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2804 Gilroy Street Los Angeles, CA 90039
pre-screened by ServiceMagic™
Utility Contractors, Sewer Contractors, Plumbers, Home Repair & Service
Install Water Heater, Locate Line Breakage, Sewer Main Clearing, Sewer Main Repair, Sump Pump Installation, Sump Pump Repair, Water Main Repair, Water Heater Repair, Clear Drain Clogs, Garbage Disposals, Sprinklers
Red Lilly Plumbing, Inc. is a locally owned, full-service contractor that has been serving the Los Angeles Metro area since 1924. We offer expert installation, maintenance and repair services by a team of highly skilled, factory trained professionals. And, with our fleet of trucks and warehouse full of parts and equipment, all of your plumbing, heating solutions are just minutes away. We look forward to serving you. Thank you for your time and consideration.
Overview and Expertise provided by
I only have one bathroom in my apartment, so when my toilet stopped working it was pretty serious. I needed a plumber fast! Red Lilly had a plumber at my house in an hour or so. They took care of the problem before I even had to go again! :) Thanks Red Lilly!
Posted 02/02/09
3 months ago I had my water heater go out. Red Lilly was the original co that had installed. They charged me $500 claiming they would refund me.
They stated that they would refund me the money once the manufacture of the water heater refunded them. They claimed that they had never dealt with this type of situation and that they would have my money back to me ASAP.
3 months later and 15 phone calls claiming they hadn?t recd the money from the manufacture. I called the manufacture and they stated they had given Red Lilly the refund. Come to find out per an employee Jake they had only been refunded a partial amount and they were waiting on the manufacture to pay the labor costs and I would be getting reimburse. I called 5 times with in the last 3 weeks on which I have phone records. Jake now claims manufacture will not reimburse them and that they never recd any money, and that the $500 they charged me was for labor. $500.00 for an hour of labor? On top of that he claims that the owner has been out of town for the last 2 weeks that I called the company, and this morning when I called the owner is now on vacation.
I called the manufacture again and they did indeed send red Lilly the refund for me. I am in the process of small claims and am waiting for proof from the water heater manufacture for the original reimbursement they issued Red Lilly.
I reported this company to the Better Business B and Intend to file a smalls claims court suit. I work legal and if they have ripped you off please do not hesitate to contact me so I can help you too. 1-818-251-1715.
Thanks!
Pros: Nothing, they are not even prompt or efficiant
Cons: Everything, this is a horrible business
Posted 11/17/08
We had used Red Lilly for a few years without any problems. Then, the sink in our guest room bathroom developed a leak where the drain connected to the sink. We had guests coming that weekend, so we called Red Lilly. A guy came out on Thursday, took the drain apart and departed, leaving a bill with a note that a replacement drain was no longer available because the sink was so old and recommending we install a new sink with new drain plumbing. He took the old drain piece with him, leaving the sink unusable. Since I had no ability to get out to buy a new sink and have it installed before the weekend, I called and asked them to bring back the old drain piece so I could reassemble the drain before the weekend for use by our guests. Red Lilly refused to return the old drain piece unless I first came to their place and paid the bill. We had had a good record with them over the years, always paying our bills promptly, so I was really taken aback. I told them they had property that didn't belong to them, that they were not authorized to take the property, and they had better return it, and then and only then would I pay the bill. They refused, so our guests had to go without a sink that weekend, and I never paid the bill. We will never, ever use Red Lilly again.
Posted 11/14/08
MY ELDERLY AUNT JUST SURVIVED BREAST CANCER AND WAS ENJOYING HER FIRST WEEKEND BACK HOME WHEN HER TOILET LEVER BROKE. MY HUSBAND AND I CALLED WHAT WE THOUGHT WERE HONEST PLUMBERS. I MET THE OWNERS RELATIVE AT MY AUNTS HOUSE AND AFTER LOOKING AT IT FOR LESS THAN 2 MINUTES HE ANNOUNCED THAT HER TOILET WAS BEYOND REPAIR. I ADVISED THIS FAST PACED GENTLEMAN THAT THE TOILET AS ONLY 2 MONTHS OLD. AND AFTER GIVING IT SOME THOUGHT HE ANNOUNCED THAT MY AUNTS SEWER PIPE HAD A PLUMBING CANCER AND THAT A SEWER VIDEO INSPECTION WOULD DTERMINE HOW MUCH WE WERE LOOKING AT. I FELT I WAS BEING TAKEN FOR A RIDE. AFTER I ASKED THE GUY TO LEAVE I HAD ANOTHER PLUMBER COME OUT AND REPLACE A LEVER. I WILL BE CONSULTING WITH THE STAE BOARD ABOUT RED LILLY'S PRACTICES. STAY AWAY FROM THEM!
Pros: NO GOOD
Cons: DONT USE THEM!
Posted 10/22/07
"i called boss plumbing to get an estimate to move washing machine ..."
