VCA Bay Cities Animal Hospital - CLOSED - CLOSED

★★★☆☆
  • 13476 Washington Blvd.

    Marina Del Rey, CA 90292

    Map & Directions
  • 310-751-0003

About VCA Bay Cities Animal Hospital - CLOSED

Categories
  • Veterinarians
  • Emergency Vets
  • Pet Grooming
  • Kennels
Hours
M-Su Closed
Special Offer
Our hospital has closed.
Year Established
  • 1929

Pets & Animals

Pets & Animals
More choices in Marina Del Rey:
Resultset_next

Larchmont Animal Clinic

316 N Larchmont Blvd Los Angeles, CA

Resultset_next

Westside Pet Clinic

1304 Wilshire Blvd Santa Monica, CA

2.8 10
Hi! Sign in to let us know how VCA Bay Cities Animal Hospital - CLOSED was?
Write a Review
.

I was looking for the phone number for Bay Cities - and I came across these reviews. I had to share my experience, because this has been my veterinary clinic for many years. I have never, ever had a problem with the three vets I routinely request when I bring my pets in. Dr. Milo, Dr. Brandt and Dr. Fitzpactrick are very responsive, kind and my cats have received excellent treatment. True, the office staff could be nicer and more efficient, but the vets I list above are top knotch and certainly not recognizable in some of the comments below. Now, before finding Bay Cities, I had plenty of horror stories from my experience in other clinics for sure. I am just very surprised by some of the feedback about this facility.

4
★★★★☆

I was looking for the phone number for Bay Cities - and I came across these reviews. I had to share my experience, because this has been my veterinary clinic for many years. I have never, ever had a problem with the three vets I routinely request when I bring my pets in. Dr. Milo, Dr. Brandt and Dr. Fitzpactrick are very responsive, kind and my cats have received excellent treatment. True, the office staff could be nicer and more efficient, but the vets I list above are top knotch and certainly not recognizable in some of the comments below. Now, before finding Bay Cities, I had plenty of horror stories from my experience in other clinics for sure. I am just very surprised by some of the feedback about this facility.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This is our veterinary hopsital of choice. The staff and doctors are all very friendly and really do love their job. Our beloved dog got very sick and they did everything they could until we finally had to make the dreaded decision. Everyone was very understanding and really helped us get through it. No one treated us like a number and they let us remain in the room for as long as we needed and never made us feel as if we were in the way or as if they were waiting for the room and needed us to hurry up. They made the transition for us and our kids bearable and treated our furry family member with the utmost respect.

4
★★★★☆

This is our veterinary hopsital of choice. The staff and doctors are all very friendly and really do love their job. Our beloved dog got very sick and they did everything they could until we finally had to make the dreaded decision. Everyone was very understanding and really helped us get through it. No one treated us like a number and they let us remain in the room for as long as we needed and never made us feel as if we were in the way or as if they were waiting for the room and needed us to hurry up. They made the transition for us and our kids bearable and treated our furry family member with the utmost respect.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

are always rude, never even say hello to the animals that I see coming in, they really act like unhelpful drones. I thought it was just me, and am glad to see other postings in agreement.

1
★☆☆☆☆

are always rude, never even say hello to the animals that I see coming in, they really act like unhelpful drones. I thought it was just me, and am glad to see other postings in agreement.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These people don't seem to like animals (or people, for that matter). They treat you and your pet like dirt. Find another place that understands customer service and proper care of pets. This place should be shut down for the many things that they do wrong.

2
★★☆☆☆

These people don't seem to like animals (or people, for that matter). They treat you and your pet like dirt. Find another place that understands customer service and proper care of pets. This place should be shut down for the many things that they do wrong.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These people are rude, sloppy and clearly do not give a damn about animals. We've had several minor problems with their treatment of our dog and there is no accountability. We've been looking for a new vet but had not yet made the switch. Last week, these people nearly killed our dog. It was only after we took our dog to another vet that she received proper care and survived. Their arrogance and incompetence nearly killed our dog.

If you care about your pets, please do not take them here. There is no sympathy, no apologies for their frequent screw-ups and they are rude beyond belief. Why should my mechanic show more care for my car than my vet shows for my dog? Please -- do yourself a favor and find another vet (any other vet has to be an improvement).

Don't let it happen to your pet! Consider yourself warned!

1
★☆☆☆☆

These people are rude, sloppy and clearly do not give a damn about animals. We've had several minor problems with their treatment of our dog and there is no accountability. We've been looking for a new vet but had not yet made the switch. Last week, these people nearly killed our dog. It was only after we took our dog to another vet that she received proper care and survived. Their arrogance and incompetence nearly killed our dog.

If you care about your pets, please do not take them here. There is no sympathy, no apologies for their frequent screw-ups and they are rude beyond belief. Why should my mechanic show more care for my car than my vet shows for my dog? Please -- do yourself a favor and find another vet (any other vet has to be an improvement).

Don't let it happen to your pet! Consider yourself warned!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have little experience with the other vets at Bay Cities, but can first-hand sing the praises of Dr. Mary Jane Brandt! She is the best thing since sliced bread! She is caring, knowledgeable, takes the time to really listen, and is just an all-around great lady! As for the staff, I have nothing bad to say. They have been very open and warm with me, particularly when one of my cats was hospitalized. No other animal hospital has let me sit for hours with my pet! These guys? No problem! In fact, they encouraged it, as it helped my pet recover. Are they overworked? Yes. Are they stressed sometimes? Yes. Do I also expect them to be chipper and perfect? Heck no! I have my bad days too! However, for the one or two occasions where things haven't been epic, there have been hundreds of times when they have been fantastic and caring. I WHOLEHEARTEDLY RECOMMEND DR. BRANDT AND BAY CITIES TO ANYONE!!!! Or, and a well belated thanks to the person at Centinela Pet & Feed who referred me to Dr. Brandt eight years ago! Peace.

5
★★★★★

I have little experience with the other vets at Bay Cities, but can first-hand sing the praises of Dr. Mary Jane Brandt! She is the best thing since sliced bread! She is caring, knowledgeable, takes the time to really listen, and is just an all-around great lady! As for the staff, I have nothing bad to say. They have been very open and warm with me, particularly when one of my cats was hospitalized. No other animal hospital has let me sit for hours with my pet! These guys? No problem! In fact, they encouraged it, as it helped my pet recover. Are they overworked? Yes. Are they stressed sometimes? Yes. Do I also expect them to be chipper and perfect? Heck no! I have my bad days too! However, for the one or two occasions where things haven't been epic, there have been hundreds of times when they have been fantastic and caring. I WHOLEHEARTEDLY RECOMMEND DR. BRANDT AND BAY CITIES TO ANYONE!!!! Or, and a well belated thanks to the person at Centinela Pet & Feed who referred me to Dr. Brandt eight years ago! Peace.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really enjoyed my experience at Bay Cities. I found the staff to be extremely knowledgeable and willing to help. The doctors really care about what they are doing. Over the course of a week (while my beloved spooki was there) we spoke to 2 different Vets. They never rushed me and were patient with all our questions. This was our 3rd vet and our 3rd opinion. Boy are we (spooki included) happy we found such a caring facility!

5
★★★★★

I really enjoyed my experience at Bay Cities. I found the staff to be extremely knowledgeable and willing to help. The doctors really care about what they are doing. Over the course of a week (while my beloved spooki was there) we spoke to 2 different Vets. They never rushed me and were patient with all our questions. This was our 3rd vet and our 3rd opinion. Boy are we (spooki included) happy we found such a caring facility!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Not at all happy with my experiences at Bay Cities in Marina del Rey and have since switched. The front desk is horrible. They give out information they know nothing about.They are rude, mean, and careless. Since the beginning there have been several mistakes. I have absolutely no confidence in this place. The whole experience and been terrible and would never recommend anyone taking their pet there.

1
★☆☆☆☆

Not at all happy with my experiences at Bay Cities in Marina del Rey and have since switched. The front desk is horrible. They give out information they know nothing about.They are rude, mean, and careless. Since the beginning there have been several mistakes. I have absolutely no confidence in this place. The whole experience and been terrible and would never recommend anyone taking their pet there.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

It all started with "Nestle", a German Shepard/Lab mix. My parents brought her into Bay Cities as a puppy. With the diligent care of Bay Cities we got almost 17 years out of Nestle. Dr. Milo was there fresh out of college to help Nestle be put out of her pain as well as console a father and his 19 yr. old son crying their eyes out. My Aussie Shepard "Legend", aquired in Mammoth Lakes as a puppy was cared for by Bay Cities the last 7 years of her life. She made it to 16 yrs. 9 mo. and compared to her care in Tempe, Arizona (while at college) I am very happy with the way they treated Legend. Dr. Fitzpatrick helped Legend out of her pain and as we agreed, she had a good run. Now I bring the newest in, Becker, as of now a 15 week old Shetland Sheepdog. Already he is treated like family.DO YOU THINK I TRUST THESE PEOPLE OR WHAT?YES I DO. I have been very pleased with the care Dr. Fitzpatrick, Dr Milo and Dr. Bone have provided along with Bay Cities Veterinary Hospital in general for some 30 years. I find them logical yet caring and compassionate. They explain their reasoning for blood work, x-rays, monitoring and costs so there aren't any surprises when the bill is totalled. There isn't a finer grouping of Vets that I am aware of, if there was I would not be a Bay Cities customer. I have never had any issues with the staff at the front desk, they all seem to care, do a good job and are pleasant to deal with. The Vet. Techs seem to be animal lovers that understand the needs of their customers.
I highly endorse Bay Cities M.D.R. as professional and caring. Thanks for taking the time to read this.Brian

4
★★★★☆

It all started with "Nestle", a German Shepard/Lab mix. My parents brought her into Bay Cities as a puppy. With the diligent care of Bay Cities we got almost 17 years out of Nestle. Dr. Milo was there fresh out of college to help Nestle be put out of her pain as well as console a father and his 19 yr. old son crying their eyes out. My Aussie Shepard "Legend", aquired in Mammoth Lakes as a puppy was cared for by Bay Cities the last 7 years of her life. She made it to 16 yrs. 9 mo. and compared to her care in Tempe, Arizona (while at college) I am very happy with the way they treated Legend. Dr. Fitzpatrick helped Legend out of her pain and as we agreed, she had a good run. Now I bring the newest in, Becker, as of now a 15 week old Shetland Sheepdog. Already he is treated like family.DO YOU THINK I TRUST THESE PEOPLE OR WHAT?YES I DO. I have been very pleased with the care Dr. Fitzpatrick, Dr Milo and Dr. Bone have provided along with Bay Cities Veterinary Hospital in general for some 30 years. I find them logical yet caring and compassionate. They explain their reasoning for blood work, x-rays, monitoring and costs so there aren't any surprises when the bill is totalled. There isn't a finer grouping of Vets that I am aware of, if there was I would not be a Bay Cities customer. I have never had any issues with the staff at the front desk, they all seem to care, do a good job and are pleasant to deal with. The Vet. Techs seem to be animal lovers that understand the needs of their customers.
I highly endorse Bay Cities M.D.R. as professional and caring. Thanks for taking the time to read this.Brian

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

After years of putting up with the incompetent front desk, two vets overlooked a very simple kidney infection in my dog. I had the same blood and urine results Bay Cities took and faxed to another vet's office - that vet looked at it and immediately said my dog had a kidney infection. Unfortunately, this was several months after Bay Cities said they couldn't find anything wrong and I believed them. My dog ended up dying from what could have been prevented with a simple antibiotic. Incompetent. Careless. And Dr. Bone acted put upon when I initially called to get the results of my dog's bloodwork. He needs to quit and find his passion - it's certainly NOT helping animals.

PROS: Zero
CONS: Absolute incompetence.

1
★☆☆☆☆

After years of putting up with the incompetent front desk, two vets overlooked a very simple kidney infection in my dog. I had the same blood and urine results Bay Cities took and faxed to another vet's office - that vet looked at it and immediately said my dog had a kidney infection. Unfortunately, this was several months after Bay Cities said they couldn't find anything wrong and I believed them. My dog ended up dying from what could have been prevented with a simple antibiotic. Incompetent. Careless. And Dr. Bone acted put upon when I initially called to get the results of my dog's bloodwork. He needs to quit and find his passion - it's certainly NOT helping animals.

PROS: Zero
CONS: Absolute incompetence.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 4 people found this review helpful.

Message from VCA Bay Cities Animal Hospital - CLOSED

VCA Bay Cities Animal Hospital is now closed. Please visit out nearby location, VCA Marina Bay Cities Animal Hospital, at 2506 Lincoln Blvd, Venice, CA 90291 or call them at 310-306-8707.

Yext

 

Wait, you're the expert.

If you've been to or used VCA Bay Cities Animal Hospital - CLOSED, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review