Banfield Pet Hospital

★★☆☆☆
  • 8657 Villa La Jolla Dr Suite 223

    La Jolla, CA 92037

    Map & Directions
  • 858-558-1699

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 9am-7pm, Su 9am-5pm
Phones
  • Fax (858-558-1636)
Year Established
  • 2003

Pets & Animals

Pets & Animals
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I have actually met the Dr. Shlereth that is no longer employed at the La Jolla location and all I will say is ""thank Goodness"" he is gone! \nBut that is the past and as of now they have a wonderful new sweet compassionate Doc working there by the name of Dr. Suzy Shannon. I have had to go in for several visits with my two dogs and have been very pleased with the service. They did courtesy calls to check on my dog over the weekend and did thorough check ups throughout the following weeks. The nurses were amazing and helped me over the phone with all of my questions regarding my discharge instructions even when we were out of town. Our absolute favorite Vet was a visiting Doc by the name of Dr. Hyun. Our pets immediately felt comfortable with him when he walked into the room and he really came across as a genuine animal lover! He was so gentle and in tune with our dogs and we really got the sense that he became a Vet for his true love of animals! I'm not sure if he's on staff or Locum Tenens but he is definitely an amazing Veterinarian and one worth recommending. Prices are average(maybe slightly on higher side but come on now, this is La Jolla) but all in all its the care we are ultimately concerned about! One thing I hope that Banfield will change somewhere down the road is allowing you to be with your dog during the sedation phase. We have been spoilt from our last vet who use to let us in the back and be with our dog until she was completely sedated before treatment. I'm sure that because it's such a big chain and with all the legalities and crazy people out there they would need to set boundaries with pet owners which is understandable, but none the less worth looking into ;). I would definitely recommend this place to everyone and encourage past patients to return and meet the new Vet on staff, she is a breath of fresh air compared to the last Doc!

2
★★★★★

I have actually met the Dr. Shlereth that is no longer employed at the La Jolla location and all I will say is ""thank Goodness"" he is gone! \nBut that is the past and as of now they have a wonderful new sweet compassionate Doc working there by the name of Dr. Suzy Shannon. I have had to go in for several visits with my two dogs and have been very pleased with the service. They did courtesy calls to check on my dog over the weekend and did thorough check ups throughout the following weeks. The nurses were amazing and helped me over the phone with all of my questions regarding my discharge instructions even when we were out of town. Our absolute favorite Vet was a visiting Doc by the name of Dr. Hyun. Our pets immediately felt comfortable with him when he walked into the room and he really came across as a genuine animal lover! He was so gentle and in tune with our dogs and we really got the sense that he became a Vet for his true love of animals! I'm not sure if he's on staff or Locum Tenens but he is definitely an amazing Veterinarian and one worth recommending. Prices are average(maybe slightly on higher side but come on now, this is La Jolla) but all in all its the care we are ultimately concerned about! One thing I hope that Banfield will change somewhere down the road is allowing you to be with your dog during the sedation phase. We have been spoilt from our last vet who use to let us in the back and be with our dog until she was completely sedated before treatment. I'm sure that because it's such a big chain and with all the legalities and crazy people out there they would need to set boundaries with pet owners which is understandable, but none the less worth looking into ;). I would definitely recommend this place to everyone and encourage past patients to return and meet the new Vet on staff, she is a breath of fresh air compared to the last Doc!

.

I've been going there for a couple of years now, and never really liked the vet. When i'd first met him I thought that he was rude and arrogant. Before my last visit I realized that I was nervous about seeing him. Huh? Why do I continue to go to a vet that I dread? The answer is, I don't anymore. Next visit will be at a further, less convenient location, because thats how bad he is. He has no table-side manner, kinda like Dr. House, minus the brilliance.

0
★☆☆☆☆

I've been going there for a couple of years now, and never really liked the vet. When i'd first met him I thought that he was rude and arrogant. Before my last visit I realized that I was nervous about seeing him. Huh? Why do I continue to go to a vet that I dread? The answer is, I don't anymore. Next visit will be at a further, less convenient location, because thats how bad he is. He has no table-side manner, kinda like Dr. House, minus the brilliance.

Pros: Staff is friendly and helpful

Cons: The vet is rude

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I must say that my experience at this hospital was stellar and very refreshing! The people that work there are obviously loving and caring as they made my dog feel comfy and calm right away. The Doctor spoke to me with compassion, as though he genuinely cared about the health and well being of my dog. I did not feel like a ""number"" in his busy day.\nHe actually took the time to explain things to me. He was very thorough. (hard to find!) He was kind, sensitive and gentle with my dog. I am grateful for his vast knowledge regarding flea and tick control. It was very useful. (especially when you have children in the house!) I felt very comfortable and taken care of here. Any Doctor that goes above and beyond like this one deserves my business.\nHighly recommended! \n

2
★★★★★

I must say that my experience at this hospital was stellar and very refreshing! The people that work there are obviously loving and caring as they made my dog feel comfy and calm right away. The Doctor spoke to me with compassion, as though he genuinely cared about the health and well being of my dog. I did not feel like a ""number"" in his busy day.\nHe actually took the time to explain things to me. He was very thorough. (hard to find!) He was kind, sensitive and gentle with my dog. I am grateful for his vast knowledge regarding flea and tick control. It was very useful. (especially when you have children in the house!) I felt very comfortable and taken care of here. Any Doctor that goes above and beyond like this one deserves my business.\nHighly recommended! \n

Pros: He's kind and he takes the time to explain things to you.

Cons: None to my knowledge.

.

I am a first-time dog owner and had questions for my dog's first vet to ensure I am knowledgeable about caring for her. Dr. Schlereth was dismissive and impatient. He lacked any sort of customer service or ability to relate to his patient or patient's owner. I was so excited to learn more about my dog and thought I would be receiving personal care at Banfield in La Jolla. I was so ready to be a life-time customer! Unfortunately, I left confused and disappointed. The nurse was almost apologetic...and far more helpful. The nurse even advised me that their Wellness program is not a savings for healthy young dogs - rather it can cost up to 2 - 5X more than I would normally pay if I just brought her in for her routine check-ups and bought maintenance meds online.\r\n\r\nIf you have money to waste, want a conveyor-belt, drop-off and pick up, with no questions sort-of vet - Banfield's Dr. S will work for you. My sister-in-law loves Dr. S but then she's too busy for her dog, wastes money on that wellness program and does nothing more than ask her family members to drop her dog off and to pick her up when it's time for check ups. She never walks the dog, never takes her out and the dog is very under-socialized. If you care about your dog and want a relationship with your dog's vet, look elsewhere. I have and I am VERY happy now - so is my dog!!

0
★☆☆☆☆

I am a first-time dog owner and had questions for my dog's first vet to ensure I am knowledgeable about caring for her. Dr. Schlereth was dismissive and impatient. He lacked any sort of customer service or ability to relate to his patient or patient's owner. I was so excited to learn more about my dog and thought I would be receiving personal care at Banfield in La Jolla. I was so ready to be a life-time customer! Unfortunately, I left confused and disappointed. The nurse was almost apologetic...and far more helpful. The nurse even advised me that their Wellness program is not a savings for healthy young dogs - rather it can cost up to 2 - 5X more than I would normally pay if I just brought her in for her routine check-ups and bought maintenance meds online.\r\n\r\nIf you have money to waste, want a conveyor-belt, drop-off and pick up, with no questions sort-of vet - Banfield's Dr. S will work for you. My sister-in-law loves Dr. S but then she's too busy for her dog, wastes money on that wellness program and does nothing more than ask her family members to drop her dog off and to pick her up when it's time for check ups. She never walks the dog, never takes her out and the dog is very under-socialized. If you care about your dog and want a relationship with your dog's vet, look elsewhere. I have and I am VERY happy now - so is my dog!!

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I have used Banfield Pet Hospitals for years and when I recently moved to San Diego I transferred to the nearest one in La Jolla, however I won't be going back as the Vet Dr. Schlerth seemed very uninterested in my pet and seemed annoyed at any questions or concerns I had. The nurse there was a lot more helpful with my questions. I recommend Banfield but I don't recommend the La Jolla location or that particular Vet

0
★☆☆☆☆

I have used Banfield Pet Hospitals for years and when I recently moved to San Diego I transferred to the nearest one in La Jolla, however I won't be going back as the Vet Dr. Schlerth seemed very uninterested in my pet and seemed annoyed at any questions or concerns I had. The nurse there was a lot more helpful with my questions. I recommend Banfield but I don't recommend the La Jolla location or that particular Vet

.

Doctor Schlereth was totally ""not interested"" in taking care of my pet, the exam was pretty rough... a total lack of professionalism. Careful with hidden costs! I'll never take my pet to this place anymore.

0
★☆☆☆☆

Doctor Schlereth was totally ""not interested"" in taking care of my pet, the exam was pretty rough... a total lack of professionalism. Careful with hidden costs! I'll never take my pet to this place anymore.

Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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