for over 4 years now. When I bought a house in this area I was looking for the closest vet. Boy did I luck out on that one, I ended up with one of the best vet's in the KC area. He does what is best for your pet and is not interested in making a quick buck. I have referred many people to him and will continue to take all my pets to him. I trust his judgement 100%, his prices are fair and he is an honest man. Those are rare qualities to find in today's world of money hungry vet's.

Pros: Flexible Hours, Minimal Costs, Great Doc

 

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